Working with Wei Sen was an outstanding experience. From our initial meeting, it was clear that his professionalism and meticulous attention to detail set him apart. He took the time to understand our needs and crafted a personalised approach that made us feel confident and well-supported throughout the entire process. His communication skills were exceptional, ensuring that we were always informed and comfortable with each step. Wei Sen’s genuine care for his clients shone through in every interaction, making us feel valued and understood. What really impressed us was the seamless experience we had from start to finish. Wei Sen and his team were incredibly accommodating, respecting our schedule and commitments, which made the process stress-free. The expertise and dedication they brought to the table were unmatched, and it was evident in the smooth execution of the entire campaign. Friends and family had spoken highly of Wei Sen, and after experiencing his service first hand, we can confidently say that he exceeded all our expectations. We couldn’t have asked for a better real estate experience.

We have just gone unconditional yesterday with our first home currently as a rental. Richard and the team have been absolutely amazing during the whole process of selling our first home. It has been a very stressful year and certainly a hard market to be selling property in general. Regardless of the times, the team made it an effortless process and were very reassuring along the way and positive. They got our home sold in 3 weeks, and everyone worked so hard to make it happen!! I couldn’t highly recommend Richard and the team enough for the whole journey, and we will definitely be going back to him for future sales and or purchasing and recommendations. Thank you team much love

I found Richard friendly and approachable, he listened and understood my goals and expectations with selling my house. He was prepared to keep things real and explain what I needed to do to present my house in the best possible way for buyers. With some challenges faced Richard was always there to listen, help and offer advice and in the end, we got a great result. I enjoyed working with Richard and his team and would definitely recommend them to others. It made the process less scary having great advice and support.

We thought carefully about who to connect with regarding the sale of our parents’ home. Richard Hartles and the team from Lugtons really stood out for us, so we made the call and shortly after, we sat down and had a nice easy conversation about the journey that was before us. Richard has been a pleasure to deal with all the way through the process, and we love that he is honest, professional and easy-going. He works with excellent timely communication, with transparency and integrity, and no questions were too dumb or too hard. His expertise, professional competence and knowledge of the market meant that we had an offer on the table in the first week after listing, which delivered an outstanding result for our family. We would also like to thank the team members who work alongside Richard to ensure that vital aspects like marketing and coordinating with third parties were well-executed. The experience has been so good that we will also connect with Richard and his team for our future sale and purchase. Thanks again Richard, and well done. 😀

Dealing with WeiSen and his team was a pleasure. The professionalism was top class but the genuine care and interest in our family was something we were not expecting and it made a difficult process much easier to walk through. Can't recommend these folks highly enough!

An excellent knowledge of the market and marketing extremely well done

Richard and Hugo were friendly, efficient, and really went above and beyond for our family.  They managed to generate multiple offers on our property right from the first open home, which is impressive in this market at the moment. It's great that they have such a strong team and understood exactly what needed to be done. Their hard work paid off, and the marketing video they skillfully created was amazing and we can keep for our memories of our first home.  Communication is key, and it's wonderful that they kept us informed throughout the process. And on top of selling our house, they also helped us find and secure our new place to call home. They truly did an outstanding job! We cannot thank Richard and Hugo enough!! Thanks again team! Cheyenne and Meshach 🎉

Hugo & the team went above and beyond to make the process of selling and buying a home as easy as it possibly could. Communication was outstanding and he was always there to support us. We highly recommend Hugo for your real estate needs. THANK YOU SO MUCH

Hugo & the team went above and beyond to make the process of selling and buying a home as easy as it possibly could. Communication was outstanding and he was always there to support us. We highly recommend Hugo for your real estate needs. THANK YOU SO MUCH

Richard and the team sold our home. They have great knowledge of the market and were professional to deal with. Having Lisa walk through the home and give us tips on how to present the home prior to listing was a valuable experience.

Richard was great at working around our busy schedules and made the sale process and communication as easy as possible. We felt well looked after and he worked hard to get so many potential buyers through our home. We would definitely recommend him and his team.

I am thrilled to share my exceptional experience working with Richard and the team at Wei Sen & Co. during the sale of my property. From the moment we engaged in their services, Richard demonstrated unparalleled professionalism and care, treating my property as if it were a cherished family member. He acted as if he was my best friend/ brother. I was overseas and my family were in New Zealand. When the family moved overseas, he managed the whole process of landscaping, painting, electricals and any minor issues with this awesome team. He did weekly visits to the property when we had vacated the property to make sure tradies were doing a perfect job. I was amazed that even during the Christmas holidays he had people who could make things work and he came to the site when he had spare time during the holidays. Communication during entire process through his team was excellent. We could see that Richard had in-depth knowledge of the market when we had our first formal meeting. He provided valuable insights and guidance, ensuring that my property was presented in the best possible light to attract potential buyers. Moreover, the dedication Richard and Wei Sen & Co. showed in presenting my house was truly commendable. They went above and beyond to showcase its unique features and highlights, resulting in a successful sale. We were presented with 2 good offers just after the first open home and we signed an offer after further negotiations on same day. Their expertise, genuine care, and professionalism exceeded my expectations. If you're looking for a sales agent who will treat your property with the same level of care and attention as a family member, look no further. Thank you, Richard and the team, for your outstanding service and commitment to excellence.