Real estate teams in Royal Oak, Auckland

Prompt and excellent communicators, really helping the vendor and buyer. Good people! Super accomodating and felt like they were genuinely invested in our outcome!

I honestly couldn’t have asked for better agents than Sarah and Julie. From the start, they gave really honest and realistic advice about pricing, which made such a difference. They’re incredibly knowledgeable and experienced, and I always felt like I was in very safe hands — no pressure, no hype, just straightforward advice I could trust. At no point did I feel like I was being taken for a ride, which meant a lot. They also helped stage my home beautifully — it looked better than I ever thought it could, and I’m sure that made a big impact on the sale. What stood out the most though was the communication. I always knew what was going on, and Sarah and Julie were quick to respond whenever I had questions (and I had a lot!). It just felt like they genuinely cared about getting the best result for me. Even after the sale, they’ve still been there — checking in, giving advice on next steps, and just being really helpful when I needed it. I’d 100% recommend Sarah and Julie to anyone. Such a great experience from start to finish.

My parent's 100 year old deceased estate bought 50 years ago was a little time capsule. So starting out on the sale process we wanted someone with empathy and understanding for what my parents home was and could be to the right buyer. While other real estate agents all suggested painting ceilings, remodelling kitchens, staging with modern furniture and generally spending a fortune Sarah and Julie were the exceptional exception from the moment we met them. Standing in the front doorway their first words were, "You don't see them like this anymore, don't you change a thing." Geometric brown and orange wallpapers, old style couches with matching upholstery, warped skirting, paint on sash windows that had seen better days, their advice shone through as genuine and authentic. They fully appreciated what they were looking at and told us to leave everything as it is. Do not pretend to be anything other than what you are. Our biggest pre photography task was making sure all the light bulbs went. By the end of their photo and drone shoot the house looked amazing, warts and all. Their communications were regular and informative and their advise invaluable the whole way through. When questioned they had convincing, rational reasons justifying their approach. Their experience, not just in presenting the house but in their ongoing marketing strategy, their communication and their advice on whether to accept an increased offer or push for more was flawless. Shaken hands were soon replaced with hugs and I sincerely couldn't recommend any Real Estate Agent more than Sarah and Julie. A fantastic team that I felt an integral part of. Thank you both for your tireless work and swift result in what is a very difficult market for sellers.

From the outset to the end, Hayley and Roberta were outstanding. Their professionalism, clarity, understanding and guidance through our at times complex journey, made our first-time sale experience as good as selling a home could be. I assume most sellers find the first or every sale experience daunting at times, but these guys went out of their way to support two total novices in a remarkably supportive manner. Their energy was amazing. It never dipped. The stayed positive when we got a little disconcerted (tough market out there!) and pragmatic when needed, to not allow us to run rogue with moonbeams expectations. Communication was excellent. They immediately set up a chat group with us so we all went on the journey together. Everything captured one place. Total transparency between all parties. Incredibly useful. If we needed to chat, we were never left hanging. Their availability for face-to-face meetings or impromptu calls made us feel like we were their only client. We weren't of course. That's simply brilliant customer service. Having two agents rolling as a team was fantastic. This meant that no matter what curveballs were thrown (there were a few), we had one or both to guide us and allow us to make swift decisions. Lastly, but of note - Hayley and Roberta are damn good people. Both are compassionate, have amazing EQs, and are a lot of fun. Having lightness or a laugh through the crazy process of selling a home is important. These guys definitely know how to. Our hugest thanks to them.

We found Hayley & Roberta professional; friendly and great to deal with during the stressful process of selling our home! They have excellent market knowledge and their communication skills make them feel part of the family! We highly recommend Hayley & Roberta to anyone who wishes to engage with a professional team to do the job right!

Hayley was engaging and personable from the first meeting, always willing to help answer any questions, alongside giving us strong advice on the market. She has been extremely accomodating with private viewing. Would highly recommend both Hayley and Roberta to anyone looking to sell or buy.

I have had both the privilege to buy my current property in Glendowie and then sell my former home in St Heliers with The Cleaves. They provided clear and calm negotiation support through the purchase of my current property and did a phenomenal job navigating some incredibly difficult issues with the sale of my former home, holding our hand each step of the way and making sure we got the most out of our asset. I highly recommend them, from either side of the sale.

Martelli Buyers Agents have negotiated on, and purchased, a number of homes through the Cleaves at Bayleys Remuera. Each time we have found them to be sharp negotiators, knowledgeable about the home they are selling, and great communicators. Our clients, based off shore, are thrilled to have secured this beautiful St Heliers home to move their family into, and we appreciate the work and support of the Cleaves to get this deal agreed.

Martelli Buyers Agents represented a buyer seeking a beautiful modern St Heliers home near St Thomas' School. The Cleaves marketed 25A Brilliant Street exceptionally well and had priced it very accurately. Peter and Myles worked with their vendor to negotiate in additions that would work well for our buyers, and resulted in a very positive outcome with a quick settlement.