Overview of Glenfield, Auckland

Responsive to emails. Good vibe at viewing.

They responded quickly, were easy to communicate with, and were always accessible when needed.

Maria is Excellent! Kind, respectful, values fairness. Prompt on repairs. Top of the service! Thank you Maria❤️

We once again used Louise to help let our property whilst my partner & I were overseas. Once again Louise was amazing at giving us daily updates on viewings, tenants applications and more, which was super reassuring whilst overseas. She was also very professional in negotiating to ensure everyone was happy & satisfied. 10/10 recommend her to anyone looking at one off letting or general management services!

Kathryn and the team were excellent to deal with throughout our tenancy search. Communication was clear, prompt, and helpful at every step, and they made what can often be a stressful process feel smooth and well organised. We especially appreciated the guidance around the application, the transparency on timelines, and the willingness to answer our questions quickly. It really helped us feel confident and supported while securing our new home. Thank you again for the professional and friendly service — it made a real difference for our family. Geoffrey

Love Kathryn she made sure that our every transition from one house to another was seamless and with utmost care especially my in our case we have a disabled person in the family. Been in Barfoot for almost 16years while in NZ and I could have been more grateful for her. Her sincerity and professionalism were highly appreciated and she always go beyond what was expected and always thinking of what’s best for our needs. Thank you Kathryn more than an agent we found a friend whose service was warm and very considerate tailored to all of our needs. All the best😊

When I 1st saw the house I already felt comfortable. What stood out was Amanda who was very friendly and have made the application seamless and fast. If there’s a superhero agent, she’d be The Flash. She also remembers my name when I took the keys. There’s another angel in the team, Kate. Lovely maybe overused but she is super lovely when she came for a house inspection. Thank you so so much Amanda and Kate for being my angels! Securing a new home has never been better.

We’ve just moved into 68 Tamahere Drive, and our experience with Barfoot & Thompson Browns Bay Rentals—especially with Vivienne—has been outstanding. From the very beginning, Vivienne guided us through the entire process with clear communication, reliable follow-ups, and a warm, professional approach that made everything stress-free. Her market knowledge and confidence in handling the paperwork gave us reassurance as new tenants, and she was always quick to respond whenever we had questions about the property or the tenancy requirements. Even small concerns were handled promptly and respectfully. The move-in experience felt organised and smooth, thanks to her attention to detail and genuine care. It’s not often you feel this supported when renting, and we truly appreciate the professionalism shown throughout. Overall, we’re very happy with how everything has been managed and would highly recommend Vivienne and the Barfoot & Thompson Browns Bay Rentals team for their excellent communication, professionalism, and tenant support.

Rachel Pole and her back-up person Amy are professional, knowledgeable, expeditious and efficient at what they do for us in property management. They have been consistently excellent for many years. Thank you for your customer centric focus and dedication! regards, Philip and Shona

My agent, Joseph, is fantastic. He is professional and diligent in every aspect of my rental management. He listens carefully to my concerns and he is also a champion for my tenants, so they love to stay there. He is protective of the condition and treatment of my rental so I have confidence in the long-term endurance of my property. I appreciate all his advice and trust him to help me maximize the benefits of owning a rental property. Between tenants the marketing and screening of applicants was efficient and effective resulting in very fast turnover. Any possible stress for me is alleviated because he takes the lead in every situation. He anticipates problems and has options already prepared when he broaches them with me. He works with me to resolve things in the quickest and cost effective way. He is a very pleasant and engaging man, and one of the faces of a very streamlined and professional organization. The Barfoot & Thompson procedures are a well established and well oiled machine that work for tenants and landlords alike, making renting a property and living in a Barfoot rental a pleasure.