Always responsive and kept me informed of progress. Cheerful and fully understanding of requirements.

As first home buyers with little to no knowledge of the industry, Chyna was the calm amongst the chaos. Always willing and able to answer any questions we had in a timely manner ensuring we felt supported and well informed. She went over and above to ensure we found the perfect property for our family. From start to finish she has guided us through our property journey and we truly believe we wouldn’t have been able to do it without her guidance and knowledge.

Dianne actually opened up to the vendors after they had withdrawn from the market at end of their open homes. She was able to get us into the home again, to allow us to make them an offer. Her communication with us at all times was really appreciated

Tracy was very proactive in organizing as much as possible ahead of time so once the property was listed there was nothing holding up the process. Tracy's market knowledge and industry experience make her very effective at assessing a property and marketing it appropriately. She can evaluate where cost and effort will reap the most benefit. Tracy was excellent at gauging what was important to us and then implementing what we wanted. She knew when to insist on certain aspects and gave us we nudge when necessary which paid dividends in the end We live rural and not in the same area as our property and this was no barrier for Tracy. She had methods for achieving what was required from a distance with minimal meetings in person which was big help to us. Working from a distance meant we were unable to attend to certain arising matters in a timely manner so Tracy in my eyes went above and beyond coordinating trades people and took care of details ensuring a smooth process. I recommend Tracy as an agent who can provide the professional qualities required with a practical approach to working through the required procedures. She has resources at her disposal that are effective and timely.

Stephanie did an amazing job in selling our property. She was fantastic at communicating and did a great job when a couple of items came up in the building report which we managed to work through. She kept the buyers informed and kept the deal alive. I would highly recommend.

Kim exudes confidence and was always professional and reassuring when dealing with what was a long sales process, no fault of the agents involved. She was always able to encourage and lift the spirits when it was desperately needed. Kim worked with Erin, together they have qualities that complimented each other and made a great team.

Steph was just down right amazing! She never cuts corners and is just great at what she does. Very down to earth and always wants what’s best for everyone! I would highly recommend Steph to anyone wanting to sell or buy a home! She’s your agent !

Erin was a pleasure to work with. Selling a house can be an emotional roller coaster and with other personal circumstances thrown in, not always easy. Erin seems to have a special quality, she is always calm, dead honest - tells it how it is and then points out scenarios that may eventuate. She is a good communicator - ALWAYS gets back to you with calls, willing to help with being the interface between myself and the purchaser. I always felt uplifted after talking to her and her associate Kim Boyd. They are a positive force and a great team.

Erin is an amazing Real Estate Agent, so helpful, with great communication skills. Always eager to help us achieve our goal, which at times needed plenty of patience, but she never gave up on us -for which we are truly thankful. Her knowledge and professionalism is second to none, and we would highly recommend her.

Shane and Ben are incredible to deal with, they make the purchase experience incredibly simple. Communication is second to none, the entire purchasing process is streamlined and very straightforward. No request is too much. I would highly recommend Shane if you’re looking to purchase or sell in Whangarei. You won’t be disappointed. Thanks again Shane, look forward to doing business again in future.