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Our reviews

  4.9  
930 reviewsacross 48 different locations, showing 12.
Our qualities as told by our client reviews: honest, reliable, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Outstanding Agent
8 months ago
Outstanding Agent

I could speak more highly of John Donnelly. John is a mature professional agent who is absolutely honest to a tee. The sale price achieved was above expectations. Trusting in John and leaving it to him to get on with it. As mentioned, honesty and maturity are so important in appointing an agent.

John Donnelly

John Donnelly

  4.9   (28 reviews)
Buyer review
Well explained
8 months ago
Well explained

Very informative advice

John Donnelly

John Donnelly

  4.9   (28 reviews)
Seller review
Selling Our Home
8 months ago
Selling Our Home

The Butcher team were really supportive and patient while we were getting our house ready to sell. We recommend vendors educate themselves on agents who know and work within the community they live. We think this helps a lot with outcome. We are grateful for the sale of our home and a great price. Thanks team Butcher.

Paul Butcher

Paul Butcher

  4.9   (320 reviews)
Seller review
Exceptional
8 months ago
Exceptional

Mike is a calm voice in the stressful process of selling your house. His advice and professionalism was exceptional. He kept me informed throughout the sale process, and got the best results for me. His friendly cheerful personality makes him the best agent and I highly recommend him.

Mike Maurice

Mike Maurice

  5   (68 reviews)
Seller review
Well sold in a hard market
8 months ago
Well sold in a hard market

Margaret stood out among a distinguished group of local agents. Her performance was always constructive and efficient. Overall, she generated lots of interest in our property, but relatively few offers. We attribute this to present economic conditions rather than her performance because she was very thorough in following up on prospective buyers. We were also pleased by the way she kept us informed at all stages of the process.

Margaret Lindsay

Margaret Lindsay

  4.9   (14 reviews)
Seller review
Very knowledgeable and accommodating
8 months ago
Very knowledgeable and accommodating

Very easy to deal with, prompt communication and action taken when needed. Nothing was an issue which made the whole process stress free.

Glen Robertson

Glen Robertson

  4.9   (21 reviews)
Seller review
A very stress free experience.
8 months ago
A very stress free experience.

Michelle was a delight to deal with. Very good communication with prompt updates and any questions answered with no delay. If there were any issues these were sorted out with little to no fuss. I would happily deal with her again.

Michelle Robertson

Michelle Robertson

  5   (3 reviews)
Seller review
Successful sale!
8 months ago
Successful sale!

Lou took the worry of preparing the property for sale off my hands. And she gave me a realistic price expectation while respecting my wishes. It is a testament to her and the team's efforts that the property sold on auction day. My sincere thanks to Lou and the entire Harcourts team.

Lou Macdonald

Lou Macdonald

  5   (195 reviews)
Buyer review
Authentic and open!
8 months ago
Authentic and open!

Nicky was great, really straightforward and authentic in her manner. Had a lot of patience with us as we took a while to deliberate before purchasing while also being forthcoming with any and all information. Thank you for walking us through the process!

Nicky Cooper

Nicky Cooper

  4.9   (86 reviews)
Seller review
Truly Went Above and Beyond
8 months ago
Truly Went Above and Beyond

Selling our home in a challenging market could have been a really stressful experience, but thanks to Lou and Matt, it was anything but. From day one, their professionalism, eye for detail, and constant communication made all the difference. We always felt informed, supported, and confident in every decision. The staging was perfect, the marketing was tailored and a bit different. Lou was obviously focused on selling OUR house not just any house. Lou and Matt went above and beyond to ensure the best outcome for us, and their knowledge of the market and genuine care for their clients truly set them apart. We’re so grateful for their hard work and couldn’t recommend them more highly. If you're not selling your house with Lou and Matt you're missing out. I wish they were in our new city to support us with our next purchase!

Lou Macdonald

Lou Macdonald

  5   (195 reviews)
Seller review
Excellent
8 months ago
Excellent

Mike was absolutely amazing to deal with and highly recommend him. His knowledge on the market is great and communication was excellent, through both phone calls, check in text messages and emails with all the important information. He explained things clearly and was extremely patient and empathetic. Went the extra mile to assist my parents with weekend work helping clear vegetation etc. Most importantly he was honest and never misled us with any information that he provided.

Mike Maurice

Mike Maurice

  5   (68 reviews)
Seller review
Professional and Efficient
8 months ago
Professional and Efficient

Lou was professional from the start. She provided guidance and gave us some homework to do to prepare our house for sale. When the time came to get the house ready for sale, she was direct, concise and targeted with what we needed to do. She also kept us informed of the process, and what she would be doing on her end. This meant that when the time came, we were ready and prepared for when the house went to market. This led to a quick sale with a great result. We believe we could not achieve a better outcome without Lou.

Lou Macdonald

Lou Macdonald

  5   (195 reviews)
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Harcourts Lower Hutt (Team Group Realty Ltd)
Contact Harcourts Lower Hutt (Team Group Realty Ltd)
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