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Our reviews

  5  
927 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: responsive, reliable, dedicated, friendly, supportive, local expert, clear communication.
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Buyer review
Made Buying My First Home a Breeze!
about 1 year ago
Made Buying My First Home a Breeze!

I recently purchased my first home in Oteha and had the pleasure of working with Harry Liu from Barfoot & Thompson. From start to finish, Harry was supportive, knowledgeable, and highly responsive — everything you hope for in a real estate agent, especially as a first-time buyer. He made the process feel much less daunting by being quick to answer any questions I had and was diligent about following up with the vendor when more information was needed. His approachable and friendly manner made communication easy, and his professionalism gave me confidence every step of the way. I would absolutely recommend Harry to anyone looking to buy or sell. He was a standout agent and made what could have been a stressful experience much more enjoyable.

Harry Liu

Harry Liu

  5   (28 reviews)
Seller review
Relentless in achieving a good result
about 1 year ago
Relentless in achieving a good result

Relentless in achieving a great result. Bren and Nicole are a great team with complementary strengths. Apart from the usual accolades of professionalism, communication etc, for us it was their unwavering, positive efforts to achieve a good result through what had become a protracted, issue ridden process involving potential buyers and their individual concerns. Each issue was calmly dealt with as they arose, even to the point of Nicole being 'volunteered' to climb up a ladder to repair a roof tile !

Nicole Penny

Nicole Penny

  5   (93 reviews)
Seller review
Relentless in achieving a great result.
about 1 year ago
Relentless in achieving a great result.

Bren and Nicole are a great team with complementary strengths. Apart from the usual accolades of professionalism, communication etc, for us it was their unwavering, positive efforts to achieve a good result through what had become a protracted, issue ridden process involving potential buyers and their individual concerns. Each issue was calmly dealt with as they arose, even to the point of Nicole being 'volunteered' to climb up a ladder to repair a roof tile !

Bren Duckworth

Bren Duckworth

  5   (113 reviews)
Seller review
Exceptional Service and a Fantastic Result - Thank You!
about 1 year ago
Exceptional Service and a Fantastic Result - Thank You!

I want to extend my sincere thanks and appreciation to Nicole and Bren for their outstanding work in successfully selling 17a Glamorgan Drive, Torbay. From start to finish, their professionalism, clear communication, and proactive approach made the entire process seamless and stress-free. I truly felt confident and well-supported every step of the way. Their transparency and consistent updates gave me complete trust in their expertise and judgment. What could have been a stressful experience was instead handled with such ease and efficiency, thanks to their dedication and use of effective tools and strategies. I highly recommend Nicole Penny and Bren Duckworth to anyone looking for a reliable, trustworthy, and results-driven team in real estate. Thank you both for a fantastic outcome! Thank you, Helen and Dan

Nicole Penny

Nicole Penny

  5   (93 reviews)
Seller review
Highly Recommend
about 1 year ago
Highly Recommend

Bren was very professional and his communication was always responsive and informative. The home sold quickly and for a price I was happy with. Not only did he help me sell my home but also to look for somewhere else which was much appreciated.

Bren Duckworth

Bren Duckworth

  5   (113 reviews)
Seller review
Above and beyond
about 1 year ago
Above and beyond

This was the second home I have sold with Nicole and this experience was just as good as the first! Her communication is great and she was always very responsive. The home sold quickly and for a price I was happy with. Not only did she help me sell my home but also look for something else which was much appreciated.

Nicole Penny

Nicole Penny

  5   (93 reviews)
Buyer review
Great and Professional agent
about 1 year ago
Great and Professional agent

Really enjoyed working with Lili Ma, excellent communication and always available. We got what we wanted with Lili's help and market knowledge. Highly recommend Lili to anyone selling and buying.

Lili Ma

Lili Ma

  5   (83 reviews)
Buyer review
Nicole was very helpful and professional.
about 1 year ago
Nicole was very helpful and professional.

Nicole made an effort to respond to all of our enquiries and attended the site for further viewings without hesitation. I would recommend her as an Agent.

Nicole Penny

Nicole Penny

  5   (93 reviews)
Seller review
Great service and results
about 1 year ago
Great service and results

Coy and his team did a great job selling our property in this difficult market. From the outset there was excellent and timely communication, explaining the process and guiding us along the way. We really appreciate the no fuss way that Coy goes about his craft. Highly recommend team!

Coy Zhao

Coy Zhao

  5   (47 reviews)
Buyer review
Friendly and professional
about 1 year ago
Friendly and professional

It was great speaking with Nicole. Everything was made very clear, communications were prompt and all questions were answered transparently.

Nicole Penny

Nicole Penny

  5   (93 reviews)
Seller review
Highly recommended Winnie Han
about 1 year ago
Highly recommended Winnie Han

When I was looking for a listing agent, several other agents approached me, but I chose Winnie Han because of her incredible drive, efficiency, and professionalism. From the very beginning, she demonstrated a level of dedication that set her apart. Winnie not only provided high-quality service but also earned the trust of potential buyers with her expertise and transparency. What truly impressed me was her relentless work ethic—she went above and beyond, even negotiating contracts late into the night. In fact, she successfully secured two offers for my property during late-night discussions, proving just how committed she is to her clients. Her experience and negotiation skills were crucial in closing the deal. She knew exactly how to navigate challenges and played a pivotal role in achieving the best possible outcome. Without Winnie, I wouldn’t have gotten the results I did. I highly recommend Winnie as your listing agent. She stands out from other agents in so many ways—her determination, professionalism, and ability to get things done make her truly exceptional. If you want an agent who will fight for your best interests and deliver outstanding results, Winnie is the one.

Winnie Han

Winnie Han

  5   (61 reviews)
Seller review
I am touched by Lili’s genuine dedication
about 1 year ago
I am touched by Lili’s genuine dedication

Lili really puts her heart into everything she does. She approaches her work with both professionalism and passion, and it clearly shows in the way she handled our situation. My husband and I felt completely at ease throughout the process as Lili took care of everything and lifted all our worries. We are very grateful for her support. Lili is not only trustworthy but also a genuinely caring and dedicated agent. Thank you, Lili

Lili Ma

Lili Ma

  5   (83 reviews)
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Barfoot & Thompson - Browns Bay
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