Agencies in Auckland

From the day we booked the viewing to beyond getting our rental with Kathryn, her service, communication and customer centric approach has been exceptional. Beyond her control there were issues in our rental from the start to which she sorted or supported extremely well. Not to even mention the 194 page inspection document she put together for us to review.. needless to say- with that amount of work I didn’t even dispute her findings. If you’re an investor looking to rent out property- I’d highly recommend Kathryn! If you’re a tenant looking for your next home- call Kathryn! She aligns the owners and tenants objectives to a tee! To her boss- give her a raise - she sets the bar high!!

I found Louise and the Barfoot team to be highly experienced, no nonsense and delivered an outstanding result.

Kathryn was quick to reach out after I submitted my application, after some clarifying questions and organising my referees. The next time I spoke with Kathryn she had remembered many details regarding my situation and taken the extra steps to help accommodate my tight deadline on moving. She made the rental process very easy and communicated well throughout the process. When I needed to ask some questions whilst Kathryn was on leave, Amber was great assistance, I also appreciated that Amber organised a new ONT power cable they helped shorten the delay on many getting access to the internet. Next time I move I'd definitely be checking Barfoot & Thompson Listings

Amanda was amazing. Excellent communication and negotiated with owners to get us in to our new home before flying out. We really appreciated Amanda working things out and being so accommodating. She explained everything with professionalism. And there was a welcome gift on arrival. During a stressful time she made things easier for us. Cannot thank her and her colleague enough

I’ve had a really positive experience dealing with Amanda, who manages my rental property through Barfoot & Thompson. Her communication is always clear, prompt and efficient. She understands that I am not always in town to answer her calls, however she keeps me informed without making me feel like I need to constantly follow things up myself. Amanda is highly professional and reliable, and any issues that arise are handled quickly and efficiently. She has also done a great job finding reliable tenants and managing the property in a way that gives me confidence it is being well looked after. As a property owner, having someone you can trust to stay on top of things makes a huge difference, and Amanda has made the whole process genuinely stress-free. I really value her professionalism, communication and the way she represents me as a landlord. I would happily recommend her to other property owners looking for a dependable property manager.

We had a very positive experience working with our property manager. She was professional, responsive, and easy to communicate with throughout the tenancy process. Whenever we had questions or maintenance requests, she responded promptly and arranged follow-up efficiently. She kept us well informed and always treated us with courtesy and respect. Her support made the moving process much smoother, and we truly appreciated her dedication and professionalism. We are very satisfied with the service we received and would happily recommend her to anyone looking for a reliable and caring property manager.

I lived at this property for 6 years. And everything was so easy with my agents Viktoriya & Emma. They were both very helpful. Whenever there was an issue like the fan in the oven stopped working, the dishwasher packed in etc. They were understanding and happy to reach out to the landlord and it was always rectified promptly. The house was always kept very well so we had no issues with inspection. Only appreciated the nice feedback. And when I left, communication was always friendly and a breeze. Was a pleasure dealing with them.

Emma, has been a responsive, and respectful letting agent. Her communication is faultless, and any maintenance requests were acted upon swiftly.

Amy and Rachel were fantastic throughout our tenancy. From the initial viewing with Rachel, where she took the time to answer all of my questions, to the regular flat inspections conducted by Amy, they were both professional, thorough, and always helpful. Whenever we needed maintenance or had any issues with the unit, they responded to our emails and messages promptly and ensured everything was dealt with efficiently ( most issues solved within a day) . Their communication was excellent, and they made renting through them a smooth and positive experience. We really appreciate all their support and would highly recommend them to anyone looking for reliable and attentive property managers.

Melissa is, without question, the best property manager my wife and I have ever worked with. Five stars simply isn't enough. She is incredibly proactive and is always one step ahead, dealing with issues before they become problems. Melissa genuinely treats our properties as if they were her own, constantly striving to achieve the best possible outcome while protecting our investment. Her communication is outstanding, she's incredibly efficient, and nothing is ever too much trouble. We have complete confidence that everything is being handled to the highest standard, which gives us real peace of mind. If you're looking for a property manager who truly goes above and beyond, I couldn't recommend Melissa more highly. She has set the benchmark for what exceptional property management looks like.

Communication style is succinct but high level of detail. Clear on the vision of what needs to be done and is a great advocate, therefore some one I can highly trust with our property

We appreciated the effort howard took to look after us and get things done as quick as possible.

I found that the communication between me and the agent was superb he took me and my family through every room of the house in our viewing and explained in detail what the house was like. Marketing skills were top notch and delivery was AWESOME.

Recently moved into my Rental with Barfoot and Thompson. Helpful team always helped with queries,good to deal with

The whole process from introduction to finding a suitable tenant was faultless. Market knowledge, advertising and communications was second to none. Many thanks for all your professionalism. I would recommend your services to anyone wishing to rent a property.

Priya is clear in her communication, always approachable, and has been a pleasure to work with as my agent. She was able to secure a tenant in no time

very helpful, well managing my property .highly recommended

Jayden has always been reliable and very efficient. He is attentive and takes a personal interest in his responsibilities & clients.

We’ve had such a great experience! Anna and Danielle made the whole process of renting out our first property so easy and stress-free from the very beginning. They were both so helpful, friendly and transparent throughout the whole process, keeping us updated and answering all our questions along the way. We honestly couldn’t be happier with how smoothly everything went. We were especially happy to have found a tenant and have the tenancy agreement signed even before our settlement day — which was such a relief! Thank you so much, Anna and Danielle for all your help and support. We really appreciate how throughout this process you gave us so much peace of mind knowing everything was already taken care of, and would definitely recommend them to anyone looking for a great property management team! ❤️

I cannot recommend Anna highly enough! She recently managed a highly complex situation involving a premature tenancy contract exit. Despite facing multiple unexpected challenges along the way, Anna handled everything with absolute professionalism, efficiency, and grace. Thanks to her hard work and proactive approach, she managed to find a fantastic new tenant right on time, ensuring a seamless transition with zero gaps. Her exemplary communication and problem-solving skills made a stressful situation completely stress-free. Thank you, Anna, for your outstanding service!

Danielle took over and managed the end of a difficult tenancy, and worked with us to identify and complete many critical works to re-lease the property. Even over a portfolio of properties Danielle’s dedication doesn’t waiver.

Nicholas went above and beyond to help us meet our timeline requirements. He was incredibly helpful!

Communication was good, I was happy with the process, although a little drawn out, we got there in the end.

Nicholas is quick to listen, act and update.