Very friendly. Always readily available to answer my questions. Fair market knowledge. Did require prompting for some things rather than take the initiative, like acting on potential buyers feedback on house cleanliness. Able to help organise fixes to the house that were more cost-effective than my own quoted jobs, but did require some follow up from me when these jobs were delayed or missed.
Zach Dunkley
Tracey provided support beyond just the transaction. When we were stressed about timelines, her reassurance was amazing during the whole process. We can’t thank Tracey enough for her outstanding service, dedication to clear and open communication, and explanations of complex property transactions in simple terms, which made a difference.
Tracey Feek
We had a great experience working with Poonam. She is very hardworking and capable, and always made sure we understood every step of the process. As first-time buyers, we had many questions, but she was patient, supportive, and always there to help. Highly recommend her to anyone looking for a reliable agent 👍👍👍
Poonam
Ask anyone who knows me I hate real estate people ,well not the people in general there Organisation itself . Excessive fees ,don't actually put anything in to help the sale blah blah blah. I had spoken to several agents prior to selling my House and none listen to what we were offering yeh other house had sold cheaper in the area but ours was unique and we could find nothing similar in Rotorua for what we were asking for in price. Tracey was 100% the opposite listen to none of that jargon and she also realized we had a special property for a new family to sell . she actually Listen to me wow she's not feeding me crap down the phone. Tracey came up with the concept and got the job done keeping in touch was like talking to a friend not someone trying to empty you bank account . Tracey came recommended to me and I would certainly recommend her if you want a fair honest person to sell your house and get you the results without ripping you undies the Traceys your girl .
Tracey Feek
Tracey made us feel comfortable from the very first open home. She was approachable, easy to talk to, and more than happy to appraise our home. Throughout the entire buying process, she provided clear and thorough guidance, which made everything feel straightforward and stress-free. I’m truly grateful that the house we fell in love with was listed through her—I wouldn’t have wanted to go through this journey with anyone else. You’re a superstar!
Tracey Feek
Karly was the right choice for us to sell our family home of 50 years. At every point I found my questions answered comprehensively and responsively. And we achieved a settlement date even sooner than we expected and, given the context, this was our main motivator. Would 100% recommend Karly and the Rotorua Harcourts team - I felt brought along the selling journey and we achieved a great result.
Karly Donovan-Dickson
Great experience working with this Zach. He was professional, efficient, and made the whole process quick and easy. Communication was clear throughout, and everything was handled smoothly. Highly recommend!
Zach Dunkley
As a first home buyer, the overall experience with tracey was excellent. The reassurance, positive talks and texts were exactly what I needed. Awesome communication and professionalism... would recommend her to all first home buyers
Tracey Feek
We hadn’t planned on buying a house, but once we fell in love with the property after a chance viewing, we knew we had to make an offer. After going under contract, things became a bit stressful when a cash out clause was activated. Throughout the whole process, Karly was fantastic, calm, professional, and always clear in her communication. She kept us fully informed at every stage, was easy to reach, and genuinely supportive during what could have been a far more stressful experience. Her proactive approach and friendly manner made the whole process feel manageable. We’re extremely grateful for her help and would happily recommend her.
Karly Donovan-Dickson
Tracey was absolutely wonderful to work with. She truly understood how much our first home meant to us and supported us with so much care, kindness, and patience throughout the entire process. She explained every step in a way that made us feel comfortable and confident, and she really went above and beyond to help us sell so we could move on to our beautiful new home. Thank you, Tracey, for making such a big moment in our lives feel so easy and special. We’re so grateful for your kindness, your support, and everything you did for us 🤍
Tracey Feek
Paula & John have been absolutely fantastic Agents to deal with. We predominantly dealt with Paula & she was everything you could want in an Agent. As first time sellers we were completely clueless as to what we needed to do or what to expect & Paula looked after us the whole way through. Top notch communication at all times & Paula answered all the questions we had without hesitation. Cannot recommend highly enough 5*
Paula Paul
My experience working with Cathy Wolfgram from Harcourts Rotorua was very positive. Throughout the process, her communication was clear, prompt, and attentive to any questions I had. I appreciated her honesty and transparency, which helped build trust during what can often be a confusing process. Cathy was extremely helpful and guided me efficiently through each stage, ensuring everything progressed smoothly and in a timely manner. Her professionalism and support made the experience far less stressful than I had anticipated. Overall, from a purchaser’s perspective, having Cathy as the real estate agent was exceptional. I would highly recommend her to anyone looking to buy or sell property.
Cathy Wolfgram
