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Our reviews

  4.9  
930 reviewsacross 48 different locations, showing 12.
Our qualities as told by our client reviews: honest, reliable, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Outstanding Service and Professional Expertise
8 months ago
Outstanding Service and Professional Expertise

Working with Lou Macdonald was an excellent experience from start to finish. Her market knowledge was impressive—she provided clear insights into current trends and pricing, helping us make confident decisions. Lou’s communication was prompt, transparent, and always professional. She kept us updated at every stage of the sale and handled all details efficiently. Her professionalism and genuine care made the entire process smooth and stress-free. I would highly recommend Lou to anyone looking to buy or sell property—she truly goes above and beyond for her clients.

Lou Macdonald

Lou Macdonald

  5   (195 reviews)
Seller review
Thorough, Knowledgeable, and Geuninely Invested
9 months ago
Thorough, Knowledgeable, and Geuninely Invested

Lou and the team were fantastic to work with - thorough, knowledgeable, and genuinely invested in getting the best result. They got our place looking so good we fell in love with it all over again! We really appreciated the effort they put in behind the scenes as well and the way they handled the buyer side with real care and persistence.

Lou Macdonald

Lou Macdonald

  5   (195 reviews)
Buyer review
Fabulous team
9 months ago
Fabulous team

Sinead has put an amazing team around her, of really decent, genuine people. They are all a pleasure to work with.

Sinead Diederich

Sinead Diederich

  4.9   (172 reviews)
Buyer review
Definitely recommend!
9 months ago
Definitely recommend!

Mike was amazing throughout the whole process. He helped my partner and I through the tender which we had to get done on the very last day after pulling out of another address. Then when we unfortunately encountered some set backs with a bank he kept working with us to navigate that and we end up with the place we really love and are so excited for our future and next steps in. He has been fantastic at communicating with us throughout the entire process, both providing updates and helping with our all questions etc. Would happily purchase through Mike again!

Mike Maurice

Mike Maurice

  5   (68 reviews)
Seller review
THE STUFF OF LEGENDS!
9 months ago
THE STUFF OF LEGENDS!

Lou and her team did amazing job!!! a very sensitive situation of selling our recently passed mothers home. With 5 siblings to win over she was honest and direct about what we needed to do and how we could achieve the best outcome for everyone. And she did not disappoint!! with a little attention to detail and her guidance mums forever home was sold in just 2 weeks!!!! cannot thank Lou and her team enough amazing outcome very happy family.

Lou Macdonald

Lou Macdonald

  5   (195 reviews)
Seller review
Recommended without hesitation
9 months ago
Recommended without hesitation

Mike is professional, efficient, prompt, trustworthy, sincere and knowledgeable. He provided great advice and had relevant contacts if needed. He even rolls up his sleeves and gets involved with practical assistance. There was never a problem. All his communications are clear and timely. We felt we were in a safe and experienced pair of hands. This is the second time we engaged Mike and we would definitely use his services again.

Mike Maurice

Mike Maurice

  5   (68 reviews)
Seller review
"Outstanding Communication & Responsiveness"
9 months ago
"Outstanding Communication & Responsiveness"

Gisela is a kind and gentle person who listens to our problems and solves them. I would like to say Efficient and effective work process.

Gisela Ngubo-Mchena

Gisela Ngubo-Mchena

  4.9   (46 reviews)
Buyer review
Exceptional Service and Support Every Step of the Way
9 months ago
Exceptional Service and Support Every Step of the Way

We had such an amazing experience working with Gisela. From start to finish, she made the whole process of buying our home smooth and stress-free. She was incredibly friendly, approachable, and always available whenever we had questions — no matter the time. Communication was easy, clear, and honest, which gave us a lot of confidence throughout. We truly felt supported every step of the way.

Gisela Ngubo-Mchena

Gisela Ngubo-Mchena

  4.9   (46 reviews)
Buyer review
Awesome to Deal With!
9 months ago
Awesome to Deal With!

Thanks Mike, we have felt supported and heard right throughout our sale process. You've gone above and beyond to help us and ensure our experience was positive. Amazing!

Mike Maurice

Mike Maurice

  5   (68 reviews)
Seller review
Exceptional experience, Lou delivered beyond expectations.
9 months ago
Exceptional experience, Lou delivered beyond expectations.

We couldn’t have asked for a better than Lou and her team. From the very beginning, Lou was incredibly supportive, knowledgeable, and genuinely invested in helping us achieve the best possible outcome. She understood the true value of our home and the years of love and work we had put into it, and she worked tirelessly to make sure that was reflected in the result. Lou’s professionalism and expertise shone through every step of the way. She was smart, strategic, and always one step ahead, generating strong interest and guiding us through the process with confidence and clarity. We felt completely supported and trusted her advice without hesitation. Thanks to Lou’s dedication and skill, we achieved a fantastic price that truly represented what our home was worth. We are so grateful for her hard work and couldn’t recommend Lou and her team more highly to anyone looking to sell their home.

Lou Macdonald

Lou Macdonald

  5   (195 reviews)
Seller review
Highly recommend
9 months ago
Highly recommend

Lorraine was wonderful to talk to and put me at ease. The selling process was very quick. I would happily recommend her to anyone.

Lorraine Girvan

Lorraine Girvan

  5   (47 reviews)
Seller review
 Mike was very professional and knowledgeable about the current process of selling our home.
9 months ago
Mike was very professional and knowledgeable about the current process of selling our home.

Mike lead us through the selling process with compassion and consideration. His communication style was professional and extremely clear. He was encouraging of our presentation efforts. We knew exactly what we needed to do to have a successful sale. He kept us up to date with comments from those viewing the home. He was our positive lifeline when we were feeling overcome with the thoughts of possibility having a negative sale. His empathy and support through out the process was truly appreciated. We felt no pressure from Mike to do things better, quicker or differently. He knew our goals and went out of his way to lead us to reach them. We felt that he shared our delight when the property was successfully and positively finalised. We highly recommend Mike to help anybody selling their property. 10/10 satisfaction.

Mike Maurice

Mike Maurice

  5   (68 reviews)
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Harcourts Lower Hutt (Team Group Realty Ltd)
Contact Harcourts Lower Hutt (Team Group Realty Ltd)
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