Our profile

Our reviews

  4.9  
407 reviewsacross 32 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, honest, friendly, supportive, responsive, local expert, clear communication.
Was this helpful?
Buyer review
Excellent Realestate Agent
about 2 months ago
Excellent Realestate Agent

Tracy was amazing through out the entire process of buying our first home, she stuck with us from start to finish and was always there to guide us to the next step. She answered every question and kept us in the loop the entire time! As first home buyers we are grateful to have had her right by our side!

Tracey Feek

Tracey Feek

  5   (84 reviews)
Seller review
Great communication and local knowledge.
about 2 months ago
Great communication and local knowledge.

Tracy explained things really well and kept me up to date on developments. She was always punctual, able to answer the dumbest questions and very patient.

Tracey Feek

Tracey Feek

  5   (84 reviews)
Buyer review
Realy nice and helpful
about 2 months ago
Realy nice and helpful

I had a great experience with Tracey, she was so friendly, professional, and incredibly helpful throughout the entire process. She were always available to answer questions and made everything much less stressful. I truly appreciated her support and would highly recommend her to anyone looking to buy or sell a home.”

Tracey Feek

Tracey Feek

  5   (84 reviews)
Seller review
Very motivated and available.
2 months ago
Very motivated and available.

Cathy asked questions to assist the best approach to sell the property. She knows the community and did not push just provide information that allowed room for negotiation. Professional yet warm and focused on the best outcome.

Cathy Wolfgram

Cathy Wolfgram

  4.9   (125 reviews)
Seller review
Trustworthy, knowledgable and delivers.
3 months ago
Trustworthy, knowledgable and delivers.

Karly is a true professional who works hard to achieve the results she deserves alongside keeping the outcomes achievable and manageable for the client in todays market. I have been dealing with health issues during the time of our recent house sale and I knew i could trust Karly with all aspects of our sale. Thank you so much. Highly recommend.

Karly Donovan-Dickson

Karly Donovan-Dickson

  5   (99 reviews)
Seller review
Awesome to deal with.. so helpful, honest, reliable and refreshing to work with.A lovely experience
3 months ago
Awesome to deal with.. so helpful, honest, reliable and refreshing to work with.A lovely experience

Great communication and very friendly to deal with. Excellent understanding of our needs coupled with a great can do attitude. A very refreshing agent to deal with. Her energy and enthusiasm is infectious and she is very professional and passionate indeed. I have recommended her to others and would really like to work with her in the future. She's an awesome asset to the Real Estate team.

Selina Zhang

Selina Zhang

  5   (10 reviews)
Seller review
Got the result we wanted. Good communication
3 months ago
Got the result we wanted. Good communication

I deal with sales people every day, so when I bother to write reviews - it’s got to be exceptionally good or bad. Happy to say Paula has been fantastic, recommending exactly the right marketing strategy, working hard to ensure buyers were engaged, then most importantly - delivering the result we were after. It’s also worth noting that her communication throughout the whole process was spot on - good engagement (not too much or too little), follow through, and flexibility which was even more valuable due to our travel from out of town. For anyone considering Paula - an agent who is straight up, who knows her stuff, and most importantly - delivers …you won’t be disappointed.

Paula Paul

Paula Paul

  5   (28 reviews)
Seller review
Professional with genuine care for the best outcome
3 months ago
Professional with genuine care for the best outcome

Once again, we couldn’t be happier with Karly. We trusted her with the sale of our home and were happy with the result. Karly is approachable, easy to talk to, and always only a phone call away, nothing ever felt like too much trouble. Most importantly for us, she has a genuine way with people, vendor or seller, that makes the whole process feel smooth and stress-free. We would highly recommend Karly to anyone looking for a professional, supportive, and dedicated agent to help guide them through their real estate journey.

Karly Donovan-Dickson

Karly Donovan-Dickson

  5   (99 reviews)
Seller review
Very professional , proficient and approachable.
3 months ago
Very professional , proficient and approachable.

Regular contact and honest feedback regarding buyer interest kept us well informed about potential buyers and current market status. Helped us very much in our decision making re actual sales decision. Never felt pushed to make a decision to sell - friendly open discussion and regular communication coupled with good market info and sales strategy helped greatly.

Isabel McCandlish

Isabel McCandlish

  5   (9 reviews)
13 - 24 of 407
Harcourts Rotorua (ETB realty)
Contact Harcourts Rotorua (ETB realty)
What information would you like?
© 2026 RateMyAgent