Agencies in Waerenga, Waikato

We were very happy with Kirsten’s knowledge and energy in selling a piece of real estate that we knew would be difficult to sell. But Kirsten never lost faith and continued until she finally succeeded much to our pleasure. David and I thank her from the bottom of our hearts.

Our search for a meaningful architectural home in late 2025 unexpectedly led us to one of the most exceptional real estate teams we’ve ever met, My wife Nadine and I were looking for something special in Hamilton. During an open home we met Melissa, and although that property wasn’t right for us, speaking with her left a lasting impression. She was warm, genuine, far more focused on understanding us than pushing a sale. That authenticity made us instantly question whether our then agent was truly serving us. Even though she didn’t sell us a home, we knew she needed to represent ours whether she liked it or not. Our home is special, full of character, built with our own effort, and the foundation of our family’s story. We needed someone who could recognise and communicate its heart. When Melissa introduced us to Richard, (Principle Hartles), we knew we had the perfect duo. Their complementary strengths were obvious from the start. We emphasised communication, and they delivered clear, honest, detailed updates throughout. Their social media presence was exceptional, and in the first 24 hours we had more views than three months with our previous agent. They listened, really listened! Every story and detail mattered. They insisted on capturing our home perfectly with the right photographer, the right light, the right angles, and a video that reflected exactly how we saw it. Selling a home is stressful, but we asked them to have fun with it and they did and so did we, a stressless process. Their enthusiasm was contagious, their professionalism unwavering, and their dedication exceptional. Melissa and Richard are the most committed, passionate, heart driven agents we have ever worked with. If you are considering them, you will not find a better team, you will not find people more invested in your success, and you will never regret choosing them. They delivered an outstanding campaign and the perfect result. We cannot recommend them highly enough!

I would like to express my sincere appreciation for the excellent service provided by my real estate agent Tracy throughout the selling process. She has a clear and organized way of thinking, explaining every step in detail and making the entire process smooth and reassuring. Communication with her was easy and efficient . She always responded quickly and kept me updated on every piece of information and buyer feedback. Her warm, friendly, and professional attitude made the experience truly pleasant. I am very grateful for her dedication and support, which made the sale smooth and successful. She is truly reliable and highly recommended.

Communication from Shelley was excellent throughout the entire process. She kept us promptly informed about market interest, both before and after open homes, and was always easy to deal with. Shelley offered helpful advice whenever we were unsure, and she was more than willing to come out for private viewings and open homes — nothing was ever a problem. We would highly recommend Shelley to anyone looking to sell their home or lifestyle property

Tracey and Warren have supported us through both the purchase and sale of our home, and their professionalism has been exceptional at every stage. They first helped us secure the property in early 2020 under urgent circumstances, and in 2026 they guided us through a far more complex sale with the same high level of expertise and commitment. Unexpected issues during a building inspection required us to withdraw the house from the market and complete significant repairs within a very tight timeframe. This coincided with our move overseas, leaving Tracey and Warren to manage the entire process, coordinate trades, and maintain momentum while working across an 11‑hour time difference. Their communication remained consistently clear, timely, and reassuring. They handled every detail with care, demonstrated strong market knowledge, and provided sound, confident guidance throughout. Their ability to manage a challenging situation so effectively speaks to their skill, integrity, and dedication to achieving the best possible outcome for their clients. We are extremely grateful for their support. Tracey and Warren delivered outstanding service under difficult circumstances, and we would recommend them without hesitation to anyone seeking highly professional, reliable, and capable agents.