
(155 reviews)


Reviews in Royal Oak
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Seller of 7/97 Symonds Street, Royal Oak
I honestly couldn’t have asked for better agents than Sarah and Julie. From the start, they gave really honest and realistic advice about pricing, which made such a difference. They’re incredibly knowledgeable and experienced, and I always felt like I was in very safe hands — no pressure, no hype, just straightforward advice I could trust. At no point did I feel like I was being taken for a ride, which meant a lot. They also helped stage my home beautifully — it looked better than I ever thought it could, and I’m sure that made a big impact on the sale. What stood out the most though was the communication. I always knew what was going on, and Sarah and Julie were quick to respond whenever I had questions (and I had a lot!). It just felt like they genuinely cared about getting the best result for me. Even after the sale, they’ve still been there — checking in, giving advice on next steps, and just being really helpful when I needed it. I’d 100% recommend Sarah and Julie to anyone. Such a great experience from start to finish.
Seller of 41 Turama Road, Royal Oak
My parent's 100 year old deceased estate bought 50 years ago was a little time capsule. So starting out on the sale process we wanted someone with empathy and understanding for what my parents home was and could be to the right buyer. While other real estate agents all suggested painting ceilings, remodelling kitchens, staging with modern furniture and generally spending a fortune Sarah and Julie were the exceptional exception from the moment we met them. Standing in the front doorway their first words were, "You don't see them like this anymore, don't you change a thing." Geometric brown and orange wallpapers, old style couches with matching upholstery, warped skirting, paint on sash windows that had seen better days, their advice shone through as genuine and authentic. They fully appreciated what they were looking at and told us to leave everything as it is. Do not pretend to be anything other than what you are. Our biggest pre photography task was making sure all the light bulbs went. By the end of their photo and drone shoot the house looked amazing, warts and all. Their communications were regular and informative and their advise invaluable the whole way through. When questioned they had convincing, rational reasons justifying their approach. Their experience, not just in presenting the house but in their ongoing marketing strategy, their communication and their advice on whether to accept an increased offer or push for more was flawless. Shaken hands were soon replaced with hugs and I sincerely couldn't recommend any Real Estate Agent more than Sarah and Julie. A fantastic team that I felt an integral part of. Thank you both for your tireless work and swift result in what is a very difficult market for sellers.

Reviews in Royal Oak
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For Sale
Total sales value
Avg. sale price

Reviews in Royal Oak
Sold
For Sale
Total sales value
Avg. sale price

Reviews in Royal Oak
Sold
For Sale
Total sales value
Avg. sale price
Seller of 175A Long Drive, St Heliers
From the moment our campaign began, it was clear we had chosen the right team to sell our home — The Cleave’s energy, professionalism and commitment were outstanding, and ultimately delivered an exceptional result. That commitment showed in every aspect of the campaign — from developing a strong marketing plan, through to the open homes and, importantly, the diligent follow-up of every lead and potential buyer. Initially, we had some concerns that, with Bayleys’ reputation at the top end of the market, our home might not necessarily be the right fit for them. Those doubts were very quickly put to rest once the campaign got underway. The energy, commitment and hard work the team brought to the sale was impressive from day one. Their experience and knowledge of the market proved invaluable throughout the process. They kept us regularly informed, gave us open and honest feedback from buyers, and provided sound advice. They worked incredibly hard on our behalf, left no stone unturned and followed up every opportunity — right through to an outstanding auction result. A great team, a great campaign we couldn’t recommend them more highly.
Seller of 316B St Heliers Bay Road, St Heliers
Selling a home is never straightforward, particularly in a challenging market, and ours was a unique property that we always knew would have strong appeal to the right buyer, but wouldn’t necessarily be for everyone. Throughout the entire process, The Cleaves were exceptional. Their professionalism, knowledge of the market and sound advice gave us enormous confidence, particularly when decisions weren’t always easy or obvious. They were realistic when they needed to be, encouraging when it mattered, and always felt completely invested in achieving the best possible outcome for us. What we appreciated most was the sage advice and support along the way. We always felt we could have an open and honest conversation with them, knowing the advice we received was based on experience and genuinely had our best interests at heart. By the end of the process, it felt like much more than simply working with our real estate agents - there was a genuine friendship and trust that developed along the way. We couldn’t rate The Cleaves highly enough and would recommend them without hesitation to anyone considering selling their home.
Seller of 56 Edmund Street, St Heliers
I have had both the privilege to buy my current property in Glendowie and then sell my former home in St Heliers with The Cleaves. They provided clear and calm negotiation support through the purchase of my current property and did a phenomenal job navigating some incredibly difficult issues with the sale of my former home, holding our hand each step of the way and making sure we got the most out of our asset. I highly recommend them, from either side of the sale.