Friendly and easy to understand. Communication was swift and clear.

The walk through video and photos were excellent

Nicholas is the most professional, honest and positive person we have encountered in this field. While our sale threw him a few curve balls, he navigated them with professional gusto. Nicholas is an excellent communicator, along with his Property HQ team who kept us totally informed and were always available for questions. This made our situation much more comfortable as we weren't living in the region. His knowledge of the Tauranga market is extensive and he has a great ability to read it. Our journey was exceptional with Nicholas and team, we would highly recommend him to any potential seller or purchaser.

Great communication throughout the whole process. Easy to contact and kept me in the loop throughout. Very professional and friendly. Would highly recommend both Andre and the Bastin group.

I chose Megan to market my home as I believed that she offered genuine care and support. She repaid this trust in spades. She had thoroughly studied the market and I learned to trust her knowledge. She communicated regularly and always promptly responded to text and email messages, even stepping back at times to give me time to think. Paper work was managed efficiently and she co-ordinated viewings with consideration of my lifestyle. Megan's work has been truly professional. Her sympathetic and positive support resulted in a sale. I can very highly recommend Megan. She is a huge asset to her team.

Buying our house was an exciting milestone, and we were fortunate to have Nicole, guiding us every step of the way. From the moment we met her, she made us feel welcome. She was friendly, approachable, and genuinely interested in getting to know us. One of the first questions she asked was where we were from in South Africa. We were pleasantly surprised that she could understand our South African accents so well, which immediately put us at ease. She took the time to explain the entire buying process and encouraged us to put in an offer for this home. Her guidance and confidence gave us the reassurance we needed to move forward. Throughout the entire journey, she was always available to answer our questions and never hesitated to take our calls. Whenever we felt unsure or needed clarification, she would call us and patiently explain the next steps, ensuring we understood everything before moving forward. During the process, I had to undergo a medical procedure, and when we spoke over the phone, she showed genuine empathy and concern for my wellbeing. It was a thoughtful gesture that meant a great deal to us and showed that she truly cared about us as people, not just as clients. She also took the time to explain the LIM report and the building inspection report in a way that was easy to understand. She made sure we knew exactly what we were getting ourselves into, giving us the confidence to make an informed decision about purchasing our home. Her professionalism, kindness, patience, and dedication made what could have been a stressful experience feel straightforward and enjoyable. We always felt supported, informed, and valued throughout the entire process. Thanks to her exceptional service, buying our home was a wonderful experience, and we couldn't be more grateful. We would highly recommend her to anyone looking for a knowledgeable, caring, and trustworthy real estate agent.

A huge thank you to Nick and Nicole for helping us sell our home. From the very beginning, they had such a positive, energetic, and can-do attitude. Nothing was ever too much trouble, and they made the whole process feel easy and stress free, I highly recommend them to anyone looking to sell their home. Additionally, they kept us informed and updated throughout the entire process with customer feedback and their enthusiasm was outstanding. Tracey J

Was professionally handled and helped in working between a number of parties to get it across the line

Approachable and efficient in all dealings. Advice and assistance all excellent. Would highly recommend.

We had a great experience working with Sally from Bayleys Real Estate. She was friendly, very helpful throughout the whole process, and always pleasant to deal with. Communication was easy, she answered questions promptly, and made everything feel straightforward. We really appreciated her professionalism and approachable manner and would happily recommend her to others.