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Our reviews

  5  
148 reviewsacross 37 different locations, showing 12.
Seller review
Exactly the agent you want to deal with!
8 days ago
Exactly the agent you want to deal with!

Tara provided a professional experience and made her best efforts to achieve the most favourable result for us possible that she could. She kept us informed at all times and we felt confident that there was always something going on in the background on our behalf, and that our listing was always front of mind for her. We received regular feedback about any potential purchasers or updates and felt we were given a good understanding of the market environment that we found ourselves in. Tara was always pleasant to interact with, and we have appreciated her approach whenever we had questions or needed any information. We haven't had any negative experiences when working with Tara and would definitely recommend her to others.

Tara Menzies

Tara Menzies

  5   (35 reviews)
Seller review
Excellent communicator and always available to assist.
12 days ago
Excellent communicator and always available to assist.

Jo kept us informed at each stage of negotiations, and was able to share her strong local market knowledge. Jo provided timely and professional support, and was always happy to answer our questions and offer useful advice.

Jo Harwood

Jo Harwood

  5   (77 reviews)
Seller review
Professional. Dedicated and Easy to work with
24 days ago
Professional. Dedicated and Easy to work with

We had an excellent experience working with Shane and Jen. They were thorough, efficient and incredibly committed throughout the entire process. Selling two houses for us in a tough market required skill and persistence, but they still managed to achieved a positive result. They consistently went the extra mile, giving practical, thoughtful recommendations to help improve the presentation. We also really valued their professionalism, honesty and dedication. We would highly recommend them.

Shane Anderson

Shane Anderson

  5   (38 reviews)
Seller review
Outstanding service, clear communication, and a successful sale under tight deadlines.
about 1 month ago
Outstanding service, clear communication, and a successful sale under tight deadlines.

We had an excellent experience working with Shane and Jen to sell our property. From the very beginning, they demonstrated professionalism, expertise, and a genuine commitment to achieving the best possible outcome for us. Their communication throughout the entire process was clear, timely, and transparent. They kept us well informed with detailed weekly reports and regular updates, ensuring we always knew what was happening in the market and with potential buyers. One thing that really stood out was their attention to detail and willingness to go the extra mile. They brought in their own staging items to fill gaps and enhance the presentation of our home, and they provided clever, practical suggestions on improvements we could make before taking the property to market. These recommendations made a noticeable difference and helped showcase the property in the best possible light. Shane and Jen worked tirelessly to attract buyers, organising numerous viewings and generating strong interest in the property. Their efforts ultimately resulted in multiple offers, giving us confidence that we were achieving the best outcome available. Most importantly, they understood our personal circumstances. We had a firm deadline to sell the property before relocating overseas, and they carefully planned and managed the entire process around our timeline. Their support, flexibility, and dedication significantly reduced the stress of what could have been a very challenging situation. We are incredibly grateful for their hard work, professionalism, and outstanding service. We would highly recommend Shane and Jen to anyone looking to buy or sell a property. They are knowledgeable, proactive, trustworthy, and genuinely focused on delivering the best results for their clients. Thank you, Shane and Jen, for helping us achieve a successful sale and making the entire experience a positive one.

Shane Anderson

Shane Anderson

  5   (38 reviews)
Seller review
Jo is more than just a ‘Real Estate Agent’
about 2 months ago
Jo is more than just a ‘Real Estate Agent’

As soon as we met Jo we knew she was the agent for us. We didn’t need to interview multiple agencies to know. Her knowledge and passion for the industry and area shines through and is incomparable. She doesn’t oversell herself or offer a high property value to gain the listing, in fact ours was rather low but her history of achieving way above asking or CV speaks for itself. And she did that with our property - $160,000 over CV and sold within 2 weeks of listing. Amazing! Her communication with both parties was clear and concise and she went the extra mile to iron out a few niggles. We can’t speak highly enough about Jo.

