Agencies in Waterloo, Wellington

I'm a first home buyer and simply couldn't be happier with Suzie. She is Hutt Valley through and through and knows the area like the back of her hand. Throughout the whole process she was warm, friendly, honest and responsive - especially with the multitude of questions I had, which were replied to within a few minutes at best and a few hours at worst. One fantastic example was POST-SALE when I moved in I noticed the vendor had mistakenly taken the fibre box, I contacted Suzie and asked her to get in touch with the vendor to return the box, she responded within minutes and within a couple of hours the box was returned! How many agents would genuinely put in the effort Suzie did after they get their commission? I'll let the reader think about that for a second. Suzie was also very good at chasing up the vendor on many things my lawyer (who is an extremely thorough person) requested and her tenacity ensured that everything was provided correctly and on time. Suzie has a very warm and honest demeanor and was a joy to talk to. Let's face it, the real estate industry is full of scummy agents who just want to get their commission at everyone else's expense, honesty and integrity be damned - but that is absolutely NOT the kind of agent Suzie is. If she was I would've walked away immediately! Overall super happy as a buyer, and if I ever sell the house I will definitely be in touch with her as a seller (if she hasn't retired yet!!)

Anna was very easy to talk to and made me very welcome when I came to have a look at the property she answered all my questions and told me about the history of the property.

We are so pleased that we chose Robyn to manage the sale of our rental property. As first-time sellers, neither of us knew what to expect from the process - or indeed, how the sales process worked at all. Fortunately, Robyn engaged with us very effectively from the outset, to ensure that everything was ready when the property went onto the market, and that the marketing plan was in place. She maintained very good communication with us throughout, and provided a degree of reassurance when we started to worry about the impact of the slow market on our ability to make a sale. Then, when an offer was made, she worked very quickly to ensure that everything went through smoothly. We will definitely book Robyn again to manage the sale of our own home in early 2027. Thanks Robyn!