Not living in the same town as the house i was selling made me nervous. All the travelling to sort things out etc. But Mel using all her experience and knowledge made the whole thing very uneventful....in a good way. Things were just so easy and am happy the house can be used by a new family.

Shelley was so helpful and knowledgeable, always available to answer questions, kept us updated every step of the way and made the sale go so smoothly, would highly recommend Shelley to anyone.

Shelley has excellent communication and always was prompt responding. Made the process as smooth as possible.

Mel's honest and genuinely helpful approach was so appreciated. Her great communications made things easier and I once again trusted her judgement during the process and got a great result.

One phone call and my house was listed, very efficient and friendly. Marketing knowledge was accurate and Adreian's negotiation skills professional. Highly recommend to anyone considering to sell or buy.

Buying a first home felt very overwhelming, Mel made the whole process a breeze with her amazing communication and talked me through it every step of the way!

We honestly don’t know where to begin when it comes to thanking Shelley for everything she has done throughout our first home-buying journey. After our first mortgage broker was unable to secure finance for us, we had lost hope. Shelley never did. She recommended another mortgage adviser who was able to help us move forward, and without that recommendation, we genuinely wouldn’t be where we are today. Shelley has been incredibly approachable and honest throughout the entire process. She always took the time to answer our questions, kept us well informed every step of the way. We also appreciated how she balanced the interests of both the vendors and buyers. We are so grateful for Shelley’s guidance and, encouragement. She has played a huge part in helping us achieve our dream of buying our first home, and we cannot thank her enough. 10/10 recommend! Plus she’s got great sense of humour.

Mel Kenny is by far, the best real estate agent there is! I can honestly say that having dealt with two other well known agents in the area, Mel blew them out of the water. Mels commitment to her job was evident in everything she did for us. Mels communication was on another level and we were always fully aware of everything that was happening with our property. If you are looking for a real estate agent in South Otago then you cant go past Mel Kenny at Refined Real Estate. She really is the best in the business and puts others to shame. We are thrilled that Mel sold our property in a difficult market. The common sense advice and property guidance was crucial to us achieving our goals. A+++++++++

We're very thankful for how proactive, communicative, able and respectful the Garside's were. Cant recommend highly enough!! Would gladly sell with them again!!

As a first-time home buyer, I was nervous about the entire process, but Mel made everything so much easier from start to finish. She was patient with all the nerves and emotions, knowledgeable, and always available to answer my questions — no matter how small or silly sounding 😆. Mel’s communication was great, and I always felt informed through every step along the way. Buying my first house was a huge decision, and I’m so grateful to have had someone so professional and trustworthy guiding me through it. She helped me find the right home for me, and I truly don’t think she would’ve sold it to me if she didn’t think it was right. I would highly recommend Mel to anyone looking to buy or sell a home one day!