I chose to work with Gavin and Bell regarding the sale of my Lake Hawea primary residence after liaising closely with them over a five year period. During that time frame I saw them become the leading sales experts for our eclectic local market. So away we went. Communication was extremely timely, clear and concise and openly honest. It's OK to have differences of opinion. In fact its a good thing to have with your agent. Finding compromise and having 'what if' scenarios within our comprehensive 'three option' selling proposition was part of our sales discovery process. Its essential that Gavin and Bell attended all the open homes personally. What you learn in conversation, post open home follow ups, and casual viewing commentary is and was critical for full discovery outside of the offers in our case. We picked the perfect time for the open home sessions with people everywhere during the peak summer season. We attracted close to 30 groups to come through over that period. The photos were 'money' and spot on to maximize the effect of the property. With respect to our objective of price discovery, I would say the offers received did not show us a true indicator regarding appropriate value pricing given the type of buyers coming through, ( many locals seeking to relocate), the competitive offerings and the macro economic environment of the Gulf Conflict. We did get good input into value from the buyer feedback, particulary with lot #47's empty section requiring power and water connections. Today's buyers want and need turn key solutions Here is perhaps the most important part of the review, through the process and into a period of post deadline viewings and follow ups, Gavin remained incredibly positive and continued to run the process after I had pretty much given up. As a result of that continued optimism and commitment, an acceptable offer came out of the shadows. Job well done, kudos to all at Harcourts that played their roles in the team approach.

Luke and his team are very professional, knowledgeable and a pleasure to work with. Luke explains the process very clearly, in layman’s language. Always available to answer any questions when I had any. Never rushed me but gave me honest answers to my questions. I value that. Good sense of humour and I felt comfortable with him and his team when I first met them. I wouldn’t hesitate to recommend Luke and his team. Great job and thank you.

The experience of selling my property with Jo and Jane as my agents was very positive, they kept the profile of the house at the forefront and continually had viewings out of Open Home times. Communication was great, very clear and responded back regularly and quickly to any questions I had. The sale agreement process went very smoothly and professionally.

Our house took a bit longer to sell than we hoped but Jessie lead us to an excellent outcome with calm, guided decision-making along the way. We felt like she had our back and would go to her for real estate advice in a heartbeat.

Selling a family home can be an emotional experience and this was amplified for us by a recent bereavement. Richard understood this and continued to communicate clearly and listen kindly throughout the process. At no point were we in the dark about what was to happen next or what outcomes we might expect. Richard also advised how we could approach the challenges the property presented and what a potential buyer might wish to see. When auction day came and through the subsequent negotiations, were always felt well-informed and well represented. Richard’s positive spirit, clarity of communication and warmth have left a lasting impression.

Extensive knowledge and experience base in local market. Warm easy communication, covering all the bases. Professional in all aspects of service provided. Easy to work with

Selling a property remotely isn’t always straightforward, but Rhys made it feel uncomplicated from start to finish. He brought the right mix of experience, local knowledge and genuine drive. His understanding of the Alexandra and Central Otago market is clear, and his advice throughout the process was practical, honest and well-judged. He was patient when needed, kept things moving when it mattered, and communicated clearly the whole way through. I always felt the sale was in capable hands. Renee was also excellent and very helpful along the way, which made the overall experience even smoother. Rhys worked hard, knew his market, and delivered a strong result. I’m genuinely glad I listed with him, and I’d have no hesitation recommending him to anyone thinking of selling in the area.

Couldn't have been more simple

Mel has been so supportive throughout our first home journey. Whenever we are unsure about anything, she is always happy to help and provide guidance. Communication between all parties has also been prompt and smooth.

Luke was excellent to deal with, always available and was really organized with all the information I needed without having to ask. Negotiating was easy and honest, no mucking around which was great. Very professional and would highly recommend him to anyone!