
(155 reviews)


Reviews in Royal Oak
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Seller of 7/97 Symonds Street, Royal Oak
I honestly couldn’t have asked for better agents than Sarah and Julie. From the start, they gave really honest and realistic advice about pricing, which made such a difference. They’re incredibly knowledgeable and experienced, and I always felt like I was in very safe hands — no pressure, no hype, just straightforward advice I could trust. At no point did I feel like I was being taken for a ride, which meant a lot. They also helped stage my home beautifully — it looked better than I ever thought it could, and I’m sure that made a big impact on the sale. What stood out the most though was the communication. I always knew what was going on, and Sarah and Julie were quick to respond whenever I had questions (and I had a lot!). It just felt like they genuinely cared about getting the best result for me. Even after the sale, they’ve still been there — checking in, giving advice on next steps, and just being really helpful when I needed it. I’d 100% recommend Sarah and Julie to anyone. Such a great experience from start to finish.
Seller of 41 Turama Road, Royal Oak
My parent's 100 year old deceased estate bought 50 years ago was a little time capsule. So starting out on the sale process we wanted someone with empathy and understanding for what my parents home was and could be to the right buyer. While other real estate agents all suggested painting ceilings, remodelling kitchens, staging with modern furniture and generally spending a fortune Sarah and Julie were the exceptional exception from the moment we met them. Standing in the front doorway their first words were, "You don't see them like this anymore, don't you change a thing." Geometric brown and orange wallpapers, old style couches with matching upholstery, warped skirting, paint on sash windows that had seen better days, their advice shone through as genuine and authentic. They fully appreciated what they were looking at and told us to leave everything as it is. Do not pretend to be anything other than what you are. Our biggest pre photography task was making sure all the light bulbs went. By the end of their photo and drone shoot the house looked amazing, warts and all. Their communications were regular and informative and their advise invaluable the whole way through. When questioned they had convincing, rational reasons justifying their approach. Their experience, not just in presenting the house but in their ongoing marketing strategy, their communication and their advice on whether to accept an increased offer or push for more was flawless. Shaken hands were soon replaced with hugs and I sincerely couldn't recommend any Real Estate Agent more than Sarah and Julie. A fantastic team that I felt an integral part of. Thank you both for your tireless work and swift result in what is a very difficult market for sellers.

Reviews in Royal Oak
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Reviews in Royal Oak
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Seller of 14A Peary Road, Mount Eden
It seemed that all was against us with sale timing, market conditions, lack of buyers interest, through it all team Liz & Digna remained professional and upbeat. There were lots of arghh moments that the team helped us navigate, but in the end, sale made, moving on. Thanks Liz & Digna.
Buyer of 693A Richardson Road, Mount Roskill
Liz and Digna are exceptional real estate agents. They are friendly, supportive, and understanding throughout the entire process. Their professionalism, patience, and dedication made everything smooth and stress-free. They were always available to answer our questions, provide guidance, and ensure we felt confident every step of the way. I highly recommend them to anyone looking to buy or sell a home.

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Seller of 63 Bay Rd, Glendowie
We have thoroughly enjoyed working with The Cleaves on the sale of our house in St Heliers. They delivered a superb marketing campaign and their advice around staging and presentation was excellent. We trusted their recommendations and it made a big difference - there were so many comments on how good the place looked. What really stands out is the effort they put into following up with buyers and chasing every lead. They were proactive, persistent, and genuinely focused on getting the best outcome for us. We really appreciated that effort and their consistent, practical advice. We wouldn’t hesitate to recommend them.
Seller of 10 Palmer Crescent, Mission Bay
Selling our home was a big decision after 11 years, so we wanted to make sure we had the right team working for us to achieve the best possible result in what we knew would be a difficult market. From the beginning, The Cleaves and the Bayleys team were highly professional, communicated exceptionally well, and maintained a calm, measured approach, particularly while navigating a challenging market. We always felt well informed and supported throughout the process. The auction was handled very professionally, and the team worked hard to generate strong interest in the property, attracting a large number of prospective buyers throughout the campaign. We found them a pleasure to work with and would have no hesitation in recommending The Cleaves and the Bayleys team to anyone considering selling their property.
Seller of 175A Long Drive, St Heliers
From the moment our campaign began, it was clear we had chosen the right team to sell our home — The Cleave’s energy, professionalism and commitment were outstanding, and ultimately delivered an exceptional result. That commitment showed in every aspect of the campaign — from developing a strong marketing plan, through to the open homes and, importantly, the diligent follow-up of every lead and potential buyer. Initially, we had some concerns that, with Bayleys’ reputation at the top end of the market, our home might not necessarily be the right fit for them. Those doubts were very quickly put to rest once the campaign got underway. The energy, commitment and hard work the team brought to the sale was impressive from day one. Their experience and knowledge of the market proved invaluable throughout the process. They kept us regularly informed, gave us open and honest feedback from buyers, and provided sound advice. They worked incredibly hard on our behalf, left no stone unturned and followed up every opportunity — right through to an outstanding auction result. A great team, a great campaign we couldn’t recommend them more highly.

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Seller of 17 Pyrite Street, Westgate
We found Catherine and Lindsay to be an outstanding team to work with. They are consummate professionals whose extensive experience was evident from the outset. Throughout the sale of our property, their approach was calm, confident and reassuring, providing us with great peace of mind. We are delighted with the result they achieved, securing a sale within just a few weeks of listing. If you are looking for an agency team that delivers exceptional results, you cannot go past this dynamic duo. We highly recommend them.
Buyer of 1/123A Campbell Road, One Tree Hill
Catherine is very knowledgeable about all things to do with real-estate. She kept us informed about the general market and about the property we managed to purchase. A true professional having been involved in selling property for many years. A very good listener and communicator who facilitates a smooth , stress-free buying experience from start to finish. I have no hesitation in recommending Catherine whether you are selling or buying a property.