Hayley and Roberta were an absolute pleasure to work with on the sale of our Balmoral Road renovation. She sent us a progress report every week with real buyer feedback and a call going through how each open home weekend went, so we always knew where things stood and never had to chase. She was honest with us too, in a kind and constructive way, which we really appreciated. When a few tricky details came up around the settlement date and the council CCC, she jumped on them quickly and kept everyone calm and moving forward. Everything was clear, friendly and well organised from start to finish. Thank you both, we’d happily work with you again and would recommend you to anyone selling!

Hayley & Roberta

star   5   (80 reviews)

Roberta and Hayley are such a great team - they communicated with us exceptionally well, provided pragmatic & honest advice and it was delight to sell our house through them :)

Hayley & Roberta

star   5   (80 reviews)

We were introduced to Ronald by his colleague, Colleen Strachan. From the beginning Ronald impressed us as knowledgeable, confident and committed to getting a good outcome for us. Given the state of the current market, we were nervous about how the process would go but Ronald gave us confidence throughout the process. He kept us informed and did lots of little things like making sure the house looked immaculate for every open home by turning up at least 30 minutes early to put the fire on, open the doors, etc etc. Ronald kept close to all the potential purchasers, and had a thorough knowledge of them all, leading up to auction which enabled us to feel that there was genuine interest in our home. We are very grateful to him and Richard for the process they ran and the outcome achieved in what is an exceptionally difficult market.

Ronald Lim

star   5   (37 reviews)

They were hard working, kind and we felt they were on our side.They seemed to have a clear knowledge of buyers out there and matching them to our home. They were respectful of what we needed but also guided us.

Hayley & Roberta

star   5   (80 reviews)

Selling Mum’s home was an emotional and stressful time for our family, and we couldn’t have wished for two more wonderful people to guide us through it. Hayley and Roberta were exceptional. They brought such genuine warmth, kindness and sensitivity to the whole experience, particularly in the way they cared for Mum. What we appreciated most was how they took problems off our shoulders rather than adding to our worries. Nothing ever seemed too difficult. They were practical, resourceful and always one step ahead, finding clever solutions and somehow knowing exactly the right person to call whenever something needed fixing! Throughout it all, we felt genuinely supported and knew they had Mum’s and our family’s best interests at heart. Hayley and Roberta are that rare combination of highly capable professionals and truly lovely people. They made a difficult time so much easier, and we’re incredibly grateful. We wouldn’t hesitate to recommend them to anyone wanting agents who will go above and beyond, not just for your property, but for you.

Hayley & Roberta

star   5   (80 reviews)

Hayley and Roberta are excellent communicators - friendly, approachable, down to earth, and always available to their clients. They had an excellent understanding of our needs as vendors, and of the challenges one can face when selling a home. They have a broad skillset and knowledge base and have been incredibly helpful across all aspects of the process, from readying our house for sale, to open homes and beyond. I wouldn't hesitate to reccommend them to anyone looking to sell or buy.

Hayley & Roberta

star   5   (80 reviews)

Hayley and Roberta are excellent communicators, and we always felt completely confident about their knowledge of the market and process. They were able to adjust quickly to the housing market situation, and to keep options open. They are friendly and pleasant, sympathetic and sensitive to our concerns and worries, but very professional.

Hayley & Roberta

star   5   (80 reviews)

We had met Hayley and Roberta at many open homes over the past year and always found them friendly, helpful and never too pushy. We then had the pleasure of purchasing our new home through them - something that was completely unplanned! They made the whole process incredibly easy and were an absolute pleasure to deal with. We couldn’t have asked for a better experience.

Hayley & Roberta

star   5   (80 reviews)

Made the process easier and always had a smile. Very warm and welcoming

Ronald Lim

star   5   (37 reviews)

From the outset to the end, Hayley and Roberta were outstanding. Their professionalism, clarity, understanding and guidance through our at times complex journey, made our first-time sale experience as good as selling a home could be. I assume most sellers find the first or every sale experience daunting at times, but these guys went out of their way to support two total novices in a remarkably supportive manner. Their energy was amazing. It never dipped. The stayed positive when we got a little disconcerted (tough market out there!) and pragmatic when needed, to not allow us to run rogue with moonbeams expectations. Communication was excellent. They immediately set up a chat group with us so we all went on the journey together. Everything captured one place. Total transparency between all parties. Incredibly useful. If we needed to chat, we were never left hanging. Their availability for face-to-face meetings or impromptu calls made us feel like we were their only client. We weren't of course. That's simply brilliant customer service. Having two agents rolling as a team was fantastic. This meant that no matter what curveballs were thrown (there were a few), we had one or both to guide us and allow us to make swift decisions. Lastly, but of note - Hayley and Roberta are damn good people. Both are compassionate, have amazing EQs, and are a lot of fun. Having lightness or a laugh through the crazy process of selling a home is important. These guys definitely know how to. Our hugest thanks to them.

Hayley & Roberta

star   5   (80 reviews)

We found Hayley & Roberta professional; friendly and great to deal with during the stressful process of selling our home! They have excellent market knowledge and their communication skills make them feel part of the family! We highly recommend Hayley & Roberta to anyone who wishes to engage with a professional team to do the job right!

Hayley & Roberta

star   5   (80 reviews)

Ronald was great to deal with, he understands the market well and communicated clearly. Prompt with answering our questions and worked hard to achieve the best results for us.

Ronald Lim

star   5   (37 reviews)