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Our reviews

  5  
927 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: responsive, reliable, dedicated, friendly, supportive, local expert, clear communication.
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Buyer review
The best real estate agent
11 months ago
The best real estate agent

Lili Ma is super professional and she gave me so many useful information during this experience. Good result at the end and I strongly recommend Lili to you all. Best experience.

Lili Ma

Lili Ma

  5   (83 reviews)
Seller review
Awesome sale
11 months ago
Awesome sale

Great communication Great experience

Misty Goodgame

Misty Goodgame

  5   (8 reviews)
Seller review
very result driven agent!
12 months ago
very result driven agent!

Winnie works so hard on getting us a good deal, she offered multiple options that would all benefit us, we are very happy with the final selling price

Winnie Han

Winnie Han

  5   (61 reviews)
Seller review
Choosing Raelene and Colin was the best decision we could have made!
12 months ago
Choosing Raelene and Colin was the best decision we could have made!

Raelene and her team instilled confidence and trust with us from the first day, as her knowledge and professionalism was obvious. They maintained calm, brought clarity and retained enthusiasm when we sometimes lost hope or things got challenging. With solid advice and constructive feedback, they guided us through the stress and emotions of selling our house, taking care of us in leaving behind memories, but pushing us that wee bit when needed, to remember our future. Thank you, Raelene and Colin, you have become friends, not just our agents.

Raelene McMurtrie

Raelene McMurtrie

  5   (47 reviews)
Seller review
Guided us with ease through the entire process of selling.
12 months ago
Guided us with ease through the entire process of selling.

Raelene communicated well throughout our sales journey and was easily contactable and willing to answer any questions that we had. Our experience with both Raelene and Colin was faultless and a reflection of their professionalism in their field. Would highly recommend to any prospective vendors.

Raelene McMurtrie

Raelene McMurtrie

  5   (47 reviews)
Seller review
Great experience throughout with Alina from the Browns Bay Branch
12 months ago
Great experience throughout with Alina from the Browns Bay Branch

We had an excellent experience working with Alina and her team Tiffany from Barfoot & Thompson (Browns Bay branch) on the recent sale of our property, and the purchase of a new property. From start to finish, they demonstrated outstanding professionalism, deep market knowledge, and a calm, reassuring presence throughout the process. Alina was proactive, responsive, and always available to answer questions or provide guidance. She kept us informed at every step and offered well-considered advice that helped us make confident decisions. We especially appreciated her vast experience and knowledge, attention to detail and clear communication, which made the process smooth and stress-free. Thanks to her experience and efforts, we achieved a great result and felt well-supported the entire way. We highly recommend Alina to anyone looking to buy or sell in the area — you’ll be in very good hands.

Alina Yang

Alina Yang

  5   (30 reviews)
Seller review
Exceptional Service from Yin Yin and Helen Fu
12 months ago
Exceptional Service from Yin Yin and Helen Fu

We recently sold our property at 36 Gold Street, Albany with Yin Yin and Helen Fu, and we couldn’t be happier with the outcome. From start to finish, they guided us with a clear and effective strategy, showing great professionalism, care, and communication throughout the entire process. Even though we had already relocated to Australia, they made everything smooth and stress-free, going above and beyond to ensure a successful sale. We’re truly grateful for their expertise and dedication — highly recommend them to anyone looking to sell!

Yin Yin

Yin Yin

  5   (67 reviews)
Seller review
Excellent Experience
12 months ago
Excellent Experience

Both Stephen and Brianna from the outset diligently focussed on taking the property I was charged with selling , to market . They kept me informed every step of the way to auction day . Conducted very many successful open days from where they generated a number of positive and motivated potential buyers creating the perfect scenario on auction day The sale price didn’t reach my expectation however with 2 final bidders the market decided the result Was particularly impressed with the final push by the auctioneer squeezing a final extra $6k from our buyer .

Stephen Reed

Stephen Reed

  4.9   (27 reviews)
Seller review
Rockstar agent
12 months ago
Rockstar agent

Lilli is such a hard worker and goes the extra mile. She works all hours and great communicator. I would recommend her to any of my friends or any one else.

Lili Ma

Lili Ma

  5   (83 reviews)
Buyer review
Trustworthy and effective
12 months ago
Trustworthy and effective

Winnie has been working very hard to make this happen and we appreciate her passion and effectiveness. She is always approachable and trustworthy.

Winnie Han

Winnie Han

  5   (61 reviews)
Buyer review
Genuine, warm approach and puts clients best interest at heart
12 months ago
Genuine, warm approach and puts clients best interest at heart

Raelene sold us our next family home and from the moment we met her, we felt that she was genuine, professional and thought to be an absolute pleasure to work with. She was transparent, great communication and incredibly responsive when we have questions. We met a number of sales agent throughout the process (probably close to around 15 agents) of looking our next home for our family, Raelene stood out amongst. We felt that she cared not just about the sale, but about us and our next journey. I would recommend her to anyone selling or buying their next home, in a heartbeat.

Raelene McMurtrie

Raelene McMurtrie

  5   (47 reviews)
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Barfoot & Thompson - Browns Bay
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