
As the purchaser, right from the initial contact I had with Paula she was incredibly warm, genuine and professional. Throughout the entire process her communication was absolutely phenomenal. Very thorough on all levels and someone I would want listing my property if I ever sell again. Highly recommend!

Paula Paul

Phone calls, good communications,. Friendly informative. Did a great job of selling my house.

Paula Paul

We had a great experience selling our property with Luke. He did a fantastic job with the marketing and kept us well informed throughout the entire process. His communication was always prompt, clear, and reliable, and he was very flexible and understanding when unexpected situations came up. Luke was also very approachable and easy to talk to, which made the whole selling process much less stressful. We really appreciated his professionalism, responsiveness, and support from start to finish. We would definitely recommend Luke to anyone looking to sell their property.

Luke Van den Broek

Luke just done a good job and walk well with my mortgage broker and I'm happy overall. Have a good day

Luke Van den Broek


Isabel is a fantastic agent she guided us through the whole listing and sale process. Any questions she answered straight away. Great with communication! Super happy with the sale of our property 🙂✨🍾

Isabel McCandlish

Poonam delivered an exceptional experience that truly exceeded my expectations. From the very beginning, her communication was outstanding clear, timely, and consistently reassuring. Every message was answered promptly, and every question was handled with patience and genuine care, making the entire process feel smooth and stress‑free. Her market knowledge was remarkable; she provided well‑researched insights, explained trends in a way that was easy to understand, and guided me with confidence at every step. What impressed me most was her negotiation skill. She always prioritizing my best interests and ensuring we received the most favorable outcome possible. Her professionalism never wavered; she remained calm, organized, and focused even during complex moments. Beyond her technical expertise, reliability and responsiveness made a huge difference. She always available, always prepared, and always willing to go the extra mile. She demonstrated genuine commitment, not just to completing the transaction, but to making sure I felt supported, informed, and empowered throughout the journey. It’s rare to find someone who combines strong communication, deep market knowledge, strategic negotiation, and true professionalism so seamlessly, but Poonam does exactly that. Poonam stands out because she cares, listen, and deliver results with integrity. I am incredibly grateful for her guidance and would confidently recommend her to anyone seeking a knowledgeable, trustworthy, and results‑driven professional who consistently goes above and beyond.

Poonam

How was bought at auction. Luke had the answers to all our questions prior and was helpfull through out the sale

Luke Van den Broek

We had a wonderful experience working with Luke. Luke made the whole process stress free and assisted with ensuring the entire process was easy and clear. He answered all of our questions quickly and knew the local market very well. Luke was always available to help with any issues or queries whenever they came up through out the process of purchasing the property. I highly recommend Luke to anyone looking to buy or sell a property.

Luke Van den Broek

We highly recommend Paula as someone knowing her job! She knew the property, the area and the current market. As a purchaser every question was answered promptly, clear communication and she made the whole process easy. Her warm and friendly personality makes her perfect for the job!

Paula Paul

I honestly couldn’t recommend Poonam highly enough. She far exceeded my expectations throughout the entire process and has been absolutely incredible to deal with. From the very beginning, she has been professional, responsive, honest and genuinely invested in getting the best possible outcome. What really stood out was the level of communication and care. I always felt informed, supported and like I was in very capable hands. Her knowledge, dedication and attention to detail made what could have been a stressful process feel so much easier. It’s rare to come across someone who puts this much effort and genuine care into what they do. I am incredibly grateful for everything Poonam has done for me and would have absolutely no hesitation recommending her to anyone looking to buy or sell a property.

Poonam


Harcourts Rotorua (ETB realty)