
From 273 reviews overall


Reviews in Waerenga
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105A Rawson Rd Waerenga
Our search for a meaningful architectural home in late 2025 unexpectedly led us to one of the most exceptional real estate teams we’ve ever met, My wife Nadine and I were looking for something special in Hamilton. During an open home we met Melissa, and although that property wasn’t right for us, speaking with her left a lasting impression. She was warm, genuine, far more focused on understanding us than pushing a sale. That authenticity made us instantly question whether our then agent was truly serving us. Even though she didn’t sell us a home, we knew she needed to represent ours whether she liked it or not. Our home is special, full of character, built with our own effort, and the foundation of our family’s story. We needed someone who could recognise and communicate its heart. When Melissa introduced us to Richard, (Principle Hartles), we knew we had the perfect duo. Their complementary strengths were obvious from the start. We emphasised communication, and they delivered clear, honest, detailed updates throughout. Their social media presence was exceptional, and in the first 24 hours we had more views than three months with our previous agent. They listened, really listened! Every story and detail mattered. They insisted on capturing our home perfectly with the right photographer, the right light, the right angles, and a video that reflected exactly how we saw it. Selling a home is stressful, but we asked them to have fun with it and they did and so did we, a stressless process. Their enthusiasm was contagious, their professionalism unwavering, and their dedication exceptional. Melissa and Richard are the most committed, passionate, heart driven agents we have ever worked with. If you are considering them, you will not find a better team, you will not find people more invested in your success, and you will never regret choosing them. They delivered an outstanding campaign and the perfect result. We cannot recommend them highly enough!
National Winner
ratemyagent award
New Zealand2026Reviews in Waerenga
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43 North Street Morrinsville
We had an outstanding experience working with Nicki and Wayne from Bayleys. Selling our home wasn’t just a property transaction — it was the sale of our security and the launch point for a major life change. From the start, they understood that and bought into our vision, treating our goals as important as the sale itself. Their communication was exceptional throughout — regular updates, honest feedback, prompt responses, and a calm, reassuring style that made a potentially stressful process feel manageable. We always felt informed and supported. Their market knowledge was a real strength. From pricing strategy to presentation advice and campaign planning, they demonstrated strong insight and gave us confidence in the process. Their advice proved spot on — our home sold in just three weeks after only four open homes, exceeding our expectations. Their negotiation skills were equally impressive. We felt they represented our interests well, managed the process with confidence, and brought the deal together smoothly and professionally. What really made them stand out was their responsiveness, professionalism, and genuine commitment. They were proactive, authentic, hardworking, and deeply invested in achieving a great result. In an industry where many can make big promises, they delivered. They also created an exceptional marketing campaign, including a promotional video we’ve kept as a special memory of this chapter in our lives. Nicki and Wayne didn’t just sell our home — they helped us take a major leap toward our next adventure. We would recommend them without hesitation to anyone looking for agents with strong market knowledge, excellent communication, skilled negotiation, integrity, and genuine care for their clients. We couldn’t have asked for better representation.
11 Fairway Drive Morrinsville
I would highly recommend Wayne & Nicki Robb to anyone looking to sell their home. As a senior client, I greatly appreciated their patience and the clear, thorough way they explained each step of the process. They maintained consistent communication throughout, which gave me confidence and peace of mind. I am very grateful for their professionalism and support.