Real estate teams in Epsom, Auckland

Roberta and Hayley did a fantastic job selling our family home of 37 years. The showed care and respect in a time that was difficult for our family and made the whole process smooth Saling. Would easily recommend them and the team at Baileys to anyone in the market of selling or buying a house.

I met Roberta through a past friendship with my son. From the start, both her and Hayley showed a strength of knowledge of the market place and professionalism. We were never mislead of the properties value. All open home results were reported to us with a little humour. ( photos of shoes at the front door. Mr brown shoes) The help we received with getting little things fixed, the encouragement to present the house at its best, I believe resulted in the fantastic outcome on auction day.

Hayley and Roberta truly delivered great local insights, good judgment, patience and a sales strategy including market timing that really worked for us. The house was special with a lot of memories; they were very focussed on every detail in the process and made it easy for us. Hayley and Roberta did everything they said they would and more. Thank you.

Brilliant communication from start to finish — from the initial discussions right through to taking full charge of the property sale and successfully completing the transaction. Usha and I have known Caroline for nearly two decades and have trusted her with several property transactions over the years. Caroline’s market knowledge, confidence, and professionalism are exceptional. She is strong in her opinions, but time and again she proves to be absolutely right. This particular transaction, managed by the Caroline and Steve team, was a challenging journey that pushed us beyond our comfort zone. Their guidance, negotiation skills, and strategic advice gave us the confidence to proceed with the auction process, and the outcome exceeded expectations for everyone involved. Thank you, Caroline and Steve, for your dedication, expertise, and unwavering support. We will always return to you for all our property transactions and would highly recommend you to anyone looking for trusted real estate professionals.

Caroline and Steve helped us to purchase property around the Christmas rush, and were incredible. We worked mostly with Caroline, who is extremely competent at providing buyer agent services. Caroline was extremely dedicated to helping us and provided assistance at any time of any day! We were impressed with how responsive and contactable she was, and she went above and beyond to ensure we were happy, even after we “settled”. They are knowledgeable around areas and are well connected. We highly recommend the team and our experience has been fantastic.

Steve and Caroline were an amazing team. They left no stone unturned - super efficient and professional through the entire sale of our house. Living in Melbourne while selling remotely, we relied on them completely, and they handled everything seamlessly. They kept us updated every step of the way, made the whole process easy, and took all the stress out of it. We highly recommend them both - truly exceptional agents. With gratitude thank you!

The communication and knowledge of the market was outstanding, we were out of the country so we had to take a leap of faith and trust Abbey and Richards judgement on different things that arose. Our trust was well placed, communication was quick and concise. Our journey started 6 months prior to going to market with a walk through to discuss what was worthwhile doing to tidy the property and what we should just leave. Forward planning by ourselves, Abbey and Richard allowed us to have a clear understanding of the plan moving into the sales process. We passed in at auction but Abbey wisely advised us to go to market, 6 days later Abbey tabled 3 offers!!!. Selling a home is always a rollercoaster but Abbey and Richard made the process easier. We have purchased a property and sold through Abbey and Richard and would 100% reach out to them again. Good luck

Abbey was the listing agent for the house we bought. She was prompt and easy to contact throughout the process.

As purchasers, Abbey and Richard showed us some wonderful properties. We were struck by their can do attitude, practical approach and professionalism. We couldn't recommend them enough.

Mike and James were both straightforward and easy to deal with, providing us with the information we needed at the right time. Mike went above and beyond to address the issues with our windows, even reaching out to the original builder to get them resolved. We really appreciated his clear and direct communication style. James has strong relationships with buyers and consistently provided helpful updates on how things were progressing, along with clear insights into current market conditions. Together, they made the whole process smooth, transparent, and well-informed.

We are so happy we engaged Shaun Vaughan and Sarah Robson to sell our house. We chose them because we were impressed by their enthusiasm for the house and the value it represents and because we liked them. We couldn’t have made a better choice – they made a point of researching and really engaging with the eco features of our house; they were flexible on the marketing options and their vendor survey for buyers was a simple but effective point of difference. They kept us well informed about the outcome of open homes and were always responsive and patient with questions. They never pressured us to make decisions, even when those decisions (like a pre-auction offer) were in their best interests. All in all, we felt totally supported and as if we were their priority. Their appraisal was generous, and we kept our expectations tempered, but it’s testament to their hard work, professionalism, and commitment that the house not only sold in a little over two weeks but got near the top end of their appraisal. We wouldn’t hesitate to recommend them!

The follow up to each open home was extremely professional and thorough. We knew exactly what the market sample was telling us and what the sales issues were. The pre-sale advice regarding property presentation and display was excellent.

Elaine was amazing to work with and purchase our first home through. She was quick and clear with her communication and helped guide us through this confusing process.

Prompt with good sensible suggestions when any problems arose. This sale was a complex situation requiring an experienced agent and Elaine never failed us.

We are still blown away by the results that Elaine and Charlie achieved for us. From the start, their strategy was clear: price it to create a 'bidding war' environment. They knew the Glendene market inside out and advised us on exactly which small improvements would add the most value. We ended up with many groups of visitors since the first weekend of OpenHome. And sold out the property within the planned period at an exceptional price. If you want an agent who doesn't just list your home but actually sells it for the highest possible price, Team Smart is the only one to call.

Selling our home was a huge milestone, and the entire experience was made so much easier thanks to the incredible professionalism, energy, and communication throughout the process. From day one, I felt supported, informed, and genuinely cared for. Every question was answered quickly, updates were constant, and the whole journey felt smooth and stress-free because of the effort and dedication put in behind the scenes. What really stood out was the compassion and personal care shown during every stage of the sale. It never felt transactional — it felt like working with someone who genuinely wanted the best possible outcome for us.

Selling my parents' property was a major task, but Charlotte made it seamless. She didn't just list the house; but went above and beyond, guiding us through every detail with total honesty and transparency. Charlotte is an excellent communicator and always responded immediately. Her positive energy and drive kept us motivated, resulting in a sale we are thrilled with. An absolute pleasure to work with!

very professional salesperson

We had a great experience working with The Cleaves team. Peter & Myles led the process with confidence and professionalism, and from start to finish the communication was clear, timely, and easy to follow. Lisa, and the wider team were a huge support throughout the campaign. Their coordination behind the scenes, attention to detail, and willingness to step in whenever needed made the whole process feel smooth and well-managed. They were great to deal with - practical, responsive, and always focused on getting the best outcome. The campaign was well executed and carried through seamlessly to auction, delivering a strong result. We’d happily recommend The Cleaves to anyone looking for a reliable and effective team.

I would like to thank The Cleaves team for their help and professionalism to guide me through the sale of my property to a successful auction result. At all times Lisa and Myles were kind and patient and have very good communication skills so I was able to understand the process. I am very grateful to the team thank you.

We are very happy to recommend Peter, Lisa and Myles Cleave to anyone looking to sell a property. The Cleaves team were so helpful, from suggesting contacts who could help us prepare and stage the property, to regular updates on how the marketing and Open Homes were going, they were there to make the process as smooth as possible. On Auction day we knew they had our backs and felt confident that they would get the best result possible for us, which they did. They are professional and genuinely interested in their vendors. A great team!