Agencies in Glenfield, Auckland

Kathryn was quick to reach out after I submitted my application, after some clarifying questions and organising my referees. The next time I spoke with Kathryn she had remembered many details regarding my situation and taken the extra steps to help accommodate my tight deadline on moving. She made the rental process very easy and communicated well throughout the process. When I needed to ask some questions whilst Kathryn was on leave, Amber was great assistance, I also appreciated that Amber organised a new ONT power cable they helped shorten the delay on many getting access to the internet. Next time I move I'd definitely be checking Barfoot & Thompson Listings

We have had a great experience with Kathryn as our property manager. She is professional, responsive, and genuinely cares about both landlords and tenants. Communication has always been clear, and she handles everything efficiently, making the whole rental process smooth and stress-free. Kathryn is knowledgeable, reliable, and always willing to go the extra mile to help. We really appreciate her attention to detail and proactive approach. It's reassuring to know our property is in such capable hands. Highly recommend Kathryn to anyone looking for an outstanding property manager!

Responsive to emails. Good vibe at viewing.

They responded quickly, were easy to communicate with, and were always accessible when needed.

Maria is Excellent! Kind, respectful, values fairness. Prompt on repairs. Top of the service! Thank you Maria❤️

Rachel Pole and her back-up person Amy are professional, knowledgeable, expeditious and efficient at what they do for us in property management. They have been consistently excellent for many years. Thank you for your customer centric focus and dedication! regards, Philip and Shona

I’ve had a really positive experience dealing with Amanda, who manages my rental property through Barfoot & Thompson. Her communication is always clear, prompt and efficient. She understands that I am not always in town to answer her calls, however she keeps me informed without making me feel like I need to constantly follow things up myself. Amanda is highly professional and reliable, and any issues that arise are handled quickly and efficiently. She has also done a great job finding reliable tenants and managing the property in a way that gives me confidence it is being well looked after. As a property owner, having someone you can trust to stay on top of things makes a huge difference, and Amanda has made the whole process genuinely stress-free. I really value her professionalism, communication and the way she represents me as a landlord. I would happily recommend her to other property owners looking for a dependable property manager.

When I 1st saw the house I already felt comfortable. What stood out was Amanda who was very friendly and have made the application seamless and fast. If there’s a superhero agent, she’d be The Flash. She also remembers my name when I took the keys. There’s another angel in the team, Kate. Lovely maybe overused but she is super lovely when she came for a house inspection. Thank you so so much Amanda and Kate for being my angels! Securing a new home has never been better.

We’ve just moved into 68 Tamahere Drive, and our experience with Barfoot & Thompson Browns Bay Rentals—especially with Vivienne—has been outstanding. From the very beginning, Vivienne guided us through the entire process with clear communication, reliable follow-ups, and a warm, professional approach that made everything stress-free. Her market knowledge and confidence in handling the paperwork gave us reassurance as new tenants, and she was always quick to respond whenever we had questions about the property or the tenancy requirements. Even small concerns were handled promptly and respectfully. The move-in experience felt organised and smooth, thanks to her attention to detail and genuine care. It’s not often you feel this supported when renting, and we truly appreciate the professionalism shown throughout. Overall, we’re very happy with how everything has been managed and would highly recommend Vivienne and the Barfoot & Thompson Browns Bay Rentals team for their excellent communication, professionalism, and tenant support.

Initial experience good until listing. Communication dropped off considerably. New Manager - Callum, fantastic. Humble, hard working, great communicator and facilitator.

Excellent management of my rental.

Thanks to the work of Ling and the team in looking after my rental property. It has been a challenging period with building works, healthy homes assessments and changing tenants but these have all been taken care of seamlessly. Thanks!