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  4.9  
1016 reviewsacross 48 different locations, showing 12.
Our qualities as told by our client reviews: honest, reliable, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Exceptional service from start to finish!
1 day ago
Exceptional service from start to finish!

We certainly made the right choice with Lou and Matt! They were fantastic to deal with throughout the entire process, showing great attention to detail, excellent market knowledge and exceptional communication. I always felt well informed and confident that everything was being taken care of. I wouldn’t hesitate to recommend them to anyone looking for an agent. In fact, I already have! Thank you so much Lou and Matt for making the whole experience such an easy and positive one 😊

Lou Macdonald

Lou Macdonald

  5   (215 reviews)
Buyer review
Lovely team to work with
1 day ago
Lovely team to work with

We hadn't considered the property we ended up buying but Sinéad encouraged us to have a look. It ended up being perfect for us and we can't wait to roll our sleeves up and make it our own. The team were all brilliant, and we were able to arrange a few extra viewings with no trouble. We would definitely recommend Team Sinéad to anyone looking to buy or sell.

Sinead Diederich

Sinead Diederich

  4.9   (188 reviews)
Buyer review
First time buying but fully supported all the way
3 days ago
First time buying but fully supported all the way

We first met at a completely different address. Chris was warm and welcoming straight away. We love a bit of banter and Chris fitted with this well. Although the address we looked at was not the right fit for us Chris asked some questions to gauge what we needed and suggested an address. He was able to even professionally able to talk some sense into my mother who had dug her heels in on a few things and wouldn't listen to us. We went along to check out the property and it ticked all of our boxes. So we made the decision that we were going to put in an offer . But being the house buying first timers we had no idea what we were doing. Chris was amazing support and helped us draw up the offer. He was there right through the whole process. Only ever a txt or a phone call away. Then we came to going conditional Chris was great and broke down all the steps we needed to do. He checked in every couple of days to see how we were getting on. Then next thing we knew we were unconditional and it was all becoming so real. Chris still checked in to see how things were going. Not once did we feel forgotten about. The pre settlement inspection came around and this went smoothly. Chris explained the process and what was to happen next. Next meeting was to be picking up the keys. Gonna miss dealing with Chris and and getting those phone calls "Hey Darren, Chris from Harcourts how's it going".

Chris Ingram

Chris Ingram

  4.9   (63 reviews)
Seller review
Couldn't be happier with John!
5 days ago
Couldn't be happier with John!

John was great to deal with from start to finish. I really appreciated the way he listened to my thoughts and ideas, and kept me involved throughout the whole process. He was always happy to discuss things, answer my questions and share his thoughts on what was happening in the market. His approach to the sale and negotiations was professional and considered, and I appreciated being kept informed along the way. John put a lot of effort into marketing my home and was professional throughout. I'm absolutely delighted with the result and really appreciate everything he did to make it happen. I'd happily recommend John to anyone thinking of selling their home. Thanks again, John, really appreciate all your work!

John Donnelly

John Donnelly

  4.9   (33 reviews)
Seller review
John was amazing to work with,  very dedicated and very supportive through the whole process.
6 days ago
John was amazing to work with, very dedicated and very supportive through the whole process.

John was amazing to deal with. He supported us through the whole process. He was caring and patient and explained every part of the process well. He went above and beyond to help us sell our home. I was very impressed with the marketing plan and the auction/ deadline approach. He kept us up to date with the open homes and potential buyers. I would definitely recommend him to anyone selling their home. Thank you John.

John Donnelly

John Donnelly

  4.9   (33 reviews)
Buyer review
Matt and Lou were excellent!
7 days ago
Matt and Lou were excellent!

Communication, market knowledge and responsiveness were all 10 out of 10.

Lou Macdonald

Lou Macdonald

  5   (215 reviews)
Seller review
Professional, Knowledgeable and Fantastic Results!
10 days ago
Professional, Knowledgeable and Fantastic Results!

Working with Lorraine has been a pleasure. From the outset, we found her attentive to what mattered to us, a great listener, and someone who offered sound, considered advice. She took the time to thoroughly research our property, ensuring she was well informed and understood its features and value. Throughout the selling process, Lorraine kept us well informed and provided helpful feedback after every open home and private viewing. Her knowledge, communication and attention to detail gave us confidence, and we felt that our property was in capable hands. Our home was successfully sold after a short 3.5-week tender. We couldn't be happier with the outcome, and we certainly would recommend Lorraine to anyone looking to sell their property. Thank you, Lorraine, for your excellent service and dedication!

Lorraine Girvan

Lorraine Girvan

  4.8   (51 reviews)
Buyer review
Professional and knowledgeable throughout the buying process
12 days ago
Professional and knowledgeable throughout the buying process

Sinead and the team did a great job across the board from showing us the house early on and through the open homes. Information was provided in a timely way and we felt fully informed throughout. There was really good support through the auction process from dealing with special conditions, a pre-auction session which was really useful, and support on auction day. Follow up service has also been great, with all queries answered quickly and professionally. Thanks to Sinead, Jen, Elsa and Nick who all helped along the way. Great job.

Sinead Diederich

Sinead Diederich

  4.9   (188 reviews)
Seller review
Relatable and has good market knowledge
12 days ago
Relatable and has good market knowledge

A good experience overall. Paul is great to deal with and has a lot of experience and market knowledge. He is understanding and accommodating, which we really appreciated. There were a few basics that could have been done better with our marketing ad. Some important information from a buyers perspective were left out (parking spaces, sheds, access to public transport). It felt like we were the last to know about our open home times for the next week, but this was improved once I requested a notification in the WhatsApp chat. The WhatsApp chat was a great idea for communicating between us and Paul’s team. Everyone was helpful, professional, friendly and responsive. Thanks for getting us through to a successful sale!

Paul Butcher

Paul Butcher

  4.9   (331 reviews)
Seller review
Highly recommended
20 days ago
Highly recommended

We would highly recommend Lou and Matt to anyone looking to sell their property. Drawing on their experience and clear understanding of current market conditions, they presented a well-considered marketing strategy to maximise buyer reach. We were particularly impressed by their dedication to arranging private viewings and maintaining strong attendance at open homes on both Saturdays and Sundays throughout the tender campaign. Their communication was consistently excellent. They kept us informed at every stage, providing detailed, clear and timely feedback. We always felt our property was in safe hands and would highly recommend them to others to looking to sell their property. Thank you Lou and Matt for all your hard work and dedication!

Lou Macdonald

Lou Macdonald

  5   (215 reviews)
Seller review
Thank you Team Sinead
21 days ago
Thank you Team Sinead

Sinead and her team were professional, knowledgeable and energetic in their marketing of my property. They were approachable, super-helpful, and responsive whenever I had queries, kept me updated with progress, and know the local market well. I highly recommend Team Sinead.

Sinead Diederich

Sinead Diederich

  4.9   (188 reviews)
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Harcourts Lower Hutt (Team Group Realty Ltd)
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