Agencies in Fernside, Canterbury

Quick communication, no mucking around, professional and knows what he’s talking about. We had a great experience:)

In our recent real estate experience we have met a lot of real estate agents and Gemma tops the lot. The sale of our home became a bit of a 'roller coaster ride' and Gemma's support, empathy and realistic approach was what we needed. Gemma is a knowledgeable, hard working professional with a calm, intelligent, supportive attitude. We are very happy with the outcome and would definitely recommend her to any seller/buyer.

From the start Gemma was consistently approachable, friendly and sincere. Her positive and empathetic attitude was reassuring and we enjoyed a personal rapport. She gave good and helpful advice but allowed us to form our own decisions. Our discussions were never rushed. She is an outstanding communicator and always answered every query promptly. Nothing was ever too much trouble! Gemma efficiently negotiated a very good price and long possession date for us. We are very happy with the outcome in what could have been a stressful experience. We would highly recommend Gemma.

We met Naushad by chance while viewing a property, and was extremely helpful, especially as first home buyers. He was calm and collected and made sure we took our time and make sure we chose the right home. After losing two properties that we were interested in, he kept us relaxed and found a lot of properties that ticked our boxes, eventually finding the one we would buy and guided us through the process. We cannot recommend him enough!

response was great ,understanding great.thankyou

Liz is very responsive to any communications and is always willing to help find solutions if required. We have 100% trust in her during the process and know we are in the best hands.

Overall, we had a good experience selling our home. Our property was on the market for around five weeks, and throughout the campaign we appreciated the clear and consistent communication from our agent. We were kept well informed after every open home, with honest feedback about prospective buyers and some realistic discussions around price expectations, which helped us understand the market and make informed decisions. From the beginning, we weren't completely convinced that auction was the right sales method for our property. While we understood the reasoning behind the recommendation, our home didn't sell at auction, as we had anticipated, and the additional auction costs were disappointing. In hindsight, we feel those costs could have been avoided. Following the auction, our agent remained committed to achieving a sale and ultimately secured a cash buyer. Although the final sale price was lower than we had hoped, we recognise that it reflected the current market conditions rather than a lack of effort on the agent's part. Our only other reservation was the commission. At around $36,000, it is a considerable fee, and while we understood and agreed to the commission structure when we signed the contract, we couldn't help but feel it was high relative to the work involved. Overall, our agent was professional, approachable, and communicated well throughout the process. While there are aspects of the experience we would have preferred to be different, we appreciate the work that went into achieving a sale in a challenging market and would recommend them to anyone looking for an experienced real estate agent.

My real estate journey with Emma has been a joy. At all times, at every turn, Emma has been a delight to work with, because of her genuine care, meticulous attention to detail, tireless energy, commanding market knowledge and basic humanity. And it all times, she has exhibited her professionalism with disarming humour and warmth. An absolute pleasure to have worked with Emma and would never hesitate to engage her again for any real estate needs.

Andrew and Kate were great to work with for our property sale. At all times there was excellent communication, advice and support. We highly recommend them to anyone looking to buy or sell property.