Richard's profile

Richard's reviews

  5  
Richard has 253 reviewsacross 42 different locations, showing 12.
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Richard's qualities as told by our client reviews: responsive, strategic, honest, friendly, local expert, supportive, clear communication.
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Seller review
Solid Performance
about 2 years ago
Solid Performance

We thought carefully about who to connect with regarding the sale of our parents’ home. Richard Hartles and the team from Lugtons really stood out for us, so we made the call and shortly after, we sat down and had a nice easy conversation about the journey that was before us. Richard has been a pleasure to deal with all the way through the process, and we love that he is honest, professional and easy-going. He works with excellent timely communication, with transparency and integrity, and no questions were too dumb or too hard. His expertise, professional competence and knowledge of the market meant that we had an offer on the table in the first week after listing, which delivered an outstanding result for our family. We would also like to thank the team members who work alongside Richard to ensure that vital aspects like marketing and coordinating with third parties were well-executed. The experience has been so good that we will also connect with Richard and his team for our future sale and purchase. Thanks again Richard, and well done. 😀

Seller review
Could not have asked for a better team to sell our home
about 2 years ago
Could not have asked for a better team to sell our home

Dealing with WeiSen and his team was a pleasure. The professionalism was top class but the genuine care and interest in our family was something we were not expecting and it made a difficult process much easier to walk through. Can't recommend these folks highly enough!

Seller review
Very proffessional
over 2 years ago
Very proffessional

An excellent knowledge of the market and marketing extremely well done

Seller review
Best team out!!
over 2 years ago
Best team out!!

Richard and Hugo were friendly, efficient, and really went above and beyond for our family.  They managed to generate multiple offers on our property right from the first open home, which is impressive in this market at the moment. It's great that they have such a strong team and understood exactly what needed to be done. Their hard work paid off, and the marketing video they skillfully created was amazing and we can keep for our memories of our first home.  Communication is key, and it's wonderful that they kept us informed throughout the process. And on top of selling our house, they also helped us find and secure our new place to call home. They truly did an outstanding job! We cannot thank Richard and Hugo enough!! Thanks again team! Cheyenne and Meshach 🎉

Seller review
Hugo and the team
over 2 years ago
Hugo and the team

Hugo & the team went above and beyond to make the process of selling and buying a home as easy as it possibly could. Communication was outstanding and he was always there to support us. We highly recommend Hugo for your real estate needs. THANK YOU SO MUCH

Seller review
Awesome real estate team
over 2 years ago
Awesome real estate team

Hugo & the team went above and beyond to make the process of selling and buying a home as easy as it possibly could. Communication was outstanding and he was always there to support us. We highly recommend Hugo for your real estate needs. THANK YOU SO MUCH

Seller review
Great Agent
over 2 years ago
Great Agent

Richard and the team sold our home. They have great knowledge of the market and were professional to deal with. Having Lisa walk through the home and give us tips on how to present the home prior to listing was a valuable experience.

Seller review
Richard was so easy and great to deal with
over 2 years ago
Richard was so easy and great to deal with

Richard was great at working around our busy schedules and made the sale process and communication as easy as possible. We felt well looked after and he worked hard to get so many potential buyers through our home. We would definitely recommend him and his team.

Seller review
Sold after first open home in buyers market !! Never felt pressured or stressed.
over 2 years ago
Sold after first open home in buyers market !! Never felt pressured or stressed.

I am thrilled to share my exceptional experience working with Richard and the team at Wei Sen & Co. during the sale of my property. From the moment we engaged in their services, Richard demonstrated unparalleled professionalism and care, treating my property as if it were a cherished family member. He acted as if he was my best friend/ brother. I was overseas and my family were in New Zealand. When the family moved overseas, he managed the whole process of landscaping, painting, electricals and any minor issues with this awesome team. He did weekly visits to the property when we had vacated the property to make sure tradies were doing a perfect job. I was amazed that even during the Christmas holidays he had people who could make things work and he came to the site when he had spare time during the holidays. Communication during entire process through his team was excellent. We could see that Richard had in-depth knowledge of the market when we had our first formal meeting. He provided valuable insights and guidance, ensuring that my property was presented in the best possible light to attract potential buyers. Moreover, the dedication Richard and Wei Sen & Co. showed in presenting my house was truly commendable. They went above and beyond to showcase its unique features and highlights, resulting in a successful sale. We were presented with 2 good offers just after the first open home and we signed an offer after further negotiations on same day. Their expertise, genuine care, and professionalism exceeded my expectations. If you're looking for a sales agent who will treat your property with the same level of care and attention as a family member, look no further. Thank you, Richard and the team, for your outstanding service and commitment to excellence.

Seller review
Smooth and great result
over 2 years ago
Smooth and great result

We found dealing with WeiSen and Richard very professional and effortless. These guys know their job and market very well .This is the second home in two years sold thru Wei Sen and we wouldn't go anywhere else .

Seller review
Outstanding work!
over 2 years ago
Outstanding work!

I cannot thank Rich enough for the outstanding job he did in helping me sell my home. From the initial consultation to the closing of the sale, his expertise and dedication was truly remarkable. He demonstrated a deep understanding of the real estate market and provided valuable insights and guidance throughout the selling process. His attention to detail, proactive communication, and strategic approach played a key role in attracting potential buyers and ultimately securing a great deal for my property. Rich went above and beyond to ensure that every aspect of the sale was handled with care and professionalism. Nothing was too much for Rich, he always went out of his way to minimise stresses and ensure everything ran as smoothly as possible. He isn't just in it for the money, he genuinely cares about your wellbeing and regularly checks in to make sure that you're doing okay. His commitment to ensuring my satisfaction and achieving the best possible outcome truly sets him apart. I would highly recommend Rich to anyone looking to sell their home. His passion for real estate, integrity, and exceptional service makes him a top choice for anyone in need of a reliable and trustworthy agent. Thank you, for your exceptional work and for making the selling experience a positive and successful one.

Seller review
The team at Wei Sen was a cut above the rest
over 2 years ago
The team at Wei Sen was a cut above the rest

Our experience with Hugo and the team was amazing from the word go. He made a great impression from our first interaction. He was highly knowledgeable, an amazing communicator and was consistently respectful and patient with us as first home sellers. Hugo and Lisa pushed us hard to maximise on the presentation of the property. There was a lot of work to be done in getting the house ready for sale and Hugo really went the extra mile (and even picking up a paintbrush and broom along the way!!). The team worked seamlessly and everything was done in a timely and efficient manner. Everyone was amazing at what they did. Overall we had a great experience with the team at Wei Sen and would highly recommend them.

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