Richard's profile

Richard's reviews

  5  
Richard has 264 reviewsacross 42 different locations, showing 12.
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Richard's qualities as told by our client reviews: well-prepared, strategic, honest, friendly, local expert, supportive, clear communication.
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Buyer review
very good to deal with
almost 2 years ago
very good to deal with

Well presented marketing Good communication

Seller review
Jono was fantastic
almost 2 years ago
Jono was fantastic

We must admit it was a challenging property to sell, however Jono accepted the challenge and had it sold quickly and efficiently. Great to deal with, and provided sound advise

Buyer review
Best Agents I've Dealt With
almost 2 years ago
Best Agents I've Dealt With

Both Richard and Jono were awesome in the buying process. My wife and I were quite nervous wether we would get the property or not but they took that all away and guided is through to a successful purchase. They have been that great that we've gone with them to now sell our own house! They are both very personable and we got along with them from the word go. You can tell they are 100% genuine and in it for you. Will have them in mind for anything property related in future.

Buyer review
First Home Purchased Made Easy
almost 2 years ago
First Home Purchased Made Easy

Dealt with Hugo Hartles who was the listing agent for the property. Right from the get go Hugo helped where he could with provide info about the property and how to navigate buying our first home. We felt that Hugo really did have an interest in getting us what we wanted and pulling out all the stops to make something work. He was always there to call if we had any questions and if he didn’t know the answer on the spot, he would find out and come back to us promptly. Couldn’t recommend Hugo more!

Seller review
An amazing experience
almost 2 years ago
An amazing experience

I had an amazing experience with Hugo he made sure we understood what was happening each step of the way and went above and beyond what was required of him. He also managed to sell our house in two weeks!. I would highly recommend Lugtons.

Seller review
Great agent to work with!
almost 2 years ago
Great agent to work with!

Richard and his team made selling our property a breeze! We really appreciate the work that goes on behind the scenes!

Seller review
We found the teams marketing knowlege & communication outstanding. They are extremely professional
almost 2 years ago
We found the teams marketing knowlege & communication outstanding. They are extremely professional

Right from the start we found Richard and the team fantastic and professional to work with. Was great to get the support on how to present our house for the photos, video and open homes. Having that advise was a wonderful help. The reports we were sent each week after open homes or viewings were outstanding and was nice that you had continous support from Richard and the team. Putting our house on the market with Richard was the best thing we could have done. He was always there to give you advise and support without feeling pressured. Everyone knows selling your house can be a stressful time but Richard made it so seamless and took away the stress for us. He is a fantastic agent and I would certainly recommend Richard and the team to anyone that is either selling or buying a house to get in contact with him. If we were to buy a house again I certainly would be approaching Richard again. Thank you Richard for all your help in selling our home. You and the team are amazing.

Seller review
Great Agent
almost 2 years ago
Great Agent

Richard and the team sold our houses at Beerescourt road and through their connections they did a great job in finding the right purchaser for each property

Seller review
Great Agent
almost 2 years ago
Great Agent

Highly recommended, Sold multiple houses for us and does a great job

Seller review
Exceptional service
almost 2 years ago
Exceptional service

We first met Richard while purchasing our rental property and were immediately impressed by his honesty and prompt communication. He kept us well-informed throughout the process, making us feel like we were his only clients. A couple of years later, when we decided to sell our home, Richard once again exceeded our expectations. From the initial phone call, his professionalism and the efficiency of his team led to an exceptional outcome in a very short time frame. Richard is a clear and transparent communicator who follows through on his promises in a timely manner. Compared to other agents we've worked with, Richard truly stands out. His genuine interest in our needs and commitment to achieving the best possible outcome for us were remarkable. We can't thank Richard and his team enough for their outstanding service.

Buyer review
Great communicator / helper
almost 2 years ago
Great communicator / helper

Kelsey Hartles was great from the moment we met her at the open home all the way through making an offer and going unconditional. She was very quick with communication and guided us through the whole process so it didn't feel difficult to do anything even though we hadn't gone through the process before. Highly recommend Kelsey as an agent!

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