We had an excellent experience working with Sara throughout the purchase of our first home. From the very beginning, she was professional, approachable, and always willing to answer our questions. She kept us informed every step of the way, making what could have been a stressful process feel straightforward and manageable. Sara’s communication was outstanding, and she genuinely had our best interests at heart. Nothing was ever too much trouble, and Sara went above and beyond to ensure everything progressed smoothly. We are incredibly grateful for all of her support and would highly recommend her to anyone looking to buy or sell a home. Thank you for helping make our first home purchase such a positive and exciting experience!

From the prompt arrival of Jack at our listing enquiry, to the sale by auction of our property we couldn't fault Sue or Jack. We mainly dealt with Sue and felt supported and informed during the whole process. All questions were answered promptly and she made sure that all information was accurate. Due to our circumstances Sue has given after sales service that was not expected, but appreciated very much.

Sue & Jack have been a pleasure to deal with. After going to a few of their open homes we found our forever home and they have been exceptional all the way through. We are so excited for our new home!

Megan was easy to work with throughout the process of purchasing our new home. She kept us informed with good communication and showed solid negotiation skills during the process. Overall, she helped make the purchase go smoothly, and we appreciate her assistance.

Excellent market knowledge and experience, always keeping in touch with updates and strategies. Excellent drive to achieve results along with a great personality and giving us good confidence in their abilities.

Jack and Sue were very good at communicating and listening to our concerns as well. They had a good handle on the market and what was happening. They were very clear in their communication and guidance through the negotiation process and we achieved a very satisfactory outcome.

We initially met Sarah looking at a house well out of our budget. She stayed in touch with ideas for us about other houses, was completely honest when I enquired about properties and supported our journey the whole way. Through a miracle we ended up being able to purchase the initial house and without her kindness we never would have had the courage to make an offer. Sarah had such personal integrity (not always a given) and empathy. I would have no hesitation in recommending her or using her again when I am in the property market again.

We can’t thank the Francis team enough for the outstanding job they did selling our home. They were invested in learning about our lived experiences of the house itself and our perspective of how to best sell it. Team Francis were proactive in their approach to marketing, open homes and communication with both us and the buyers which ensured we were never left guessing and always knew where things were at. Their knowledge of recent market trends and selling strategies clearly showed, getting us a timely contract and deal over the line. To top it off they are just genuinely lovely people who want to help which made them amazing to work with during a very stressful time and created an inviting environment for buyers. This was not our first rodeo and I can hand on heart say they are the best agents we have worked with.

Tony and Mellisa both came highly recommended and the sale of the property at a great price within one month of listing shows their marketing, negotiation skills. Nothing was left to guess actually Im still pinching myself its sold.

Sara did a great job promoting, presenting and bringing our property to buyers. We are grateful to her and the team at Harcourts for achieving a great price at a challenging time for the market and have no hesitation recommending her to other people looking to sell.