Hayley Kirk-Smith

Hayley and Roberta are excellent communicators, and we always felt completely confident about their knowledge of the market and process. They were able to adjust quickly to the housing market situation, and to keep options open. They are friendly and pleasant, sympathetic and sensitive to our concerns and worries, but very professional.

We had met Hayley and Roberta at many open homes over the past year and always found them friendly, helpful and never too pushy. We then had the pleasure of purchasing our new home through them - something that was completely unplanned! They made the whole process incredibly easy and were an absolute pleasure to deal with. We couldn’t have asked for a better experience.

From the outset to the end, Hayley and Roberta were outstanding. Their professionalism, clarity, understanding and guidance through our at times complex journey, made our first-time sale experience as good as selling a home could be. I assume most sellers find the first or every sale experience daunting at times, but these guys went out of their way to support two total novices in a remarkably supportive manner. Their energy was amazing. It never dipped. The stayed positive when we got a little disconcerted (tough market out there!) and pragmatic when needed, to not allow us to run rogue with moonbeams expectations. Communication was excellent. They immediately set up a chat group with us so we all went on the journey together. Everything captured one place. Total transparency between all parties. Incredibly useful. If we needed to chat, we were never left hanging. Their availability for face-to-face meetings or impromptu calls made us feel like we were their only client. We weren't of course. That's simply brilliant customer service. Having two agents rolling as a team was fantastic. This meant that no matter what curveballs were thrown (there were a few), we had one or both to guide us and allow us to make swift decisions. Lastly, but of note - Hayley and Roberta are damn good people. Both are compassionate, have amazing EQs, and are a lot of fun. Having lightness or a laugh through the crazy process of selling a home is important. These guys definitely know how to. Our hugest thanks to them.

We found Hayley & Roberta professional; friendly and great to deal with during the stressful process of selling our home! They have excellent market knowledge and their communication skills make them feel part of the family! We highly recommend Hayley & Roberta to anyone who wishes to engage with a professional team to do the job right!

Hayley was engaging and personable from the first meeting, always willing to help answer any questions, alongside giving us strong advice on the market. She has been extremely accomodating with private viewing. Would highly recommend both Hayley and Roberta to anyone looking to sell or buy.

Hayley and Roberta were fantastic to deal with. They communicated clearly, were clear on our needs and wants, and thought outside the box to find us our dream home. We would happily work with them again!