
Reviews in Epsom
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Seller of 169 St Andrews Road, Epsom
Roberta and Hayley did a fantastic job selling our family home of 37 years. The showed care and respect in a time that was difficult for our family and made the whole process smooth Saling. Would easily recommend them and the team at Baileys to anyone in the market of selling or buying a house.
Seller of 21 Queen Mary Avenue, Epsom
I met Roberta through a past friendship with my son. From the start, both her and Hayley showed a strength of knowledge of the market place and professionalism. We were never mislead of the properties value. All open home results were reported to us with a little humour. ( photos of shoes at the front door. Mr brown shoes) The help we received with getting little things fixed, the encouragement to present the house at its best, I believe resulted in the fantastic outcome on auction day.
Seller of 5 Hasbury Avenue, Epsom
Hayley and Roberta truly delivered great local insights, good judgment, patience and a sales strategy including market timing that really worked for us. The house was special with a lot of memories; they were very focussed on every detail in the process and made it easy for us. Hayley and Roberta did everything they said they would and more. Thank you.

(119 reviews)

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Seller of 2/49 Margot Street, Epsom
Brilliant communication from start to finish — from the initial discussions right through to taking full charge of the property sale and successfully completing the transaction. Usha and I have known Caroline for nearly two decades and have trusted her with several property transactions over the years. Caroline’s market knowledge, confidence, and professionalism are exceptional. She is strong in her opinions, but time and again she proves to be absolutely right. This particular transaction, managed by the Caroline and Steve team, was a challenging journey that pushed us beyond our comfort zone. Their guidance, negotiation skills, and strategic advice gave us the confidence to proceed with the auction process, and the outcome exceeded expectations for everyone involved. Thank you, Caroline and Steve, for your dedication, expertise, and unwavering support. We will always return to you for all our property transactions and would highly recommend you to anyone looking for trusted real estate professionals.
Buyer of 1/8 Buckley Road, Epsom
Caroline and Steve helped us to purchase property around the Christmas rush, and were incredible. We worked mostly with Caroline, who is extremely competent at providing buyer agent services. Caroline was extremely dedicated to helping us and provided assistance at any time of any day! We were impressed with how responsive and contactable she was, and she went above and beyond to ensure we were happy, even after we “settled”. They are knowledgeable around areas and are well connected. We highly recommend the team and our experience has been fantastic.

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Seller of 27A Torrance Street, Epsom
Thank you, Richard and Abbey for all your hard work and dedication in selling our home. We truly appreciated the effort and commitment you both put into achieving the best possible result. It was a pleasure working with you both. ❤️

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Seller of 2/18 Buckley Road, Epsom
We were introduced to Liz by close friends. We asked her to sell our brick and tile unit. We found Liz to be warm and friendly with excellent communication skills. Her market research and weekly reports were spot on. We highly recommend Liz.

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Seller of 11 Claude Road, Epsom
We already knew that Gary and Vikki were the go to agents to sell our family home as many of our family and friends have vouched for them in the past.Gary and Vikki were very honest and realistic from the start, the lead up to getting the house ready was seamless and so was the presentation for the campaign. From then it got better each week as we were overseas & Gary kept us updated twice a week. As it was a set date sale and negotiations afterward was handled so professionally we couldn’t had a better person on our side. We would certainly use them in again . Thank you Garry , Vikki and the team.

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Seller of 175A Long Drive, St Heliers
From the moment our campaign began, it was clear we had chosen the right team to sell our home — The Cleave’s energy, professionalism and commitment were outstanding, and ultimately delivered an exceptional result. That commitment showed in every aspect of the campaign — from developing a strong marketing plan, through to the open homes and, importantly, the diligent follow-up of every lead and potential buyer. Initially, we had some concerns that, with Bayleys’ reputation at the top end of the market, our home might not necessarily be the right fit for them. Those doubts were very quickly put to rest once the campaign got underway. The energy, commitment and hard work the team brought to the sale was impressive from day one. Their experience and knowledge of the market proved invaluable throughout the process. They kept us regularly informed, gave us open and honest feedback from buyers, and provided sound advice. They worked incredibly hard on our behalf, left no stone unturned and followed up every opportunity — right through to an outstanding auction result. A great team, a great campaign we couldn’t recommend them more highly.
Seller of 316B St Heliers Bay Road, St Heliers
Selling a home is never straightforward, particularly in a challenging market, and ours was a unique property that we always knew would have strong appeal to the right buyer, but wouldn’t necessarily be for everyone. Throughout the entire process, The Cleaves were exceptional. Their professionalism, knowledge of the market and sound advice gave us enormous confidence, particularly when decisions weren’t always easy or obvious. They were realistic when they needed to be, encouraging when it mattered, and always felt completely invested in achieving the best possible outcome for us. What we appreciated most was the sage advice and support along the way. We always felt we could have an open and honest conversation with them, knowing the advice we received was based on experience and genuinely had our best interests at heart. By the end of the process, it felt like much more than simply working with our real estate agents - there was a genuine friendship and trust that developed along the way. We couldn’t rate The Cleaves highly enough and would recommend them without hesitation to anyone considering selling their home.
Seller of 56 Edmund Street, St Heliers
I have had both the privilege to buy my current property in Glendowie and then sell my former home in St Heliers with The Cleaves. They provided clear and calm negotiation support through the purchase of my current property and did a phenomenal job navigating some incredibly difficult issues with the sale of my former home, holding our hand each step of the way and making sure we got the most out of our asset. I highly recommend them, from either side of the sale.

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Buyer of 16 Frankfield Road, Pokeno
`Yashmin went above and beyond as our sales agent. Communication: 10/10 - always quick to reply and explained everything in plain English. Market knowledge: She knew the area inside out and guided us on value and timing. Negotiation: Firm but fair, she advocated for us and secured the best outcome. Professionalism: Organized, trustworthy, and genuinely cared about us finding the right home. We’re so grateful to Yashmin for making this journey easy.`
Seller of 95A McIntosh Drive, Pokeno
Selling our home with Charlotte was such a positive experience, from our first meeting, she made us feel confident, and supported throughout the entire process. Her communication was exceptional, we always knew what was happening, and she was quick to answer any questions or concerns we had. She was professional, knowledgeable and genuinely cared about getting the best outcome for us. We can't rate Charlotte highly enough, and would not hesitate to recommend her to anyone looking at selling their property. Thank you Charlotte, you have been amazing.
Buyer of 95A McIntosh Drive, Pokeno
Charlotte has been amazing through this whole process well all know the stresses that come with buying a property and Charlotte couldn’t have made it easier, going over and above to help us secure our dream and make everything possible, excellent communication and knowledge of the industry… I would recommend to anyone looking to purchase or sell, your in great hands. Charlotte our family thanks you.