Lucy was fantastic throughout our first-home buying journey. From the very first viewing, Lucy took the time to show us the property thoroughly and answered all of our questions. If there was ever something she didn't have the information for immediately, she always came back to us promptly with the answers. As first-home buyers, we were naturally nervous and unsure about many parts of the process. Lucy helped take away a lot of that stress by guiding us through each step, explaining what to expect, and always being available when we needed advice. Her communication was excellent throughout. She was transparent, responsive, and kept us updated at every stage of the purchase process. We particularly appreciated her guidance around preparing our offer and understanding the Sale & Purchase Agreement, which gave us confidence to move forward. Lucy's professionalism, market knowledge, and genuine willingness to help made the experience much easier and more enjoyable. We are incredibly grateful for all her support and would highly recommend her to anyone, especially first-home buyers looking for an agent who is knowledgeable, trustworthy, and easy to work with. Thank you, Lucy, for helping us secure our first home!
Lucy Pragert
