Shane and Jen Anderson are hands down the best real estate agents you could ask for. They originally found us our home years ago, and now, under tricky circumstances, they’ve also successfully sold it for us. From the very start, they were not just talkers but true doers. While I was away on a work assignment, they even conducted private showings, quickly drumming up serious interest — so much so that we had multiple buyers lining up before I even had the house fully prepared for sale. When we first sat down in their office for a review, they already had several offers on the table. That level of efficiency and professionalism is rare. Jen took the time to really listen, patiently making sure she understood my needs and advocating for the best possible deal for our situation. Shane guided us on how to present the home at its best, and together they gave us the perfect balance of gentle guidance and firm expertise when it was needed. What stood out most was how they empowered us — every decision was ours, but they made sure we were informed, confident, and supported at every step. Their communication was constant, clear, and reassuring. To top it off, their manager worked with us so strategically that we secured a sale before even going to market, saving us on marketing costs and stress. The entire Baileys team, alongside Shane and Jen, were accommodating, understanding, and incredibly supportive throughout the entire process. We truly felt looked after every step of the way. I would recommend Shane and Jen to anyone and everyone thinking of buying or selling — they are simply exceptional.

Shane Anderson

star   5   (36 reviews)

Ronelle was totally committed to helping me sell my house from the moment we first met, well over a year ago. She has worked tirelessly for me and nothing was too much trouble. Through her professional connections and knowledge she was able to secure quality trade and service professionals and help me navigate through Council processes. She gave valuable and accurate advice about areas that could be improved at minimal cost to maximise the sale price and also adapted her strategy to suit the market. She checked in with me regularly and was thoroughly professional, trustworthy and pleasant to work with. I was very pleased with the result, achieved in a difficult market.

Ronelle Henning

star   5   (67 reviews)

Both Ronelle and Jeff accepted the challenge of marketing what is a very unique property with energy, commitment and passion. They saw the value in the property and understood that it was a one-off opportunity and marketed it accordingly. They also protected us from tire-kickers by qualifying buyers which made the process less stressful. We are happy with the result as I believe are the buyers who have listed with Ronelle and Jeff. A win win situation.

Ronelle Henning

star   5   (67 reviews)

We cannot speak highly enough of how we were treated with Jo. She was kind, helpful and extremely knowledgeable. We fully trusted her expertise and feel so lucky that she sold our home!

Jo Harwood

star   5   (76 reviews)

I had a fantastic experience buying my home with Jo. She was incredibly helpful and positive throughout the entire process, making everything feel smooth and stress-free. Her support and guidance gave me confidence at every step, and I would highly recommend her to anyone looking to buy.

Jo Harwood

star   5   (76 reviews)

We recently purchased a house via Shane, and found him to be a great agent. Having purchased a few properties in the past, we would definitely recommend Shane as an agent. He is a great communicator, knowledgeable, pleasant and straight talking. We will have only positive memories of the buying experience with him.

Shane Anderson

star   5   (36 reviews)

It was a pleasure to have Jo with us through the process of selling our house. She really listened to our goals for selling and buying and devised a sales plan to suit, providing a novel angle and insight that went beyond the more generic plans we had been offered by other agents (and it paid off!). Jo's communication throughout was exemplary and her support through the auction was much appreciated. She went above and beyond to also help with our house hunt, coming to house viewings and coordinating with the other agents on our behalf to ensure we had the information we need. Would highly recommend her!

Jo Harwood

star   5   (76 reviews)

Tara and Cindy have different skill sets and backgrounds which makes them appealing to a wide range of clients. They are personable and very easy and pleasant to work with. Tara and Cindy.... * Are good communicators and kept us well informed on a regular basis * Verified all potential buyers resulting in no time wasters * Followed up with potential buyers to obtain realistic and helpful feedback * Kept in regular contact with potential buyers who had showed interest but "weren't quite ready" to purchase Their perserverance and combined skill set ultimately resulted in getting two offers for us to consider, leading to a successful sale. We found Tara and Cindy easy and effortless to deal with. We would highly recommend this duo. John and Sandy Boyd

Tara Menzies

star   5   (34 reviews)

Tara and Cindy have different skill sets and backgrounds which makes them appealing to a wide range of clients. They are personable and very easy and pleasant to work with. Tara and Cindy.... * Are good communicators and kept us well informed on a regular basis * Verified all potential buyers resulting in no time wasters * Followed up with potential buyers to obtain realistic and helpful feedback * Kept in regular contact with potential buyers who had showed interest but "weren't quite ready" to purchase Their perserverance and combined skill set ultimately resulted in getting two offers for us to consider, leading to a successful sale. We found Tara and Cindy easy and effortless to deal with. We would highly recommend this duo.

Cindy Leong

star   5   (6 reviews)

I had the pleasure of working with Jo to sell our family home in Browns Bay, and I couldn’t be more impressed. From the very beginning, Jo ran a highly effective marketing campaign that attracted over 85 viewing groups—an incredible result that reflected her strategic approach and deep market knowledge. Despite some challenging circumstances during the sale, Jo handled everything with professionalism, empathy, and determination. She successfully closed the deal in a way that left both me and the buyers genuinely happy—a rare achievement in this market. Her communication was always clear, timely, and reassuring. Jo’s ability to combine sharp market insight with a warm, human touch made the entire process smooth and rewarding. I would absolutely recommend Jo to anyone looking for a real estate agent who delivers outstanding results with integrity and care.

Jo Harwood

star   5   (76 reviews)

Shane & Jen are the most fantastic agents. Not only did they show their expertise in helping to dress the house but went through every detail that would be required to maximise the price. These are what you would call highly professional agents who weren’t focussed on their commission, just on how to get the best price for the vendor. I really feel that I was treated far above what would normally be expected from an agent and nothing seemed too much for them. They took the time to explain everything and made sure that I understood what was going on every step of the way. They are down to earth and easy to talk to yet continuously focused on improving the property and finding the right buyer. I cannot recommend them highly enough if you want a great result.

Shane Anderson

star   5   (36 reviews)

I had a great experience working with Tara, Anna and the Bayleys’ Team! The marketing campaign for my property sale was very well executed — professional photography, compelling listing descriptions, attractive signage and a strong online presence generated significant interest in the property. Tara and Anna guided me through the auction process resulting in a great result selling under the hammer. What really stood out was the communication from the Bayleys’ Team. I was always kept in the loop and there was clear communication throughout the entire sale process, including very detailed weekly vendor reports. I would highly recommend Tara, Anna and team to anyone looking for local dedicated agents!

Tara Menzies

star   5   (34 reviews)