Real estate teams in Sunnyvale, Auckland

I used to teach and coach leaders and service providers for major international companies and government agencies on customer service and satisfaction. So I can be a fairly particular client. I had not actually intended to list it at this stage, but was offered the chance to take advantage of sale of the home next door to me that had major interest, leaving a period when there would be a pool of potential buyers for my own. Sarah and Julie took me through the selling process (not so familiar as I am used to the Canadian market), and set me up with a great deal for finding a buyer. They worked the phones to contact their list and created significant response. While I was dealing with the paperwork, a SWAT team came in under Winnie and transformed my home with a selection of chattels that really upped the appeal level for the two open homes they ran within a week. They had great images in documentation that was very professional and well laid out. One thing that can kill a relationship is the common folly of over-promising and under-delivering, and Sarah and Julie did the opposite, which meant I got a very positive surprise when they came back to me with a result that was significantly higher than I had expected. Through the inspection, valuation and final sales steps they were with me every step of the way. They really knew that they were not simply selling a property, they were providing a service that was hugely significant to their clients and acted accordingly. They were patient, knowledgeable and clear in their directions and activities. They are a very well-oiled machine. I have absolutely no hesitation on heaping praise on them and the team behind them for their innovation, client service, diligence and outstanding results.

We chose to work with Sarah Tiplady, Julie Kelman-Poto, and Winnie Ye after they were highly recommended to us as a trusted team of Auckland real estate agents working across Central, West Auckland and the wider region. From the outset, they provided clear guidance and a well-structured plan around presentation, marketing, and the most effective method of sale to achieve a premium result. Their advice was practical, professional, and clearly focused on getting the best possible outcome in the current market. Within just over a week on the market, our property went into a multi-offer situation and achieved a result at CV price, which we were absolutely thrilled with. We felt fully supported throughout the entire process, with excellent communication and attention to detail at every step. If you’re looking for Auckland real estate agents who know how to achieve strong results across all areas of Auckland, we would highly recommend this team.

Michelle and Hayley supported me in selling a townhouse in a saturated market keeping me informed and providing options that ended in a successful sale. Am a happy vendor!

Michelle and Hayley were a pleasure to work with. Excellent communication, fast and responsive and were able to get the deal over the line in a quick and easy process. They were prompt with responses and followed up exactly when they said they would. A stress free process from start to finish. Highly recommended

They have unrivalled market knowledge, are super easy to communicate with and are just lovely and professional.

We couldn't have asked for a better experience selling our home. From our very first meeting, Team Tomes were professional, honest, friendly, and completely reliable. They never made us feel pressured and always gave honest, straightforward advice, which gave us confidence in every decision we made. Throughout the process, we genuinely felt they cared about achieving the best possible outcome for our family, not just making a sale. Their communication was excellent throughout—we always knew what was happening and felt informed every step of the way. Their knowledge of the local market was exceptional, and their advice on pricing and strategy proved to be spot on. They gave us realistic expectations from the beginning, and the outcome reflected their experience and expertise. Thanks to their guidance we sold our home in just three weeks and achieved the price we were hoping for. We can't fault the service Team Tomes provided and would highly recommend them to anyone looking to buy or sell a home. Thank you for making what could have been a stressful experience so smooth and successful.

Professional, approachable and down-to-earth. Glen, Mel and the entirely Team Tomes Team are exceptional. Selling my home in the current market (buyers market - May/June ‘26) was never going to be straightforward, but from our first meeting i knew I had chosen the right team. Glenn, Mel and Amy were consistently professional, calm and realistic throughout the entire process. They never over-promised or tried to tell me what I wanted to hear. Instead, they provided honest market advice, explained the reasoning behind every recommendation and always focused on finding practical solutions rather than dwelling on problems. Communication was excellent. Calls, emails and messages were responded to promptly, and I always felt informed about what was happening. Their teamwork was equally impressive—everyone knew exactly where things were at, so nothing ever slipped through the cracks. What stood out most was their ability to combine strong market knowledge with thoughtful strategic thinking. As the market evolved, they continually adapted the approach, bringing fresh ideas and helping me make informed decisions without ever applying pressure. They understood my circumstances, respected my goals and worked incredibly hard to achieve the best possible outcome in a very challenging market. Throughout the process I found them to be trustworthy, organised, approachable and highly professional. Selling a home can be stressful, but having complete confidence in the people representing you makes an enormous difference. I would have absolutely no hesitation in recommending the entire team to anyone looking to buy or sell property.