Agencies in Mount Wellington, Auckland

From the outset to the end, Hayley and Roberta were outstanding. Their professionalism, clarity, understanding and guidance through our at times complex journey, made our first-time sale experience as good as selling a home could be. I assume most sellers find the first or every sale experience daunting at times, but these guys went out of their way to support two total novices in a remarkably supportive manner. Their energy was amazing. It never dipped. The stayed positive when we got a little disconcerted (tough market out there!) and pragmatic when needed, to not allow us to run rogue with moonbeams expectations. Communication was excellent. They immediately set up a chat group with us so we all went on the journey together. Everything captured one place. Total transparency between all parties. Incredibly useful. If we needed to chat, we were never left hanging. Their availability for face-to-face meetings or impromptu calls made us feel like we were their only client. We weren't of course. That's simply brilliant customer service. Having two agents rolling as a team was fantastic. This meant that no matter what curveballs were thrown (there were a few), we had one or both to guide us and allow us to make swift decisions. Lastly, but of note - Hayley and Roberta are damn good people. Both are compassionate, have amazing EQs, and are a lot of fun. Having lightness or a laugh through the crazy process of selling a home is important. These guys definitely know how to. Our hugest thanks to them.

My personal connection with Steph has spanned over 30 years, Steph considered my circumstance with great patience and understanding. In a very difficult market Steph worked out a great marketing campaign and always kept me informed. Steph went above and beyond to help me present the property for inspections. I trusted Steph implicitly because of her professionalism, communication, honesty and extremely hard work ethic. I can't recommend Steph highly enough. I couldn't have been in better hands.

Selina has an in depth knowledge of the market and will always make time to facilitate viewings and provide up to date information. She is a clear communicator and responds to queries promptly. She is a true professional and highly recommended.

Uros was excellent at keeping me informed on everything from the Open Home's to the day of the Auction. His first words to me during our first call was condolences for my Mother's passing (Even though that was two years ago) which showed my that he has great Empathy. He also is just a caring person in general.

Bob was absolutely fantastic throughout the entire process. He was professional, knowledgeable, and always kept us informed every step of the way. His communication was excellent, and he was always patient, responsive, and willing to go the extra mile to help us. Selling a home can be stressful, but Bob made the whole experience smooth and reassuring. We always felt that he genuinely cared about achieving the best outcome for us, and thanks to his hard work and dedication, we were very happy with the result. We couldn't have asked for a better agent and would highly recommend Bob to anyone looking to buy or sell a home. Thank you so much for all your time, effort, and support!

People say buying a house is stressful, but not when you have Jasjeet by your side. He manages to combine professionalism and know-how with effortless care. He asked me what I was looking for and really listened, and only sent me listings that met all criteria. Never once in the four months we worked together did he show impatience or frustration, he kept saying the right property will come along. And it did. And when it did, he helped with all negotiations, explained things clearly, and helped me research the area so I knew what I was getting myself into. Not only that, through his many connections he also made finding a building inspector and making changes to the property super easy. Jasjeet is a real gem, and if I ever get to buy or sell a property again, I would only work with him again.