Agencies in Waitangirua, Wellington

People say “Real estate agents only work for themselves, not the buyer or the seller”. I was viewing many houses and met many agents from different real estate agencies for 8 months. Most of the time, I agree with this saying. However, Marie is the one that changed the stereotypes that I perceived from an agent. Not only did she provide me with helpful information about the house; she was also willing to answer questions that most agents would not answer. She has always been enthusiastic about helping me to find all the answers that I need to make decisions, from the vendor, the council, the trade people, or any one that could help. What I like the most about her was that treated me like a dear friend of hers, rather than a client. She exceeded all the expectations I had toward an agent. In every single step, from viewing the house, to making an offer, and then to the negotiation process, all the way to the settlement date, she was there to help. She gave me advice, she showed me ways of searching for the information that I need. She made me feel safe and certain about every decision that I made along the way. Honest, kind, caring, helpful and trustworthy; that’s Marie. She is truly a God sent gift. I am very grateful that I met her.

From the very beginning of the open home, the entire team was incredibly professional, approachable, and easy to communicate with. Nicola was very welcoming and attentive during the viewing, and took the time to answer many of our questions about the property in detail. The follow-up communication afterwards was also excellent. Friendly, responsive, and never pushy, which was something we really appreciated after dealing with a number of other agents during our house search. All requested documents were provided promptly and clearly throughout the process. As we moved into the offer stage, Jason was also extremely helpful and professional. Even as the vendor’s agent, we never felt unnecessary sales pressure or any attempt to aggressively push the price higher to a range we are uncomfortable with. The communication throughout the negotiation and contract process was smooth, clear, and efficient, which became especially valuable after experiencing some much more difficult communication experiences with other property transactions. Finally, Grace was absolutely wonderful after our offer was accepted. She was consistently friendly, professional, patient, and incredibly informative throughout the conditional process. Whether it was carefully explaining parts of the standard process or helping communicate additional requests with the vendors that were outside the original agreement, she was always happy to help and very quick to respond. Overall, the entire team has been professional, responsive, knowledgeable, and genuinely pleasant to deal with from start to finish. They made what is normally a very stressful process feel much smoother and more comfortable for us as buyers. Whether we are buying or selling property in the future, this team will absolutely be one of the first we think of. Thank you again to Jason, Grace, and Nicola — we truly appreciate all of your help throughout this process.