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Our reviews

  4.9  
984 reviewsacross 48 different locations, showing 12.
Our qualities as told by our client reviews: honest, reliable, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Stepped Up to the Challenge
about 1 month ago
Stepped Up to the Challenge

Glen and Michelle recently sold my father-in-law’s house. The property had been on the market for the first time since it was built in the 1970s and was, to put it mildly, in a very tired state. Added to this was a lifetime of memories, possessions and trinkets filling the house — a challenge we were upfront with Glen and Michelle about from the outset. They were entirely unfazed by the challenge and really leaned into the task. They were understanding, supportive and warm to deal with throughout the entire process. They were also nimble and adaptable, responding thoughtfully to the challenges of bringing the property to market, while always maintaining clear, transparent and respectful communication with my elderly father-in-law. The property was eventually taken to auction, and the final sale price exceeded our expectations. My wife and I would warmly recommend Glen and Michelle to anyone considering buying or selling a property. They provided a seamless, well-supported experience from beginning to end, and we were extremely grateful to have them guiding us through what could otherwise have been a challenging process.

Glen Robertson

Glen Robertson

  4.9   (24 reviews)
Buyer review
Above and beyond!!
about 1 month ago
Above and beyond!!

We recently bought our home through Michelle and Glen and had such a lovely experience! They were both so friendly, helpful and supportive throughout the whole process. They genuinely went the extra mile to make everything easy for us, and have continued to be so helpful even after the purchase. We really appreciate all their care and support and would happily recommend them to anyone buying or selling a home!

Glen Robertson

Glen Robertson

  4.9   (24 reviews)
Buyer review
Hard work and dedication
about 1 month ago
Hard work and dedication

We were really impressed by Matt’s friendly communication style and round the clock work ethic. Thank you Matt and Lou for helping us buy our first home.

Lou Macdonald

Lou Macdonald

  5   (208 reviews)
Seller review
    Excellent Agent and Great Communication
about 1 month ago
Excellent Agent and Great Communication

Gisela was very helpful throughout the sale of our property. She was professional, friendly and kept us informed during the process. We really appreciated her communication, effort and guidance, which helped make the sale smooth and stress-free. I would definitely recommend Gisela to anyone looking to sell their property.

Gisela Ngubo

Gisela Ngubo

  4.9   (50 reviews)
Seller review
great communicator with flair
about 1 month ago
great communicator with flair

an exceptional experience from start to finish - a highly knowledgeable agent. excellent communicator and great team working seemlessly behind him!

Paul Butcher

Paul Butcher

  4.9   (329 reviews)
Buyer review
Great communication and easy to deal with
about 1 month ago
Great communication and easy to deal with

Paul was great to deal with throughout our purchase. He was friendly, approachable and always quick to respond to any questions we had. Communication was easy from start to finish and everything went smoothly. We’d happily deal with Paul again.

Paul Butcher

Paul Butcher

  4.9   (329 reviews)
Buyer review
A very excellent service and amazing work towards getting us the property.
about 1 month ago
A very excellent service and amazing work towards getting us the property.

Gisela went above and beyond in helping us purchase our very first home through Harcourts. Her professionalism, dedication, patience, and genuine care made what could have been an overwhelming experience feel smooth and exciting. We are incredibly grateful for her support and guidance throughout the journey. We couldn’t have asked for a better person to help us achieve this milestone. Absolutely exceptional service — highly, highly recommended! ❤️🏡

Gisela Ngubo

Gisela Ngubo

  4.9   (50 reviews)
Buyer review
Wonderful experience
about 2 months ago
Wonderful experience

We’re so grateful to Vanessa for helping us buy our first home! She was very helpful throughout the whole process and explained things clearly, making it much easier for us to understand how buying a home works. Vanessa was always easy to reach, approachable, and happy to answer any questions we had. We really appreciate her assistance and support. Thank you for making our first-home buying experience so much easier and less stressful. We highly recommend her! ❤️

Paul Butcher

Paul Butcher

  4.9   (329 reviews)
Seller review
When we first met her she was very informative, obviously knew what she was talking about.
about 2 months ago
When we first met her she was very informative, obviously knew what she was talking about.

Obviously not a good time to sell but, apart from lowering the price once, Sinead was always confident that we would sell the house as long as we had patience. Knew how to deal with potential buyers when 2 similar properties came on the market in the same area. If Sinead wasn't able to communicate with us over something, her "team-mates" kept us up to date with progress on the sale.

Sinead Diederich

Sinead Diederich

  4.9   (183 reviews)
Seller review
Paul and his team consistently worked extra hard to achieve this sale.
about 2 months ago
Paul and his team consistently worked extra hard to achieve this sale.

Paul and his team were very thorough and professional throughout. Paul helped achieve our goal which was a timely sale at a good price. Five stars and 10/10 because Paul consistently puts the extra work in. Communication was faultless. The extra effort put it was always welcomed.

Paul Butcher

Paul Butcher

  4.9   (329 reviews)
Buyer review
Unprofessional and disorganized.
about 2 months ago
Unprofessional and disorganized.

The agent disclosed sensitive information about both the vendor and other interested parties. They revealed that the vendors had signed a contract on a property and needed to sell urgently. They also revealed another offer was a low deposit.

Lorraine Girvan

Lorraine Girvan

  4.8   (49 reviews)
Buyer review
Difficult communicator and hard to deal with
about 2 months ago
Difficult communicator and hard to deal with

Lorraine said she prides herself on her communication skills, but we found that's what she lacked the most of. Lots of little mistakes ended up being very frustrating for us. I wouldn't sell my house with Lorraine and I certainly wouldn't buy a house off her again.

Lorraine Girvan

Lorraine Girvan

  4.8   (49 reviews)
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Harcourts Lower Hutt (Team Group Realty Ltd)
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