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Our reviews

  4.9  
122 reviewsacross 19 different locations, showing 12.
Our qualities as told by our client reviews: empathetic, well-prepared, easy to work with, responsive, friendly, local expert, clear communication.
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Seller review
A good, communicative agent.
over 3 years ago
A good, communicative agent.

Robin keeps everyone informed and communicates well. He is informed and was good at communicating the difficulties associated with transferrable titles.

Robin Kerr

Robin Kerr

  4.7   (23 reviews)
Seller review
Our experience with Nicki was exactly as we expected. She is thoroughly professional in all she does
over 3 years ago
Our experience with Nicki was exactly as we expected. She is thoroughly professional in all she does

We thought her market knowledge was exceptional and her advice was sound. We received a text after every open home which told us how things had gone and without fail a follow up email the next day with all the relevant details. We also received every week a detailed report with of all the advertising statistics on our home. She always made us feel that things were moving toward a sale and was very positive throughout. We would recommend Nicky to anyone who was thinking of selling their house in this district. Oh and loved the jelly beans left after the open home.

Nicky Horsbrough

Nicky Horsbrough

  5   (74 reviews)
Seller review
Excellence in marketing of property and knowledgeable in property trends
over 3 years ago
Excellence in marketing of property and knowledgeable in property trends

One thing that struck me right away was that Nicky was skilled in listening, she really listened to me when I was telling her what the house meant to me and my family, this was a deceased estate, it was our family home. She was able to take what was said and summed it up beautifully when she marketed the property. Her honesty and compassion was another quality that I admire about Nicky, her positive nature regarding the marketing of the property was faultless. We placed a lot of trust in Nicky and I think this allowed her the freedom to be creative. She kept myself and other family members up to date with feedback from open homes and she had support from the Harcourts team who also delivered weekly marketing progress, this information enabled myself and family members to track the progress of the property and this also gave me an insight of the number of people who were looking at the property. As an executor of the estate, there were times when I felt stressed and overwhelmed and Nicky was able to go the extra mile and ease that stress regarding the sale of the home. Nicky was familiar with the property, she was mums Avon lady many years ago and mum really enjoyed her visits, its with this in mind that I know we made the right choice in having Nicky as our agent, there was no other person that was right for us.

Nicky Horsbrough

Nicky Horsbrough

  5   (74 reviews)
Buyer review
Robin has a wealth of knowledge around TTR's.
over 3 years ago
Robin has a wealth of knowledge around TTR's.

Robin has a wealth of knowledge around TTR's and was very good to deal with which gave us peace of mind with our purchase.

Robin Kerr

Robin Kerr

  4.7   (23 reviews)
Buyer review
Good trade
over 3 years ago
Good trade

Robin really make the whole process easy and also well informed all the way for us. Strongly recommend Robin to anyone who looking for transferable titles.

Robin Kerr

Robin Kerr

  4.7   (23 reviews)
Seller review
TTR Sale process
over 3 years ago
TTR Sale process

We had multiple TTR’s to sell, Robin was able to coordinate all the purchasers as per the council regulations and ensure a smooth sale process. Robin was recommended to us by a neighbour and we have also recommended him to another neighbour. He is very knowledgeable about TTR’s and the process involved in selling them.

Robin Kerr

Robin Kerr

  4.7   (23 reviews)
Buyer review
Friendly professionalism
over 3 years ago
Friendly professionalism

Graeme is knowledgeable, helpful and professional, yet personable in his approach. I would have no hesitation in recommending him to others.

Graeme McLeod

Graeme McLeod

  5   (11 reviews)
Seller review
Smooth Operator
almost 4 years ago
Smooth Operator

I listed my home with Nicky because of her excellent reputation in Helensville. From the outset, Nicky showed a real passion and willingness to sell my property. It was a pleasure to see Nickys proven marketing and sales skills right through to the sale. I have no hesitation in recommending Nicky to potential sellers, and if I had another house to sell, I would welcome her back.

Nicky Horsbrough

Nicky Horsbrough

  5   (74 reviews)
Buyer review
Reliable person
almost 4 years ago
Reliable person

We have very nice experience with Robin for transfer title, Reliable person!

Robin Kerr

Robin Kerr

  4.7   (23 reviews)
Seller review
Reliable, focused, amicable
almost 4 years ago
Reliable, focused, amicable

It was great to work with Robin. He is all of the above and then lots more. Very knowledgeable when it comes to transferable titles. He is patient and determined to make it happen. Thanks!!

Robin Kerr

Robin Kerr

  4.7   (23 reviews)
Buyer review
Transferrable title
almost 4 years ago
Transferrable title

We had a professional experience with Robin. He demonstrated sound knowledge of the process and was always available if needed to answer our questions.

Robin Kerr

Robin Kerr

  4.7   (23 reviews)
Buyer review
Very professional and easy to deal with
almost 4 years ago
Very professional and easy to deal with

Nicky just gets things done in her stride with confidence and a friendly smile. Absolute please to deal with. Thanks for all your help Nicky!

Nicky Horsbrough

Nicky Horsbrough

  5   (74 reviews)
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