Agencies in Mount Wellington, Auckland

We had to relocate back to Christchurch while the property was still on the market. During this time Rachel and Jiha managed the property professionally ensuring it was well maintained in the best of condition for presentation to prospective buyers.

Communication was always open and clear providing all the information we needed to make well informed decisions. Always keeping us up to date and knowledgeable about the market. Very professional, friendly and easy to get along with.

We recently sold our home with Wendy Saad and couldn't be happier with the experience. From our very first meeting, Wendy was incredibly easy to talk to and, most importantly, she genuinely listened. She took the time to understand what was important to us, our concerns, and the outcome we hoped to achieve. Before choosing Wendy, we met with several agents in the Ellerslie area. While many were quick to tell us what they thought we should do, we often felt that our own views and priorities weren't really being heard. Wendy stood out because she took a completely different approach. She listened first, provided honest and thoughtful advice, and worked with us to develop a strategy that suited our goals rather than pushing a one-size-fits-all solution. Her knowledge of the market and years of experience were evident throughout the entire process. Every recommendation she made was well considered, and her strategy delivered exactly what she said it would. She secured a great outcome for us in a challenging market, and having someone with her level of expertise gave us complete confidence from start to finish. One of Wendy's greatest strengths was her communication. She kept us informed at every stage, so we always knew what was happening and what to expect next. That gave us real peace of mind throughout the process. What impressed us most was her commitment after the sale. Many agents seem to step back once an agreement is reached, but Wendy remained fully involved right through to settlement. She continued to communicate regularly, followed up on every detail, and made sure everything stayed on track. That level of service and dedication is rare. We're so glad we chose Wendy over the other agents we met. She is professional, knowledgeable, approachable, and genuinely cares about her clients. If you're looking for an agent in Ellerslie, we highly recommend Wendy. Her ability to listen, combined with her experience and proven strategies, truly sets her apart.

We recently bought our house through Karen, and she was a breath of fresh air to deal with. She was friendly and approachable with us, but also worked constructively and respectfully with our buyer’s agent - something you don’t always see. Karen is incredibly genuine, helpful and professional. Even after settlement, she went out of her way to assist us with minor issues and ensured everything was resolved quickly and smoothly. As the vendor's agent, her primary responsibility is always to secure the best outcome for them. Yet Karen still manages to do this while coming across as authentic and accommodating towards the buyer.

Gavin and his team went the extra mile leading up to, and during, our campaign. He was always at the end of the phone if we had a question, regardless of the day or time. The strength of his team ensured we had access to the right professionals—from marketing and photography to compliance consultants and stagers. Having this network on hand made a massive difference for us during the sale process. Right up until the hammer dropped, Gavin was working to ensure every purchaser had an opportunity to put their best foot forward. He certainly works hard and earns his commission, but that drive doesn't take away from the personable, team-focussed approach we enjoyed. Thanks Gavin, and Team Roberts!