Applicable to this sale , having never done an auction before , Her guidence was invaluble

Nicky Cooper

star   4.9   (88 reviews)

I had the pleasure of buying with Matthew Thomason (Lou Macdonald & Co). I have dealt with a few agents, putting offers on properties, etc... No one compares. He was great, super helpful, and most importantly, I felt no pressure from him when it came to putting down an offer. The journey had a few adventures along the way, but it was met with support and understanding. If you're looking for an honest and down-to-earth agent, I would highly recommend. Thanks again.

Lou Macdonald

star   5   (201 reviews)

We loved working with Matt on our first home purchase! Matt was heavily involved in this process with us, and we feel so lucky that we got him as the agent. Even though Matt (and Lou) were working for the seller, we felt like they genuinely cared about us as the buyer. Matt was so thorough and helpful, and would ensure that we understood the next steps in an easy to understand way. Matt is also really funny!! We would recommend him and Lou to anyone. Thank you Matt!

Matt Thomason

star   5   (6 reviews)

From our first experience at the open home, we thought Lou was really professional while being down to earth and personable. She was so efficient with any form of communication, and made it really clear for us what we needed to do - which as first home buyers was so helpful to us. She was really friendly and easy to talk to, and we really enjoyed going through this process with her! Thanks so much Lou!!

Lou Macdonald

star   5   (201 reviews)

The current housing market in Lower Hutt is a little tough for sellers at the moment. Lou has been very professional, and kept us updated with everything that was happening through the process, she was always pleasant to deal with and always considered all options to make sure we reached a successful sale. Thank you Lou (and the Harcourts team) for all your hard work and perseverance. We are happy with the final sale and hope that the new owners love the house as much as we did.

Lou Macdonald

star   5   (201 reviews)

​Lou and Matt are an amazing team! From our very first meeting, they were incredibly professional, knowledgeable, and so easy to communicate with. ​Selling in the Wellington market at the moment felt really difficult, and we were quite nervous about it. However, Lou and Matt gave us the absolute trust and confidence we needed, reassuring us that they could achieve our asking price. ​Right from the start, they guided us flawlessly. They helped us choose the perfect marketing strategy and gave us clear, practical advice on exactly what needed to be done to get our house looking highly presentable for buyers. ​One of the biggest advantages of working with them is the incredible network of professionals they have. Whether we needed a staging team, cleaners, a handyman, or a builder, they had trusted, top-tier contacts ready to help. This saved us so much time and made the home look stunning. ​Thanks to their expertise, strategic approach, and dedication, they delivered exactly on their promise. We couldn't have asked for a better team to represent us. If you want agents you can trust to get the job done even in a challenging market—we highly recommend Lou and Matt!

Lou Macdonald

star   5   (201 reviews)

Mike helped us throughout with advice on what was best for us to secure a sale at a reasonable price in and within the first marketing window - in what turned out to be a very challenging market. His communications with us (and I assume with the buyer, given they bought) was 'most excellent' and I have no hesitation in referring him to anyone who wants an honest hard working agent with a great manner. We interviewed several agents but we chose Mike because something about him just gelled with us and it is hard put put a finger on. Therefore I suggest if you are selling, that you at least give him a call and look for the X-Factor for yourselves. Thanks Mike, if we had another house to sell (yeah right) you could do it for us again :-) Chris

Mike Maurice

star   5   (70 reviews)

The whole experience was smooth and stress-free. Communication was always clear and prompt, and we were kept informed throughout the process. They were professional, knowledgeable, and genuinely helpful from start to finish. Thank you for all your hard work and support. We would happily recommend them to anyone buying or selling a home.

Mike Maurice

star   5   (70 reviews)

Very approachable and honest. My partner and I both appreciated our fast and smooth transition into our new home.

Glen Robertson

star   4.9   (22 reviews)

Excellent service from start to finish. She was professional,responsive, and made the entire home-buying process smooth and stress-free. Her guidance and support were greatly appreciated. I highly recommend her to anyone looking to buy or sell a home.

Gisela Ngubo

star   4.9   (48 reviews)

We had a wonderful experience purchasing our new home. The entire process was smooth, professional, and well organized. The team was always responsive, patient, and guided us through every step, making the experience much less stressful. You answered all our questions promptly and kept us informed throughout the process. We are very grateful for their support and highly recommend their services to anyone looking to buy or sell a home. Thank you for helping us achieve our dream of owning a home in New Zealand!

John Donnelly

star   4.9   (29 reviews)

Nicky was great to work with in a difficult market. She was proactive about different selling strategies and was professional in all interactions.

Nicky Cooper

star   4.9   (88 reviews)