
We thought carefully about who to connect with regarding the sale of our parents’ home. Richard Hartles and the team from Lugtons really stood out for us, so we made the call and shortly after, we sat down and had a nice easy conversation about the journey that was before us. Richard has been a pleasure to deal with all the way through the process, and we love that he is honest, professional and easy-going. He works with excellent timely communication, with transparency and integrity, and no questions were too dumb or too hard. His expertise, professional competence and knowledge of the market meant that we had an offer on the table in the first week after listing, which delivered an outstanding result for our family. We would also like to thank the team members who work alongside Richard to ensure that vital aspects like marketing and coordinating with third parties were well-executed. The experience has been so good that we will also connect with Richard and his team for our future sale and purchase. Thanks again Richard, and well done. 😀


