I chose to work with Gavin and Bell regarding the sale of my Lake Hawea primary residence after liaising closely with them over a five year period. During that time frame I saw them become the leading sales experts for our eclectic local market. So away we went. Communication was extremely timely, clear and concise and openly honest. It's OK to have differences of opinion. In fact its a good thing to have with your agent. Finding compromise and having 'what if' scenarios within our comprehensive 'three option' selling proposition was part of our sales discovery process. Its essential that Gavin and Bell attended all the open homes personally. What you learn in conversation, post open home follow ups, and casual viewing commentary is and was critical for full discovery outside of the offers in our case. We picked the perfect time for the open home sessions with people everywhere during the peak summer season. We attracted close to 30 groups to come through over that period. The photos were 'money' and spot on to maximize the effect of the property. With respect to our objective of price discovery, I would say the offers received did not show us a true indicator regarding appropriate value pricing given the type of buyers coming through, ( many locals seeking to relocate), the competitive offerings and the macro economic environment of the Gulf Conflict. We did get good input into value from the buyer feedback, particulary with lot #47's empty section requiring power and water connections. Today's buyers want and need turn key solutions Here is perhaps the most important part of the review, through the process and into a period of post deadline viewings and follow ups, Gavin remained incredibly positive and continued to run the process after I had pretty much given up. As a result of that continued optimism and commitment, an acceptable offer came out of the shadows. Job well done, kudos to all at Harcourts that played their roles in the team approach.

These guys will go out of their way to help you. Doesn't matter if it's your first time or if you have sold a few properties before they are extremely helpful and experienced. Wouldn't go with anyone else...

Gavin and Bel go above and beyond. Amazing at communication. Friendly, down to earth. Very accommodating. Made buying our first home a breeze and less daunting!

Siobhan was an absolute pleasure to deal with. She responded to all our communications promptly, knowledgeably (and patiently!) no matter what time or day of the week, and went out of her way to help with enquiries.

As a family we are grateful to Sharon and her team at Bayleys Wanaka, for their excellent work in selling our home here at Lake Hawea. As our agent, Jamie served us exceedingly well, working hard, connecting with a wide range of people, and taking a creative & transparent, solutions-focused approach to complex needs. Thanks to Jamie and the team at Bayleys, our home was sold quickly, for a good price. Thank you Bayleys for your professional support. Aaron & Laura Johnstone

Rudy was punctual to all meetings and open homes. He had supporting information at the beginning on the local area sales. He worked hard for us and delivered results which we were extremely happy with. He sold our home in a very short time frame which was particularly important to us. We got top class service and thank him and Harcourts for their professionalism and attention to detail.

We had a fantastic experience working with Gavin and Bel. From start to finish, they were professional, easy to deal with, and genuinely committed to getting the best result for us. Communication was excellent throughout the entire process – we always felt well informed and supported. They handled everything smoothly and took a lot of the stress out of selling, which we really appreciated. Their knowledge of the market and attention to detail really showed, and we’re very happy with the outcome. We wouldn’t hesitate to recommend Gavin and Bel to anyone looking to buy or sell. Thanks again for all your hard work – it was a pleasure working with you both.

We had an exceptional experience working with Gavin and Bel to sell our home. From start to finish, their communication was outstanding. Clear, consistent, and always timely, which gave us real confidence throughout the process. They were incredibly accommodating and genuinely considerate of our situation, especially with young kids in the house. They made what could have been a stressful experience feel smooth and manageable, always working around our needs with patience and understanding. What really stood out was their honesty and integrity. We always felt we were getting straightforward, trustworthy advice, which made decision-making so much easier. Beyond their professionalism, we built a fantastic relationship with both Gavin and Bel. They’re a true dream team. Each bringing different strengths that complement each other perfectly, creating a balanced and highly effective partnership. We’re so grateful for their hard work and support, and wouldn’t hesitate to recommend them to anyone looking to sell their home.

Siobhan was fantastic, really helpful with great communication that was especially important for us being on the westcoast.

Shannon’s market knowledge and attention to detail were unmatched. She kept us fully informed at every stage and delivered an excellent result. A top‑tier agent we’d work with again in a heartbeat.