Our profile

Our reviews

  4.9  
429 reviewsacross 33 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Buyer review
Absolute Pleasure
about 2 months ago
Absolute Pleasure

Paula has been an absolute pleasure to work with. Her warm and friendly personality made the purchasing process so much easier and her communication was wonderful. I would definitely recommend her to anyone looking for their next home or to someone wanting to sell.

Paula Paul

Paula Paul

  5   (32 reviews)
Seller review
Communicative, easy to deal with and very personable.
about 2 months ago
Communicative, easy to deal with and very personable.

We found Paula easy to deal with. She took the matter in hand and gave us the advice we needed. She is knowledgable, knows her market well and very professional at all times.

Paula Paul

Paula Paul

  5   (32 reviews)
Seller review
Highly Recommend Phoenix!
3 months ago
Highly Recommend Phoenix!

We had a great experience working with Phoenix throughout the sale of our property. From the beginning, Phoenix was proactive, helpful, and provided sound advice that helped us make informed decisions along the way. Phoenix always followed through on what was promised. Communication was excellent, and we always felt informed and supported throughout the entire process. We're very happy with the final outcome and happy to recommend Phoenix to anyone looking for a professional, reliable, and dedicated real estate agent. Thanks again for all your hard work!

Phoenix Fan

Phoenix Fan

  5   (10 reviews)
Buyer review
Excellent experience! Karly went above & Beyond to meet our needs thank you 😊
3 months ago
Excellent experience! Karly went above & Beyond to meet our needs thank you 😊

Karly was very friendly and very prompt with communication. She made the process so smooth! We couldn't ask for a better experience for a first-time purchase. We look foward to many memories in our new home. Thanks Karly for looking after us so well 😊

Karly Donovan-Dickson

Karly Donovan-Dickson

  5   (103 reviews)
Buyer review
To what I felt she went above and beyond for my family to receive this house.
3 months ago
To what I felt she went above and beyond for my family to receive this house.

Great communication was Karly’s top priority even when she was on a holiday with her family. If I had any questions pondering about the house she would not hesitate to answer let alone ring me back and answer my questions. As the days got closer to the unconditional side of the house she would regularly check in making sure “our ducks were in order” . Despite where we were in the world me in Australia working, my partner back in NZ, my sister in-law in Europe and herself in Rarotonga great communication led by Karly is what made our dream house seem possible to get. One tip she advised us on was “put your best foot forward” that stuck with us as we navigated through this scary yet exciting experience of buying our first home. Obviously been in the game for a while therefore she comes with great experience and great knowledge in both marketing and negotiating like I said before if I had concerns around these areas she would happily answer them for me. Even to the point what to actually do and how to do it whether it’s an LIM, Builders report, insurance companies she helped connect the dots for us. With all these outstanding characteristics of hers we have a gain a greater appreciation of what a true and valuable Real Estate Agent she is. If anybody cross paths with her count your blessings because shes a miracle worker. Overall she does not make it sound hard she explains details plain and simple so you totally understand what your doing.. I could not ask for a better agent. My family and I will be forever grateful Karly became our agent.

Karly Donovan-Dickson

Karly Donovan-Dickson

  5   (103 reviews)
Seller review
Excellent communication and very thorough also very knowledgeable
3 months ago
Excellent communication and very thorough also very knowledgeable

We had a fantastic experience selling our home with Karly. She took the stress completely out of the selling process. Their marketing strategy was top-notch, from the stunning professional photography to the perfectly timed open houses.Communication was outstanding throughout; we received regular, detailed updates after every single viewing. Thanks to her excellent negotiation skills, our property sold incredibly fast and well over our expectations. If you want an agent who goes above and beyond, look no further!

Karly Donovan-Dickson

Karly Donovan-Dickson

  5   (103 reviews)
Buyer review
Exceptional Service from Cathy
3 months ago
Exceptional Service from Cathy

Cathy provided exceptional service throughout the entire home-buying process. She was professional, responsive, and always kept me updated at every stage. Her communication was clear, and she took the time to answer all my questions with patience and honesty. Cathy’s knowledge of the market and attention to detail gave me confidence throughout the process. She worked hard to ensure everything went as smoothly as possible and was always willing to go the extra mile to help. I truly appreciate all of Cathy’s support and dedication. I highly recommend Cathy to anyone looking for a knowledgeable, trustworthy, and committed real estate agent. Thank you for making this experience such a positive one!

Cathy Wolfgram

Cathy Wolfgram

  4.9   (127 reviews)
Seller review
Luke was excellent from the beginning.
3 months ago
Luke was excellent from the beginning.

Luke was responsive, engaged and interested in making the sale possible. He was not pushy and listened to what I needed.

Luke Van den Broek

Luke Van den Broek

  4.9   (59 reviews)
Buyer review
Excellent Realestate Agent
3 months ago
Excellent Realestate Agent

Tracy was amazing through out the entire process of buying our first home, she stuck with us from start to finish and was always there to guide us to the next step. She answered every question and kept us in the loop the entire time! As first home buyers we are grateful to have had her right by our side!

Tracey Feek

Tracey Feek

  5   (85 reviews)
Seller review
Great communication and local knowledge.
3 months ago
Great communication and local knowledge.

Tracy explained things really well and kept me up to date on developments. She was always punctual, able to answer the dumbest questions and very patient.

Tracey Feek

Tracey Feek

  5   (85 reviews)
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Harcourts Rotorua (ETB realty)
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