Agencies in Northcote, Canterbury

Professionalism and communication style

10/10 Well communicated Always helpful

Brent and Jane Auctioned our house after 3 weeks of campaigning. Great professional manner with great communication right through the campaign. We knew we were in the best hands. Recommend 100% and look forward to using again in the future.

Fernanda and Raquel were warm and welcoming from the moment we stepped into this house. A genuine care for the Vendors and home they were presenting. Together they helped us navigate the auction process, settlement dates and deposit changes, to make something that didn’t seem possible, a reality.

After our experience purchasing one of Fernanda’s other listed homes, we knew that we wanted her and her team to sell ours. We feel this speaks volumes of the type of agent she is and the support she has given us. We always felt confident we were in great hands with Fernanda and her team, trusting their guidance through the process. She has been transparent and genuinely invested in helping us achieve the best possible outcome. Thank you Fernanda.

Raquel was amazing throughout the process of our sale and made us feel supported from day one. With a few deadlines at play, we were able to get the house on the market quickly, and then with an auction brought forward, we were sold unconditionally within 12 days for a great result. Raquel kept us up to date and informed. She was warm, approachable and genuinely cared about making the experience as smooth as possible for us. We're so grateful and would highly recommend her to sell your home.

We met Naushad by chance while viewing a property, and was extremely helpful, especially as first home buyers. He was calm and collected and made sure we took our time and make sure we chose the right home. After losing two properties that we were interested in, he kept us relaxed and found a lot of properties that ticked our boxes, eventually finding the one we would buy and guided us through the process. We cannot recommend him enough!

After a chance meeting at a Random open home i meet Naushad he was very Pleasant and super helpful asked all the right questions he helped me through the process well I was first time buyer and Naushad guided me along the way every step of the way he was contactable anytime either by phone txt or email response after a few open homes I found the perfect first home Naushad went to a auction on my behalf as I couldn’t attend due to work kept me upto date throughout and went into negotiations for me and secured my home for me this is the guy you want to represent you he gave 110% into been my agent nothing was a problem I’m now in my first home and part of that is because of Naushad and his commitment to me and representing the company with integrity trust and professionalism I couldn’t rate any higher

Jamin was very clear right from the beginning about what to expect. Great communication and honest opinions.

It was time to sell the family home of 67 years and I had never been involved in selling real estate. Julie was so helpful throughout the whole process - there was never an occasion when I didn't feel she was not there to support me. From the Open Homes to the final outcome at the auction, it felt "seamless".

Julie Proctor was warm, friendly, and professional throughout the entire process. She communicated clearly and made everything feel easy and well handled. We would happily recommend her to anyone looking for a reliable and personable real estate agent.

Denise was great to work with. She’s down to earth, easy to talk to, and took the time to explain how everything worked. She was honest and upfront throughout the whole process and really seemed to care about getting to know us and everyone involved. Her communication was excellent and seemed to be available and dedicated to the sale of the property 24/7 (even during the Christmas period). Denise has a strong understanding of the market and her advice helped us get a good result in the end. We’d happily recommend her.

Really happy with the service Kurt provided. Great communication, easy to deal with, and had a genuine, down-to-earth approach. He kept me informed throughout the process and achieved a fantastic result on the sale of my property. I'd definitely recommend him.

Michelle and her team Jay worked really hard to achieve best results for her clients. They keep you informed throughout the process, it a pleasure to work with them. Highly recommended as usual.

We had a fantastic experience with Belinda. From start to finish, she made the entire process smooth, stress-free, and even exciting. Her communication was outstanding- she was always available to answer our questions, explain the details clearly, and guide us through each step with patience and professionalism. Belinda was genuinely enthusiastic and supportive. She really listened to what we wanted, gave us great advice and went above and beyond to ensure we have a successful and quick sale of our home as we had put an offer in on another home. It could have been a very scary and stressful situation, but Belinda ensured the process went smoothly. We were shocked to have sold our home in a week(!) to make sure we could be unconditional for the other. We can’t recommend Belinda highly enough! If you’re looking for someone not only skilled and reliable, but also kind, approachable, and truly invested in helping you achieve your goals, then Belinda is the person you want by your side. Thank you, Belinda!

Selling and buying a house at the same time after nearly 30 years felt daunting, but Olly made the entire process smooth and manageable from start to finish. Olly is energetic, outgoing, and very professional. From day one, he kept us updated and was always quick to respond whenever we had questions or needed reassurance. We always felt informed and supported throughout the whole journey. What really stood out was how well Olly understood what we wanted. He quickly picked up on how we worked, our taste in homes, helped us think outside the box when needed, and gave honest, thoughtful advice while always keeping what we wanted and our goals at the center of everything. Within four weeks of first contacting Olly, our house was sold on the exact sale date we had aimed for. Then, just another four weeks later, we had found our perfect home. The whole process, from preparing for open homes to selling and buying, happened within two months, and Olly helped make what could have been a very stressful experience feel seamless. We are incredibly grateful for all of Olly’s hard work, guidance, and support, and we would highly recommend him to anyone looking to buy or sell a home.

Luke was honest and got an outcome better than expected.

"We have now used Total Realty 5 times now, with 5 sales with two different sales teams. Very professional as always. Kept us up to date with what was happening after each open home. Weekly letters and phone calls."

"Great communication. Paul and Annika were incredibly patient and supportive with this being a first home purchase."

"Paul and Annika worked as a team to give us informed realistic advice regarding selling dad's house. The marketing photos, advertising and open home were all to a high standard which resulted in a sale that exceeded our expectations. Thanks for making the process very stress free , we would definitely use Team Paul and Annika again."

Jess was absolutely fantastic to have on my side as a buyer’s agent. This purchase ended up having quite a few complexities, particularly through due diligence, and having someone experienced, practical and genuinely looking out for me made such a difference. Jess was there throughout the whole process, helping me understand what actually mattered, talking through my options and giving honest advice. What I appreciated most was that I never felt pressured one way or another. Jess knew how much I wanted the property, but she also made sure I went into the purchase with my eyes open and had the information I needed to make an informed decision. She was incredibly approachable, responsive and I loved having her in my corner throughout the whole process.

Taylor has been excellent to work with and has been very responsive and accommodating throughout the whole process.

Jan-Louise was an absolute pleasure to deal with. Understanding my family’s needs, Jan-Louise showed us a range of properties in 1 morning . Having a clear view of options, making a decision on the right property was easy. Her communication was clear & prompt, Within 3 weeks we viewed & settled on a property, a tight timeline only possible because of the experience Jan-Louise has. I felt well supported through the entire process from the initial viewing to move in date. Exceptional service & support from an exceptional agent.