Real estate teams in Mount Eden, Auckland

Hayley and Roberta are excellent communicators, and we always felt completely confident about their knowledge of the market and process. They were able to adjust quickly to the housing market situation, and to keep options open. They are friendly and pleasant, sympathetic and sensitive to our concerns and worries, but very professional.

We had met Hayley and Roberta at many open homes over the past year and always found them friendly, helpful and never too pushy. We then had the pleasure of purchasing our new home through them - something that was completely unplanned! They made the whole process incredibly easy and were an absolute pleasure to deal with. We couldn’t have asked for a better experience.

From the outset to the end, Hayley and Roberta were outstanding. Their professionalism, clarity, understanding and guidance through our at times complex journey, made our first-time sale experience as good as selling a home could be. I assume most sellers find the first or every sale experience daunting at times, but these guys went out of their way to support two total novices in a remarkably supportive manner. Their energy was amazing. It never dipped. The stayed positive when we got a little disconcerted (tough market out there!) and pragmatic when needed, to not allow us to run rogue with moonbeams expectations. Communication was excellent. They immediately set up a chat group with us so we all went on the journey together. Everything captured one place. Total transparency between all parties. Incredibly useful. If we needed to chat, we were never left hanging. Their availability for face-to-face meetings or impromptu calls made us feel like we were their only client. We weren't of course. That's simply brilliant customer service. Having two agents rolling as a team was fantastic. This meant that no matter what curveballs were thrown (there were a few), we had one or both to guide us and allow us to make swift decisions. Lastly, but of note - Hayley and Roberta are damn good people. Both are compassionate, have amazing EQs, and are a lot of fun. Having lightness or a laugh through the crazy process of selling a home is important. These guys definitely know how to. Our hugest thanks to them.

It seemed that all was against us with sale timing, market conditions, lack of buyers interest, through it all team Liz & Digna remained professional and upbeat. There were lots of arghh moments that the team helped us navigate, but in the end, sale made, moving on. Thanks Liz & Digna.

First class professional

We had looked at many properties but when we visited Palmcrest you were friendly and willing to help us with our housing needs.

We had a wonderful experience with Anna An while purchasing our new home. Anna was excellent, helping us to review the house and being helpful and calm during the auction. Anna was there when we needed her without pressurizing us or being pushy.

After Recently being hit with the news of seperation, it was a very emotional time of my life. I have used Bob and Anna on previous properties with great Success. The market is slow at the moment but was very realistic and listened to the advice they had. Auction day was an absolute success. I Really appreciate how hard it is for a agent to make it all happen on the they and they did. The Passion of both of them was so touching. Very Happy Customer. Thanks again Hayden

We had sold half a dozen properties in Australia previously but not through tender, which is what was recommended. The Wallaces had suggested this method as there was some time pressure and also having 2 little kids it was a challenge to have too many open homes. We agreed with their approach and got the result we were after. Throughout the process there was regular communication which we felt was genuine and honest which is critical when going through a property sale. They are clearly an experienced team. The final offer of the buyer was significantly above their first which indicates a strong negotiating process from the Wallaces. Overall it was probably not the best time to sell but we were very happy with result and felt the Wallaces could not have done a better job.

great advice on marketing and knowledge of the market . realistic and pragmatic advice all stages of the process very well handled prompt and very well organised. the outcome was within our expectations, the importance of having their expertise and just excellent to have as our agents

Vicki, Gary and the team are great at what they do. Their experience is evident and they know the Remuera market so well. They sold our house with enthusiasm, attention to detail, discretion and hard work. In a tricky market and with significant challenges, they were so kind and professional.