Agencies in Whitby, Wellington

There are moments in life when we need someone who truly understands, someone with empathy, compassion, and a genuine heart. Too often, people focus on doing a good job but forget the human side of things, the emotions and challenges faced by those on the other end of the phone. When my fiancée and I invited Holly from Bayley’s Real Estate to sell our house, we had just been through hell. Another Real Estate agent from the area, (whom we have been informed is no longer in the area) had made such an awful, unprofessional, and unethical attempt to sell our home, even sabotaging the process multiple times, whether intentionally or not, that we were left devastated. We were upset, exhausted, and unsure how things would go moving forward. After months of difficult experiences, our trust in the process, and in people, had been shaken. Holly came in with honesty, integrity, professionalism, and a humble heart. She listened to us, to what we had been through, and approached everything with a fresh perspective on selling our home and helping us move forward. She took away the overwhelming aspects of the process. Having Holly on board felt like an angel had walked among us. Calm, caring, and empathetic qualities that are rare and precious. Despite the stress of her role, she always spoke with kindness and understanding. She listened, offered thoughtful feedback and solutions, and never rushed us. Instead, she made us feel like we were the only people who mattered in that moment. Both my fiancée and I work in demanding government roles, spending much of our lives giving, supporting, and volunteering. Yet it is rare to meet someone as genuine and beautiful in character as her. On inner beauty and character, this is Holly: “Ruia taitea kia tū ko taikaka anake.” Strip away the sapwood, and only the heartwood remains. We have no words other than thank you, and even that feels inadequate. With much love, Bronnie and Mark x

Mel has made our house sale seemless and as stressfree as possible. Every step of the process Mel has kept us informed and guided us through the selling process. We would recommend Mel to anyone looking to buy or sell real estate. Thank you Mel for the swift sale!

People say “Real estate agents only work for themselves, not the buyer or the seller”. I was viewing many houses and met many agents from different real estate agencies for 8 months. Most of the time, I agree with this saying. However, Marie is the one that changed the stereotypes that I perceived from an agent. Not only did she provide me with helpful information about the house; she was also willing to answer questions that most agents would not answer. She has always been enthusiastic about helping me to find all the answers that I need to make decisions, from the vendor, the council, the trade people, or any one that could help. What I like the most about her was that treated me like a dear friend of hers, rather than a client. She exceeded all the expectations I had toward an agent. In every single step, from viewing the house, to making an offer, and then to the negotiation process, all the way to the settlement date, she was there to help. She gave me advice, she showed me ways of searching for the information that I need. She made me feel safe and certain about every decision that I made along the way. Honest, kind, caring, helpful and trustworthy; that’s Marie. She is truly a God sent gift. I am very grateful that I met her.

We had a great experience buying through Steve, Elise and Mitch at Sotheby's. They were professional, approachable, and genuinely helpful throughout the process. Communication was always clear and timely, which made what can often be a stressful experience feel straightforward and well-managed. Having worked in the property industry for a number of years, we really noticed and appreciated how well everything was handled. It was a standout level of service, and we’d happily recommend them to others.

From day one Mark & i were on the same page with respect to an estate sale. We were in constant contact with updates on the market which has been challenging but in order to meet the market there has to be flexibility and some common sense applied to get a result. Mark stuck at the process which resulted in a sale that we were comfortable with in the end. As a family we would like to thank Mark & The Professionals and would certainly recommend them both in the future.

Dans experience really helped in this process. Knowing the market, understanding what buyers need to see and hear are the insights that Dan offers. Perseverance is important in a slow market, Dan continued to work for us and provided good advice which ultimately got us to a sale we were very happy with.