Jo Harwood

Jo Harwood

  5   (77 reviews)
Seller review
Will recommend Jo time and time again! An outstanding agent who goes above and beyond!
about 2 months ago
Will recommend Jo time and time again! An outstanding agent who goes above and beyond!

Jo Harwood did an exceptional job selling our home, which we held dear to us for over 17 years. Jo made the whole process simple and easy. We had complete confidence in Jo’s abilities from the moment we met. Her warm and genuine nature along with her professionalism and in depth knowledge and expertise of the industry not only put us at ease, but we knew it would put potential buyers at ease too and that we would be in reliable hands by choosing Jo to sell our home and our greatest asset. Jo is passionate and committed to what she does, and she does it with excellence. Her dedicated work ethic and marketing strategies, combined with her connections to an amazing staging company, photographer and videographer, resulted in a high amount of interest in our property and a strong attendance at our open homes. Her attention to detail and the way she worded the marketing advertisement for the campaign was very heartfelt and we really felt that she saw all the things that we ourselves had loved so much about our home. Jo kept us updated and supported every step of the way with her outstanding communication skills, and we always enjoyed the chats we had with her. Jo was able to secure a buyer quickly and handle the negotiations smoothly, resulting in a successful sale and a happy outcome for both ourselves and the purchaser. The entire experience with Jo was wonderful! We have been and will continue to be recommending her to anyone looking to sell (or purchase) their property. Thank you so much Jo! We are truly grateful!

Jo Harwood

Jo Harwood

  5   (77 reviews)
Seller review
Shane showed his professionalism in our first meeting with his sound advice and friendly manner.
2 months ago
Shane showed his professionalism in our first meeting with his sound advice and friendly manner.

Shane’s experience, skill and knowledge of the current market were proven by the early sale of our home. In all our meetings with Shane we found that his friendly, professional manner made us feel comfortable and relaxed. We were fortunate to have Shane and Jen as our agents. We are sure that all the people who came to look at our house were treated with the same respect and consideration that we enjoyed. We feel very fortunate that Shane and Jen are now giving us sound and professional advice about the purchase of our next home. Their help is very much appreciated. Thank you, Shane and Jen.

Shane Anderson

Shane Anderson

  5   (38 reviews)
Seller review
The Perfect Balance of Expertise, Empathy, and Exceptional Results
2 months ago
The Perfect Balance of Expertise, Empathy, and Exceptional Results

Choosing Jo to sell our home was an easy decision after seeing firsthand how she supported my mother-in-law through what was a very emotional and difficult sale. Her compassion and empathy truly stood out, and she handled that situation with such care and respect that we knew we could trust her with our biggest asset. From the very beginning, Jo’s knowledge of the local market and her strategic approach gave us complete confidence. She guided us through every step with professionalism, clarity, and absolute attention to detail, while never losing that genuine human connection that makes all the difference during such a significant life event. What really sets Jo apart is her ability to deliver outstanding results while making you feel fully supported throughout the entire journey. She worked tirelessly to ensure we achieved the best possible outcome, and we couldn’t be happier with the result. If you’re looking for someone who combines expert knowledge, exceptional negotiation skills, and true care for her clients, Jo is the person you want by your side.

Jo Harwood

Jo Harwood

  5   (77 reviews)
Seller review
Wow, Wow, Wow!
2 months ago
Wow, Wow, Wow!

Jo was incredible throughout the sale of my mum’s property. From the very beginning, her communication was clear, proactive, and compassionate—she kept us informed at every stage and made what could have been a stressful process feel smooth and manageable. Her market knowledge really stood out. Jo provided honest, well-informed advice on pricing and positioning the property, and thanks to her guidance, we ended up surpassing the price we ever thought we would achieve. That result speaks volumes about her expertise and understanding of the market. When it came to negotiation, Jo was confident and strategic, ensuring we got the absolute best outcome without ever making us feel pressured. Her professionalism was evident in everything she did—reliable, dedicated, and always acting in our best interests. We couldn’t be happier with the result. Jo truly goes above and beyond.

Jo Harwood

Jo Harwood

  5   (77 reviews)
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