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Our reviews

  4.9  
1016 reviewsacross 48 different locations, showing 12.
Our qualities as told by our client reviews: honest, reliable, friendly, supportive, responsive, local expert, clear communication.
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Buyer review
Great Team & Top Service!
24 days ago
Great Team & Top Service!

A big thank you to Team Sinéad and Jen Schipper at Harcourts for helping us secure 66 Copeland Street. The entire team was super friendly, quick to respond, and made the purchasing process straightforward and transparent from start to finish. Fantastic service all around! After our initial offer didn't go through due to price and conditions, Jen helped us navigate the deadline process to successfully secure the property. Her support didn't stop there—she stayed in touch continuously after the offer was accepted to ensure everything was going right for us. Thank you, Jen and team, for all your hard work!" Thanks again

Sinead Diederich

Sinead Diederich

  4.9   (188 reviews)
Seller review
An unexpected (by us) very slow start to the sales process, and a much lower price than expected.
24 days ago
An unexpected (by us) very slow start to the sales process, and a much lower price than expected.

Gisela was very prompt and efficient at keeping us up to date with the sales progress. Early on she recommended a couple of matters in terms of minor repairs etc for us to attend to, which we carried out. Gisela was always very professional in our dealings with her. Like all optomists we were hoping for a much shorter time period to sell the property and that we'd receive somewhere very close to the market price that Gisela carried out at the outset.

Gisela Ngubo

Gisela Ngubo

  4.9   (53 reviews)
Seller review
Outstanding
30 days ago
Outstanding

Lou and Matt worked tirelessly to get me through a hard time selling my father's family home. The care and respect was always present without compromising honesty throughout. We achieved an excellent result in a tough market with record setting speed to boot. They made me feel as if we were always a priority! Thanks team Lou!!

Lou Macdonald

Lou Macdonald

  5   (215 reviews)
Seller review
Exceptional advice and easy process
about 1 month ago
Exceptional advice and easy process

Lou and Matt were exceptional for both our sale and purchase. They provided clear information and useful advice throughout both. They made the purchase process easy. Our sale had some unexpected challenges (from external reasons), which Lou and Matt helped us navigate. They were knowledgeable about the market and recommended good marketing options. This gave us the confidence to make decisions and also got us good offers quickly. We strongly recommended Lou and Matt.

Lou Macdonald

Lou Macdonald

  5   (215 reviews)
Buyer review
Excellent Service from Lorraine ⭐⭐⭐⭐⭐
about 1 month ago
Excellent Service from Lorraine ⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ Excellent Service from Lorraine We would like to take the time to thank Lorraine for all her help and support throughout the process of purchasing our new home. From the very beginning, Lorraine was extremely helpful, professional, friendly, and always available when we needed her. She made what could have been a stressful process much easier for us and was always happy to answer our questions and keep us informed every step of the way. We really appreciated the time and effort she put into helping us, and we felt that she genuinely cared about making sure everything went smoothly for us. We are extremely grateful to Lorraine for helping us find and purchase our new home. We couldn’t be happier with the service we received. Thank you so much, Lorraine, for everything you have done for us. We truly appreciate it and would highly recommend her to anyone looking to buy or sell a home. 🏡❤️

Lorraine Girvan

Lorraine Girvan

  4.8   (51 reviews)
Seller review
Great Work John
about 1 month ago
Great Work John

John Donnelly helped us to sell our home in Naenae and I highly recommend him. In this difficult market John did extremely well. He was honest from the start as to what price to except and he exceeded that. He certainly knows the market and his idea of tender/auction worked extremely well and the house was sold in just 3 weeks. Thank you John for all your hard work, exceptional market knowledge, genuine care and support through the process.

John Donnelly

John Donnelly

  4.9   (33 reviews)
Buyer review
Approachable, proactive, and warm
about 1 month ago
Approachable, proactive, and warm

Team Sinead were unwaveringly friendly and responsive; they made a genuine effort to help us navigate the challenges that come with entering the housing market for the first time. Each member of the team was approachable and fast in actioning anything we needed to know. We could tell they make a great team. Thank you.

Sinead Diederich

Sinead Diederich

  4.9   (188 reviews)
Buyer review
Quick to respond.
about 1 month ago
Quick to respond.

Review for Gisela "Gisela was friendly and professional throughout the process. Her communication was clear and consistent, and she was always responsive when we had questions. She made the experience straightforward and kept us well informed every step of the way."

Gisela Ngubo

Gisela Ngubo

  4.9   (53 reviews)
Seller review
So glad we chose Lou and Matt!
about 1 month ago
So glad we chose Lou and Matt!

As first-time sellers, we absolutely felt like we made the right decision choosing Lou and Matt. They made the entire process so easy! From guiding us on how to present our home and recommending trusted tradies, to talking us through different strategies in the current market, we always felt informed and supported. Their communication was fantastic, and we always felt we could trust their advice. We’re so glad we chose Lou and Matt and would happily recommend them to anyone selling their home.

Lou Macdonald

Lou Macdonald

  5   (215 reviews)
Buyer review
Friendly, relatable, relaxed and professional service
about 1 month ago
Friendly, relatable, relaxed and professional service

Matt Thomson recently assisted me in purchasing my first home. He was friendly, relatable, down to earth and relaxed, from the time I first looked at the development over a year ago, to my subsequent visits and deliberations over the last couple of months. I really appreciated his patience and sense of humour, and I would recommend Matt without hesitation. I'm very grateful for his kind and professional guidance throughout the home buying process.

Lou Macdonald

Lou Macdonald

  5   (215 reviews)
Seller review
Went beyond expectations
about 2 months ago
Went beyond expectations

Highly recommend Cory! He guided us through every step, from preparing our house for sale to getting it sold. He was always communicative, kept us informed, and went above and beyond to market our property. His positive attitude and support made a stressful process so much easier. Thanks, Cory!

Cory Williams

Cory Williams

  4.9   (27 reviews)
Seller review
Very Professional and Reliable Agent
about 2 months ago
Very Professional and Reliable Agent

Mike Maurice was professional, responsible, and proactive throughout the whole selling process. He handled any issues promptly and kept good communication with both us and the buyer. We really appreciated his support and would happily recommend him.

Mike Maurice

Mike Maurice

  5   (71 reviews)
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Harcourts Lower Hutt (Team Group Realty Ltd)
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