It has been a pleasure working with Carmen to achieve an excellent result while purchasing our new home. She has demonstrated exceptional negotiating skills and professionalism.

Sarah was nearly always available, she replied promptly when unavailable.

We had originally planned to try selling our property privately, as we hadn’t had any good experiences with agents in the past. Kale reached out to us and we had an initial phone conversation. We are in Australia, no longer living in New Zealand, and even from that first conversation I had a really good feeling about him. He was confident he could get the job done, without ever coming across as pushy. We met Kale and Rachel for a coffee when we were next in New Zealand, and that only reinforced our first impression. They were both incredibly genuine, down to earth, easy to talk to and truly wanted to deliver an outcome for us. From there, they absolutely delivered. The property was sold within four weeks of engaging Kale — and that included three weeks off-market. Throughout the whole process, Kale was incredibly easy to deal with, communicated exceptionally well and was thoroughly professional. More importantly, he took the time to understand what we actually wanted to achieve and then worked hard to make it happen. Selling a property from another country could easily have been stressful, but Kale and Rachel made the whole process remarkably straightforward. We always felt informed, supported and confident that he had things under control. That’s what you want in an agent. Having had some very disappointing experiences with real estate agents previously, Kale has genuinely set a new benchmark for us. We couldn’t be happier with the result or with the way he and Rachel handled the entire process. We have absolutely no hesitation recommending Kale to anyone looking to buy or sell property. Thanks mate — it’s been an absolute pleasure working with you.

BIG thanks to Hunter, Brent and entire Bastin Team. Gold stars for energy, perseverance, commitment, and communication throughout the entire process. Availability and prompt responses to our myriad of questions, answered with a sense of pleasant light humour was welcomed during the marketing campaign. Appreciated! R&B

Kelvin was very engaged and a pleasure to deal with. He was involved in the open home days and post contract communications. He made the process seamless. I also utilised the Moving Hub offered to get my services connected with hardly any effort.

Karolien took up the property at the negotiation stage. She was a clear communicator and kept in touch during the back in forths of negotiation to make sure I understood the timelines. Documentation was provided in a timely manner and I knew what was required from me. Karolien undertook her tasks in a friendly and professional manner. She was easy to do business with.

Meagan was always approachable and professional. There was much interest in my home and whenever another agent bought clients through for private viewings she too was always there. Her knowledge of the area was broad so she was able to provide to prospective buyers any answers to questions they may have had. I would recommend Megan as a lady of very high integrity with a can do attitude. Always with a smile too. Thank you Megan

His knowledge of the industry is extensive, his attention to detail and his ability to go that extra mile to get the sale is what makes Kelvin an excellent choice.

Nick and his team, including Maddy (PA extraordinaire) and Will (auctioneer with supernatural skills) were exceptional to deal with through the sale of my rental property. From the outset of the marketing campaign, through to the auction, and well past settlement date, the communication from Nick and his team was flawless. I was always made to feel as if I was his only client - nothing was too much trouble, he took my phone calls (or returned them) outside of business hours and weekends and never made me feel as if I was anything but his first priority. Whenever there was a change to marketing, Maddy had her finger on the pulse the entire time, and easily stepped into Nick's salesperson role when required. They were always reviewing marketing strategies and advertising to get the best possible exposure and it resulted in the desired outcome. On the day of auction, Will stepped up to the plate to squeeze every last drop out of the buyers and achieve the best possible price - I certainly felt like the whole team were working in my best interests as the vendor throughout. The house was tenanted, and Nick dealt with the tenants professionally and within the limits of the tenancy laws. Every aspect of this sale was exceptional, and I would not hesitate in engaging Team Nick when I come to sell further real estate.

Her outstanding market knowledge and honest approach gave me confidence in the whole process. I was kept informed and involved at all times with regular communication and prompt feedback on open homes. Megan’s guidance and expert advice on preparing the property for sale was invaluable and led to a quick sale that was seamless and stress free. Thank you Megan for your kindness, sincerity and professionalism.