Richard's profile

Richard's reviews

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Richard has 247 reviewsacross 42 different locations, showing 12.
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Richard's qualities as told by our client reviews: dedicated, honest, strategic, friendly, local expert, supportive, clear communication.
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Buyer review
A Smooth and Enjoyable Home Buying Experience
over 1 year ago
A Smooth and Enjoyable Home Buying Experience

We recently purchased our home, and couldn't be happier with the experience. From the start, Jono was incredibly friendly and welcoming, making us feel comfortable throughout the entire process. He patiently answered all our questions and offered helpful advice, which made the decision-making process much easier. The communication was clear and timely, and he ensured everything went smoothly from the initial viewing to the final paperwork. We truly appreciated his dedication and the personalised service he provided. Highly recommend their services to anyone looking to buy a house.

Seller review
Very good to deal with
over 1 year ago
Very good to deal with

Very Good to deal with throughout the process and after as well Would recommend the team

Seller review
Highly recommended, excellent service
over 1 year ago
Highly recommended, excellent service

We worked with Richard, Hugo and the team from viewing and purchasing our new house to selling our old. They're very professional, always in communication with everything that was going on and always went the extra mile. Our house was sold in a week for full asking price, we couldn't have asked for better service. Thanks heaps Team.

Seller review
Friendly and thorough
over 1 year ago
Friendly and thorough

Richard and the team were brilliant. They did a lot to make the process as easy as possible. I always felt well informed and in control of the process.

Seller review
The most professional, personable, and knowledgeable agents.
over 1 year ago
The most professional, personable, and knowledgeable agents.

Both WeiSen and Hugo were incredibly knowledgeable and professional. They were just as excited about our home as we were which was very comforting in knowing they wanted the best for us. They were realistic, but also listened to what we wished for. They came to us with a multi offer after 7 days on the market. We accepted, and recieved over asking price. We couldn’t have asked for a smoother experience. And have, and will continue to recommend them to everyone we know looking to sell. We can’t wait to see with them again!

Buyer review
Friendly , professional and honest
over 1 year ago
Friendly , professional and honest

Hugo was able to connect us with a property yet on the market and sell away at a number that buyer and vendor were both happy with. We were able to negotiate with the vendor quickly through a smooth communication link, led by Hugo. The handover and settlement process was simple and well explained for us as first home owners. Signing the agreements was made easy and times suited all. Hugo was available to answer questions 24/7 and was always prompt in his responses. Overall, a very enjoyable experience and Hugo’s professionalism and care was much oh appreciate. 10/10 very happy.

Seller review
Third house sold for me in 2 years.
over 1 year ago
Third house sold for me in 2 years.

These guys are great .They listen and get on with it . I've had three good results in two years . They know the market well and I believe have achieved the best result at the time I was selling my properties. Each time I used Furnature Staging and we reckon this is a great way to show the potential buyers how the place could look.

Buyer review
very good to deal with
over 1 year ago
very good to deal with

Well presented marketing Good communication

Seller review
Jono was fantastic
over 1 year ago
Jono was fantastic

We must admit it was a challenging property to sell, however Jono accepted the challenge and had it sold quickly and efficiently. Great to deal with, and provided sound advise

Buyer review
Best Agents I've Dealt With
over 1 year ago
Best Agents I've Dealt With

Both Richard and Jono were awesome in the buying process. My wife and I were quite nervous wether we would get the property or not but they took that all away and guided is through to a successful purchase. They have been that great that we've gone with them to now sell our own house! They are both very personable and we got along with them from the word go. You can tell they are 100% genuine and in it for you. Will have them in mind for anything property related in future.

Buyer review
First Home Purchased Made Easy
over 1 year ago
First Home Purchased Made Easy

Dealt with Hugo Hartles who was the listing agent for the property. Right from the get go Hugo helped where he could with provide info about the property and how to navigate buying our first home. We felt that Hugo really did have an interest in getting us what we wanted and pulling out all the stops to make something work. He was always there to call if we had any questions and if he didn’t know the answer on the spot, he would find out and come back to us promptly. Couldn’t recommend Hugo more!

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