Bayleys Mt Eden

Hayley and Roberta were an absolute pleasure to work with on the sale of our Balmoral Road renovation. She sent us a progress report every week with real buyer feedback and a call going through how each open home weekend went, so we always knew where things stood and never had to chase. She was honest with us too, in a kind and constructive way, which we really appreciated. When a few tricky details came up around the settlement date and the council CCC, she jumped on them quickly and kept everyone calm and moving forward. Everything was clear, friendly and well organised from start to finish. Thank you both, we’d happily work with you again and would recommend you to anyone selling!

Hayley & Roberta

star   5   (80 reviews)

Roberta and Hayley are such a great team - they communicated with us exceptionally well, provided pragmatic & honest advice and it was delight to sell our house through them :)

Hayley & Roberta

star   5   (80 reviews)

We were introduced to Ronald by his colleague, Colleen Strachan. From the beginning Ronald impressed us as knowledgeable, confident and committed to getting a good outcome for us. Given the state of the current market, we were nervous about how the process would go but Ronald gave us confidence throughout the process. He kept us informed and did lots of little things like making sure the house looked immaculate for every open home by turning up at least 30 minutes early to put the fire on, open the doors, etc etc. Ronald kept close to all the potential purchasers, and had a thorough knowledge of them all, leading up to auction which enabled us to feel that there was genuine interest in our home. We are very grateful to him and Richard for the process they ran and the outcome achieved in what is an exceptionally difficult market.

Ronald Lim

star   5   (37 reviews)

They were hard working, kind and we felt they were on our side.They seemed to have a clear knowledge of buyers out there and matching them to our home. They were respectful of what we needed but also guided us.

Hayley & Roberta

star   5   (80 reviews)

Selling Mum’s home was an emotional and stressful time for our family, and we couldn’t have wished for two more wonderful people to guide us through it. Hayley and Roberta were exceptional. They brought such genuine warmth, kindness and sensitivity to the whole experience, particularly in the way they cared for Mum. What we appreciated most was how they took problems off our shoulders rather than adding to our worries. Nothing ever seemed too difficult. They were practical, resourceful and always one step ahead, finding clever solutions and somehow knowing exactly the right person to call whenever something needed fixing! Throughout it all, we felt genuinely supported and knew they had Mum’s and our family’s best interests at heart. Hayley and Roberta are that rare combination of highly capable professionals and truly lovely people. They made a difficult time so much easier, and we’re incredibly grateful. We wouldn’t hesitate to recommend them to anyone wanting agents who will go above and beyond, not just for your property, but for you.

Hayley & Roberta

star   5   (80 reviews)

Hayley and Roberta are excellent communicators - friendly, approachable, down to earth, and always available to their clients. They had an excellent understanding of our needs as vendors, and of the challenges one can face when selling a home. They have a broad skillset and knowledge base and have been incredibly helpful across all aspects of the process, from readying our house for sale, to open homes and beyond. I wouldn't hesitate to reccommend them to anyone looking to sell or buy.

Hayley & Roberta

star   5   (80 reviews)