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Our reviews

  4.9  
1016 reviewsacross 48 different locations, showing 12.
Our qualities as told by our client reviews: honest, reliable, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Brilliant, trustworthy and the best in the business
10 months ago
Brilliant, trustworthy and the best in the business

We have always used Lou to sell our properties because she consistently delivers outstanding results. Even though Waikanae was outside her usual area, we knew Lou was the only choice to sell our beach property — and once again, she exceeded expectations. Lou had a clear vision, guided us on how best to present the property, and together with her fantastic team Matt and Nadine, coordinated an incredible network of tradies to get everything market-ready. Communication was excellent throughout, and we always felt fully informed and confident. The result was a sale within three weeks at an exceptional price that made the investment completely worthwhile. Well done Team Lou — you’re simply the best!

Lou Macdonald

Lou Macdonald

  5   (215 reviews)
Seller review
Professional, knowledgeable and a pleasure to work with
10 months ago
Professional, knowledgeable and a pleasure to work with

Working with Lou was an absolute pleasure from start to finish. She was professional, straightforward, and incredibly knowledgeable about the market, which gave us so much confidence throughout the process. If we ever need to sell again, we won’t hesitate to go straight back to her and her amazing team. Highly, highly recommend! Matt was an absolute delight to work with. He is not only highly professional and knowledgeable, but truly went above and beyond for us — even making sure our cat had cuddles and food! We would absolutely recommend him to anyone looking to sell. Your home will be in great hands with Matt.

Lou Macdonald

Lou Macdonald

  5   (215 reviews)
Buyer review
Best experience with Liam Keys!
10 months ago
Best experience with Liam Keys!

We couldn't have asked for a better agent to help us with the purchase of our first home. From the initial enquiry text to going unconditional Liam was with us every step of the way. He was patient with our questions, helped us understand the process of buying by auction and the different options available (which made it less daunting). Liam backed us all the way through. He is friendly and calm and his communication was 10/10. He acknowledged receipt of all texts/emails and he would let us know if he couldn't provide an answer immediately. We never felt looked down on or pressured to make a decision, everything was easy which made the buying process less stressful! Thank you Liam!

Paul Butcher

Paul Butcher

  4.9   (331 reviews)
Buyer review
Passionate and professional
10 months ago
Passionate and professional

Lou was fantastic to work with - attentive, honest, and completely trustworthy. She supported our family throughout the process, communicated clearly, and genuinely cared about helping us secure the right home. We would absolutely work with her again and highly recommend her.

Lou Macdonald

Lou Macdonald

  5   (215 reviews)
Seller review
Someone With Strategy
10 months ago
Someone With Strategy

I was very pleased to work with Sinead and her team. To be frank, they are lovely people who are very smart too. It was a pleasure meeting such a nice team and it made selling my house a much easier process.

Sinead Diederich

Sinead Diederich

  4.9   (188 reviews)
Seller review
Excellent experience
10 months ago
Excellent experience

We contacted Jen from Zurich and with her excellent market knowledge she helped us to find the perfect house in our dream location. Great communication, she kept us updated with all possible properties to that could be of interest to us. Jen is always friendly and a delight to work with. We would definitely recommend her.

Jen Schipper

Jen Schipper

  5   (27 reviews)
Buyer review
Dream first home buyer experience
10 months ago
Dream first home buyer experience

Working with Glen (and Michelle) has been lovely. Buying my first home has been a great experience, largely in part to them, and they have also helped get me into my dream home. Glen is very professional, but also friendly, warm and is cleary really focused on their community - it was really refreshing, especially after being to countless viewings and getting the hard sell from countless agents. I recommend working with both Glen and Michelle Robertson - in fact I could not recommend them more.

Glen Robertson

Glen Robertson

  4.9   (24 reviews)
Buyer review
Excellent agents
10 months ago
Excellent agents

Sinead and her team made this complicated deal very easy. Nothing was too much problem and everything was handled with cool headed logic to get it done for all parties.

Sinead Diederich

Sinead Diederich

  4.9   (188 reviews)
Buyer review
Helpful and Friendly Agents!
10 months ago
Helpful and Friendly Agents!

Sinead, along with Nick, was super helpful and friendly. She was tireless in working with us to help make the purchase of our "forever home" get across the line including working at all sorts of hours to get our questions answered etc.

Sinead Diederich

Sinead Diederich

  4.9   (188 reviews)
Seller review
Best Agents in Eastbourne
11 months ago
Best Agents in Eastbourne

Sinead and her team were amazing. We had to sell our house urgently as we had purchased another home. They organized our home to be staged and it looked fantastic. They organized a photographer with a drone for the advertising on trademe. They helped in so many ways to make the process so much easier for us. They had open homes on both days of a weekend which proved invaluable. We had multiple contracts with our home being sold in three weeks. We are very Thank full to Sinead and her Team and would highly recommend them.

Sinead Diederich

Sinead Diederich

  4.9   (188 reviews)
Buyer review
Cory showed me several properties.
11 months ago
Cory showed me several properties.

Once Cory was aware of what was looking for he found several and finally there was one that was suitable .

Cory Williams

Cory Williams

  4.9   (27 reviews)
Buyer review
Smooth, decisive purchase with a great outcome
11 months ago
Smooth, decisive purchase with a great outcome

We had a great experience purchasing our new home with Sinead. She was professional, responsive, and easy to deal with throughout the process. Communication was clear, the sale moved quickly, and she worked well with the vendor to achieve a smooth outcome. We’re delighted with the beautiful home we’ve purchased and would happily recommend Sinead to others.

Sinead Diederich

Sinead Diederich

  4.9   (188 reviews)
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Harcourts Lower Hutt (Team Group Realty Ltd)
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