Outstanding professionalism, empathy and results We are incredibly grateful to Trista Townsend of LJ Hooker Dunedin for the way she guided us through the sale of our former family home following the passing of my former husband and the father of my children after his long battle with cancer. As executor of the estate, with my sons as beneficiaries, the sale was complex for a number of reasons and was understandably an emotional and bittersweet process for our family. Trista handled every aspect with exceptional professionalism, efficiency and, most importantly, genuine empathy and understanding. Over the three months we worked closely with Trista and her team, she kept us informed at every stage. Her communication was consistently timely, clear, helpful and informative, and we always felt that we were in capable and caring hands. Despite the complexities involved, Trista worked tirelessly to achieve an excellent result, securing several successful offers and ultimately enabling us to accept an offer that we were very happy with. The sale has allowed my sons to take an important step towards investing in homes of their own. While it is a wonderful opportunity for them, the source of that financial windfall inevitably makes the achievement bittersweet. Trista understood that distinction and treated our family and our circumstances with considerable sensitivity throughout. We could not have asked for a better agent. Trista combined outstanding knowledge and efficiency with warmth, compassion and integrity, and she went above and beyond to make a difficult process as smooth as possible. We sincerely thank Trista and her team for their care, professionalism and dedication. We would recommend Trista without hesitation to anyone looking for an exceptional real estate professional who genuinely cares about her clients and the outcome she achieves for them. Thank you Trista, Debbe, Sean and Flynn Berkett

Abbey’s been an absolute pleasure to deal with. One of the very few agents that actually knows the property they’re selling and is able to answer the common questions someone would have of a property. All communication has been timely. I have used Bayleys 3 times now and every time has been awesome. Abbey is a credit and I 100% recommend her for any buying or selling you may have.

Abbey worked tirelessly to help us be in the best possible position to sell our home. The house was rented, we went through a quiet listing and obtained market feedback, which we took on board before going to market. Through the process we discovered an unexpected issue, but Abbey gave prompt and tailored advice to assist us with decision making. We sold our house within 3 weeks in a very difficult market. We would recommend others engaging Abbey.

Madelon's communication and support was second-to-none and we truly felt relaxed going into the sales process. This is not something I easily or lightly say, nor something I've experienced in the past with other real estate agents. Madelon's networks and knowledge of the industry meant in a time of a 'buyers market' and long listing periods (listing to sold time frames), Madelon had our house in a multi- offer situation within two weeks. You can't ask for more from your real estate professional

Right from our first meeting with Alice we felt fully informed. The market information was provided professionally as were the updates we received after each viewing, you could not fault the communication. Alice was always positive and upbeat, nothing was a problem. I would recommend Alice and the team to anyone wanting a relaxed but professional selling process. Thanks Alice.

Good communication, fast responses and very friendly

Buying a house is usually a bit terrifying, but Grant somehow made it… enjoyable? He was easy to talk to, genuinely human, knew his stuff, and kept us in the loop the whole way. Great communicator, great sense of humour, zero stress. Would absolutely use Grant again.

Thanks for the smooth sale of our rental property. Shane has a vast experience in the realestate industry and it showed when it came to the important negotiation stage of our sale. Continuously kept up to date and easy to deal with.

Shane and the team where very wonderful and helpful through the whole process as a first home buyer, very knowledgeable, approachable and easy to talk to. Very flexible with viewings to make time when I had family/family friends going to look for me. Always just a phone call/message away if I needed anything or had any questions. Thank you for everything! I appreciate everything you did for me and am so happy/excited to start my new journey in my new home 🙂

We've had the pleasure of working with Lee Smith throughout the process of selling our home, Lee demonstrated a high level of professionalism, market knowledge, and dedication. He was always responsive, providing clear and concise communication and always went above and beyond. He also showed a genuine commitment to our best interests, offering valuable advice and guidance every step of the way. We highly recommend Lee to anyone looking for a reliable and effective agent! Kean and Ata Lodge.