We truly made the best choice to work with Helen Fu & Yin Yin from Browns Bay Barfoot & Thompson. Both were extremely excellent throughout the whole selling process and together they are A++. Helen's market knowledge of our area, and her professionalism are second to none. She processes much integrity & a strong working process- ethic, which allowed us to know every detail was covered. Communicating all details in an exceptional & timely way. Helen has a natural stylish flair in her approach; her working processes are seamless, with an excellent eye for getting the best quality out of a property. She continually listened carefully to us; and she focused her abilities on getting the best possible results for us, and with our home. While she is naturally intuitive, she combines this with her strategic & smart thinking; she does not miss a 'beat'. This all added up to a 110% working commitment while adding extra value to our home, making the most successful sale possible, and timeline wise- super fast too. Helen Fu is nothing less than excellent in every way. We would love opportunity to work with her again in the future.

Helen Fu

star   5   (13 reviews)

Selling our house with Yin Yin was really Excellent, she had superb knowledge of our property area, and she worked exceptionally hard to try and find all possible interest for our property. Very Professional in her approach, and her communication skills in regards to letting us know every moment a potential buyer showed interest was A+++. Every day while our house was on the market we received updates via WhatsApp at the very least- this worked really well for us. Her work ethic is excellent+ and her instincts about people and market seem very on point. She guided us, but wasn't too pushy either which we appreciated. If I ever sell a property again I would definitely like the opportunity to work with Yin Yin again.

Yin Yin

star   5   (72 reviews)

As first-time sellers, we were overwhelmed, but Coy demystified the entire process. He spent 3 hours with us explaining each step, recommended cost-effective staging tips that made a huge difference, and negotiated expertly after the inspection. Under current competitive market, Coy’s strategy was brilliant. He priced our home strategically to attract maximum interest, we got 30 groups open home visit within 2 weeks, which resulted in 4 offers in one weekend. We felt informed and confident throughout! His negotiation skills directly put more money in our pocket.

Coy Zhao

star   5   (47 reviews)

I recently engaged Pav to sell my property, and although the property market is quite challenging at the moment, Pav went above and beyond to ensure we achieved the best possible outcome. He took the time to thoroughly research the market and provided valuable insights and creative strategies to attract potential buyers. Throughout the process, Pav was professional, approachable, and proactive in keeping us informed every step of the way. When it came to negotiations, his skill and persistence made a real difference — thanks to his efforts, we were able to secure a great price. I would not hesitate to recommend Pav to anyone looking to sell their property. We would gladly work with him again in the future.

Pav Obradovic

star   5   (14 reviews)

We have dealt with Bob Voss on a number of occasions and we have returned again and again. He is very knowledgeable in the current property market and trends. Very good listener who makes you feel very comfortable when advising on the best procedures for selling your property. We would recommend Bob to anybody selling their property. Eric and Maureen Williams

Bob Voss

star   5   (87 reviews)

We went for an off market sale and Neil had buyers already to go, he kept as well informed on how everything was progressing and we got a good result

Neil O'Gorman

star   5   (21 reviews)

Neil is very personable and made buying the property a pleasant experience. He ensured I was familiar with all relevant factors and we arrived at a fair and equitable deal.

Neil O'Gorman

star   5   (21 reviews)

There was little effort made to actively market our property. Numerous interested buyers had attended with varying motivations. While most people appreciated the property, factors such as affordability and job security concerns in the current market influenced their decisions. Helen managed the process in a methodical and professional manner. We received weekly updates regarding social media activity and client feedback. Our goal was to sell the property and move to Australia, which we successfully achieved. The market is currently underperforming, so achieving a price near the CV is a positive outcome. Government policies are aiming to lower house prices, meaning the longer we delay the sale, the less we are likely to receive. Barfoot & Thompson’s Property Credit option, designed to help with marketing and staging expenses, can be somewhat onerous. Property Credit involves placing a second mortgage on the property, which may give potential buyers the impression of a forced sale, possibly resulting in a lower sale price. Overall, we are very pleased with our experience working with the sales team. Many thanks again to Helen Fu and Yin Yin.

Helen Fu

star   5   (13 reviews)

Bob was exceptionally helpful helping us navigate through the sales process. His expertise, advice, and communications throughout was excellent. Can't say enough good things

Bob Voss

star   5   (87 reviews)

My house hit the market when the whole trned turned, Becky has been so patient and professional through the whole process, loved her never give up working style, which led to the pleasant result of my house sell. Would definitely recommend her to others. Thank you for your hard work!

Becky Zhu

star   5   (79 reviews)

We recently sold our place and had a fantastic experience with our real estate Vic Singh from Barfoot and Thompson, Browns Bay. His customer service was exceptional from start to finish, making the entire process in selling our house smooth and stress-free. He was always professional, approachable, and highly responsive, especially with his excellent communication- he kept us informed every step of the way. Even with the challenges of a tough housing market currently this year, Vic’s experience really showed in how he handled things like pricing strategy, marketing, and negotiations. We felt confident and were guided throughout the whole process. We’re so grateful for his hard work and would highly recommend him to anyone looking to sell their home. Thanks Vic for everything. From Devesh & Ragini

Vic Singh

star   5   (8 reviews)

We recently purchased our home with the help of Becky, and we couldn’t be happier with the experience. From the very beginning, Becky impressed us with her deep market knowledge—she gave us clear insights into different neighborhoods, pricing trends, and what to expect throughout the process. Her communication was excellent; she kept us updated at every step and was always quick to respond to our questions, no matter how big or small. We really appreciated how approachable and transparent she was, which made the entire journey far less stressful. Most importantly, Becky carried herself with the highest level of professionalism. She advocated for us, guided us through negotiations with confidence, and ensured everything went smoothly right through to settlement. Thanks to Becky, buying our home felt less overwhelming and more exciting. We would highly recommend her to anyone looking to buy or sell.

Becky Zhu

star   5   (79 reviews)