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Our reviews

  4.9  
429 reviewsacross 33 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Great communication
4 days ago
Great communication

We had a great experience selling our property with Luke. He did a fantastic job with the marketing and kept us well informed throughout the entire process. His communication was always prompt, clear, and reliable, and he was very flexible and understanding when unexpected situations came up. Luke was also very approachable and easy to talk to, which made the whole selling process much less stressful. We really appreciated his professionalism, responsiveness, and support from start to finish. We would definitely recommend Luke to anyone looking to sell their property.

Luke Van den Broek

Luke Van den Broek

  4.9   (59 reviews)
Buyer review
excellent communication
5 days ago
excellent communication

excellent communication

Selina Zhang

Selina Zhang

  5   (11 reviews)
Seller review
Great communication and advice
6 days ago
Great communication and advice

Isabel is a fantastic agent she guided us through the whole listing and sale process. Any questions she answered straight away. Great with communication! Super happy with the sale of our property 🙂✨🍾

Isabel McCandlish

Isabel McCandlish

  5   (10 reviews)
Buyer review
Poonam is exceptionally good with her work.
16 days ago
Poonam is exceptionally good with her work.

Poonam delivered an exceptional experience that truly exceeded my expectations. From the very beginning, her communication was outstanding clear, timely, and consistently reassuring. Every message was answered promptly, and every question was handled with patience and genuine care, making the entire process feel smooth and stress‑free. Her market knowledge was remarkable; she provided well‑researched insights, explained trends in a way that was easy to understand, and guided me with confidence at every step. What impressed me most was her negotiation skill. She always prioritizing my best interests and ensuring we received the most favorable outcome possible. Her professionalism never wavered; she remained calm, organized, and focused even during complex moments. Beyond her technical expertise, reliability and responsiveness made a huge difference. She always available, always prepared, and always willing to go the extra mile. She demonstrated genuine commitment, not just to completing the transaction, but to making sure I felt supported, informed, and empowered throughout the journey. It’s rare to find someone who combines strong communication, deep market knowledge, strategic negotiation, and true professionalism so seamlessly, but Poonam does exactly that. Poonam stands out because she cares, listen, and deliver results with integrity. I am incredibly grateful for her guidance and would confidently recommend her to anyone seeking a knowledgeable, trustworthy, and results‑driven professional who consistently goes above and beyond.

Poonam

Poonam

  5   (15 reviews)
Buyer review
great communication
21 days ago
great communication

How was bought at auction. Luke had the answers to all our questions prior and was helpfull through out the sale

Luke Van den Broek

Luke Van den Broek

  4.9   (59 reviews)
Buyer review
Great real estate agent to work with - highly recommend
21 days ago
Great real estate agent to work with - highly recommend

We had a wonderful experience working with Luke. Luke made the whole process stress free and assisted with ensuring the entire process was easy and clear. He answered all of our questions quickly and knew the local market very well. Luke was always available to help with any issues or queries whenever they came up through out the process of purchasing the property. I highly recommend Luke to anyone looking to buy or sell a property.

Luke Van den Broek

Luke Van den Broek

  4.9   (59 reviews)
Buyer review
Very professional and great communication
22 days ago
Very professional and great communication

We highly recommend Paula as someone knowing her job! She knew the property, the area and the current market. As a purchaser every question was answered promptly, clear communication and she made the whole process easy. Her warm and friendly personality makes her perfect for the job!

Paula Paul

Paula Paul

  5   (32 reviews)
Buyer review
Truely the best
25 days ago
Truely the best

I honestly couldn’t recommend Poonam highly enough. She far exceeded my expectations throughout the entire process and has been absolutely incredible to deal with. From the very beginning, she has been professional, responsive, honest and genuinely invested in getting the best possible outcome. What really stood out was the level of communication and care. I always felt informed, supported and like I was in very capable hands. Her knowledge, dedication and attention to detail made what could have been a stressful process feel so much easier. It’s rare to come across someone who puts this much effort and genuine care into what they do. I am incredibly grateful for everything Poonam has done for me and would have absolutely no hesitation recommending her to anyone looking to buy or sell a property.

Poonam

Poonam

  5   (15 reviews)
Buyer review
Highly professional & reliable
27 days ago
Highly professional & reliable

Highly recommended ***** Karly communicated well,acted professionally & made the process straightforward. Really appreciate her help.

Karly Donovan-Dickson

Karly Donovan-Dickson

  5   (103 reviews)
Seller review
Good communicator, prompt updates
28 days ago
Good communicator, prompt updates

Harcourts Rotorua managed our property for the 11 years our family trust owned it. The property was listed with Luke who provided in depth knowledge of the local market. The property was taken to auction after 2 weeks listing and sold under the hammer by an enthusiastic and experienced auctioneer.

Luke Van den Broek

Luke Van den Broek

  4.9   (59 reviews)
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Harcourts Rotorua (ETB realty)
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