We had a great experience working with Lily throughout our home-buying journey. As first-home buyers, we had plenty of questions and things to consider, and Lily was always approachable, responsive, and professional throughout the process. Her communication was excellent, keeping us informed and helping us understand each step along the way. She was knowledgeable about the property and the market, and handled the negotiation process professionally. We particularly appreciated her patience, transparency, and willingness to assist whenever we needed clarification or had concerns. Buying a home is a big milestone, and having someone who is supportive and easy to communicate with makes a real difference. Thank you, Lily, for helping make this an enjoyable and positive experience. We truly appreciate all your help and would happily recommend her to others!

Nic and Misaki are a fantastic team. They did such a good job of marketing my property and getting it sold at auction with a great outcome. Nic's strategy was spot on and they both went above and beyond during the process. Great communication from day 1, and a great energy from them both. I couldn't be happier with the result and have no hesitation in recommending Nic and Misaki to anyone looking to sell.

excellent team work!

Met expectations; good service; strong professional competence.

I didn’t fully understand how tough the market is when we just put the property on the market and miss one opportunity. Lily can understand from seller’s point of view and be patient. She provide updates after each open home to share the insight. She is honest to any good news or bad news from the market to allow me adjust my expectations. She can change her marketing tactic from time to time basing on market movements. As far as I remember we ve been trying tender; open negotiations; priced negotiations etc. Lily has profoundly knowledge to property market and professional. She never push me to make decisions. She uses the basic fact to allow me understand the market and set reasonable expectations. This three month was a good experience. I appreciate the effort and contribution Lily made. It was a really good result. Roger

We recently sold our house with the very professional help of Jiang. It was reassuring to work with an Agent who new the area well and was able to guide us on pricing and other aspects of the sales process. Jiang invited the eventual purchaser to view our home and the understanding of what the purchaser wanted also contributed to the sale . At all times during the sale process Jiang was available to speak with us and met with us often at very short notice. Jiang is very Friendly and approachable and presents in a professional manner. We highly recommend Jiang to anyone wanting to purchase or sell their property .

Good communication. Very plesant and professional

Very efficient and dedicated

Communication: from the moment Nikki first knocked on my door,(unsolicited at first!), she displayed a quiet confidence, and, after a week or so(she did not give up on me!), I knew she would be the right agent for me. She listened and answered my every question, respected my point of view, always responding promptly to my phone calls and emails. Market Knowledge: It was clear from the start that Nikki knew the market, and when she suggested marketing in the middle of Winter ( not something I’d ever planned to do!) I knew I could trust her. And, sure enough, the sun shone and the people came! She kept me informed of other sales in the area…very useful. Negotiation Skills: Her negotiation skills became apparent early on in the process, when I wanted to bend the rules a bit before selling even began! I did not see her working with potential buyers, but during and after open homes she would ask me questions in order to satisfy the questions and concerns of her buyers. Professionalism: Always extremely professional…when visiting my home, communicating over the phone and email. I was particularly impressed when, from her home, she FaceTimed her colleague and myself for the weekly report, in spite of her being quite unwell. She did not want to pass on her flu, but I was reassured that she was still there for me.

She always went out of her way to accommodate my needs. I would recommend her in selling your home. She also connected me with someone who was able to make new blinds for the home.