I found Mark very supportive of me during the whole process of selling my home. Especially after no bidders at the Auction, the discussion with Simon and Mark was both professional and encouraging. After that Mark went "all out" to advertise the open homes again, every way possible. Therefore many more people became interested in viewing. Eventually even having a back-up buyer - who bought my home - when the first offer was cancelled! Thank you Mark and Harcourts!