Richard and Jono's communication during the process of selling our home has been invaluable. All our questions and concerns were always answered happily and we were always kept up to date with what was happening. They were great at understanding our expectations and what we needed. There was no pressure from them during the process and they always had our back during the process and kept it "real". The whole team was extremely professional and we were very impressed with everything. We appreciate all their time and helping us move to our new home. Would highly recommend. Thank you!

I recently had the pleasure of working with Hugo from Wei Sen & Co as my real estate agent, and I can’t recommend him highly enough. From the very beginning, his communication was exceptional—always prompt, clear, and tailored to my needs. Hugo's deep industry knowledge was evident throughout the process; he provided invaluable insights and answered all my questions with expertise and patience. What really stood out was Hugo’s great sense of humour. He made what can often be a stressful process feel enjoyable and even fun. His positive attitude and humour kept things light-hearted, which was much appreciated. Moreover, Hugo has an outstanding team behind him. The professionalism and efficiency of his team complemented his own skills perfectly, making the entire experience smooth and seamless. If you’re looking for a real estate agent who combines top-notch industry knowledge with excellent communication, a great sense of humour, and a strong support team, Hugo is your go-to. I couldn’t be happier with the service I received!

Thank-you so much Richard for your commitment in selling our home. Your calm, friendly and thoughtful manner was really appreciated. The journey was an interesting one and having you working alongside us was a real asset and led to a great result. Your personal interest in our future showed that your role is not just about selling houses, it is about the people, the success and the friendships along the way. Wishing you every success for the future.

Working with Wei Sen was an outstanding experience. From our initial meeting, it was clear that his professionalism and meticulous attention to detail set him apart. He took the time to understand our needs and crafted a personalised approach that made us feel confident and well-supported throughout the entire process. His communication skills were exceptional, ensuring that we were always informed and comfortable with each step. Wei Sen’s genuine care for his clients shone through in every interaction, making us feel valued and understood. What really impressed us was the seamless experience we had from start to finish. Wei Sen and his team were incredibly accommodating, respecting our schedule and commitments, which made the process stress-free. The expertise and dedication they brought to the table were unmatched, and it was evident in the smooth execution of the entire campaign. Friends and family had spoken highly of Wei Sen, and after experiencing his service first hand, we can confidently say that he exceeded all our expectations. We couldn’t have asked for a better real estate experience.

We have just gone unconditional yesterday with our first home currently as a rental. Richard and the team have been absolutely amazing during the whole process of selling our first home. It has been a very stressful year and certainly a hard market to be selling property in general. Regardless of the times, the team made it an effortless process and were very reassuring along the way and positive. They got our home sold in 3 weeks, and everyone worked so hard to make it happen!! I couldn’t highly recommend Richard and the team enough for the whole journey, and we will definitely be going back to him for future sales and or purchasing and recommendations. Thank you team much love

I found Richard friendly and approachable, he listened and understood my goals and expectations with selling my house. He was prepared to keep things real and explain what I needed to do to present my house in the best possible way for buyers. With some challenges faced Richard was always there to listen, help and offer advice and in the end, we got a great result. I enjoyed working with Richard and his team and would definitely recommend them to others. It made the process less scary having great advice and support.

We thought carefully about who to connect with regarding the sale of our parents’ home. Richard Hartles and the team from Lugtons really stood out for us, so we made the call and shortly after, we sat down and had a nice easy conversation about the journey that was before us. Richard has been a pleasure to deal with all the way through the process, and we love that he is honest, professional and easy-going. He works with excellent timely communication, with transparency and integrity, and no questions were too dumb or too hard. His expertise, professional competence and knowledge of the market meant that we had an offer on the table in the first week after listing, which delivered an outstanding result for our family. We would also like to thank the team members who work alongside Richard to ensure that vital aspects like marketing and coordinating with third parties were well-executed. The experience has been so good that we will also connect with Richard and his team for our future sale and purchase. Thanks again Richard, and well done. 😀

Dealing with WeiSen and his team was a pleasure. The professionalism was top class but the genuine care and interest in our family was something we were not expecting and it made a difficult process much easier to walk through. Can't recommend these folks highly enough!

An excellent knowledge of the market and marketing extremely well done

Richard and Hugo were friendly, efficient, and really went above and beyond for our family.  They managed to generate multiple offers on our property right from the first open home, which is impressive in this market at the moment. It's great that they have such a strong team and understood exactly what needed to be done. Their hard work paid off, and the marketing video they skillfully created was amazing and we can keep for our memories of our first home.  Communication is key, and it's wonderful that they kept us informed throughout the process. And on top of selling our house, they also helped us find and secure our new place to call home. They truly did an outstanding job! We cannot thank Richard and Hugo enough!! Thanks again team! Cheyenne and Meshach 🎉

Hugo & the team went above and beyond to make the process of selling and buying a home as easy as it possibly could. Communication was outstanding and he was always there to support us. We highly recommend Hugo for your real estate needs. THANK YOU SO MUCH

Hugo & the team went above and beyond to make the process of selling and buying a home as easy as it possibly could. Communication was outstanding and he was always there to support us. We highly recommend Hugo for your real estate needs. THANK YOU SO MUCH